{"schemaVersion":"jobsearcher.job.v1","id":"4df8848c0b86211518cf2d6d","url":"https://jobsearcher.com/jobs/4df8848c0b86211518cf2d6d","canonicalUrl":"https://jobsearcher.com/jobs/4df8848c0b86211518cf2d6d","title":"Client Support Representative","description":"About SupplyCore:\nSupplyCore is a Certified Small Business federal contractor to the Department of Defense (DoD) and General Services Administration (GSA). We prioritize supporting our Military, allies, and Government customers worldwide. In partnership with our expansive supply chain, we provide products and services that enable our customers to complete their mission and to sustain readiness anywhere.\nJob Summary:\nYou will serve as the primary contact for our customers and function as the liaison between customers and agencies in overseeing all orders and issues. You will collaborate with various associates and departments to ensure smooth processing of customer orders and provide solutions with respect to evolving customer needs. You will proactively monitor customers’ accounts for potential growth in sales and services\nKey Deliverables and Responsibility:\nThrough exceptional customer service and regular outreach to our customer base, drives, growth of contract sales and service jobs for new and existing customers.\nProvide, manage, and document day-to-day communication, support, and problem resolution for all contacts within assigned customer locations while adhering to expected response times and escalation points.\nMaintain expert knowledge of assigned contract(s) to educate customers on contract guidelines & restrictions.\nUse internal systems to manage various aspects of order activity including placing orders, quotes, proof of delivery, and service requests while adhering to the established time limits and metrics.\nPartner with associates to collaborate internally to deliver exceptional service to our customers.\n\nRequirements\n\nHigh School Diploma or GED equivalent. May include military personnel who have been formerly trained or have relevant experience in lieu of civilian experience.\n2 years’ experience in a customer service position. Experience supporting government customers, helpful.\nExcellent written and verbal communication and people skills. Must enjoy and be comfortable with engaging with customers to exchange information clearly and accurately in all situations.\nHighly meticulous and organized to execute multiple tasks at once with different requirements, adhering to deadlines.\nProven ability to shift focus as needed and independently prioritize.\nStrong attention to detail is needed. Ability to review and understand multiple contracts and different requirements.\nSelf-driven and proactive in nature with a strong sense of accountability that takes initiative to complete tasks under minimal supervision.\nAbility to be agile and resourceful and use critical thinking to find creative solutions to customer challenges.\nDemonstrates strong team building qualities such as assisting team members and collaborating with internal departments of varying levels of expertise, when necessary.\nPC proficiency in Microsoft Office (e.g., Outlook, Word, Excel, and PowerPoint).\n\nBenefits\n\n3 weeks of PTO with a generous accrual policy\nWellness Program\n14 company paid annual Holidays.\nEmployee Assistance Program (EAP)\nFlexible Work Life Balance\nNationwide Medical, Dental, Vision, & FSA\nCasual Work Environment\nOptional Additional Life Insurance\nProgressive Associate Recognition Program\nShort- & Long-Term Disability\nCompany Provided Professional development\nAnnual social and community events\nAnnual Education Assistance Program\nCompany provided PC and office supplies\n401K with bi-weekly Safe Harbor contributions\nSupplyCore is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.","company":"Supplycore","rawCompany":"supplycore","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-14T11:32:44.104Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"}],"industries":[{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"561990","title":"All Other Support Services","slug":"all-other-support-services"},{"code":"921190","title":"Other General Government Support","slug":"other-general-government-support"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Support Representative","description":"About SupplyCore:\nSupplyCore is a Certified Small Business federal contractor to the Department of Defense (DoD) and General Services Administration (GSA). We prioritize supporting our Military, allies, and Government customers worldwide. In partnership with our expansive supply chain, we provide products and services that enable our customers to complete their mission and to sustain readiness anywhere.\nJob Summary:\nYou will serve as the primary contact for our customers and function as the liaison between customers and agencies in overseeing all orders and issues. You will collaborate with various associates and departments to ensure smooth processing of customer orders and provide solutions with respect to evolving customer needs. You will proactively monitor customers’ accounts for potential growth in sales and services\nKey Deliverables and Responsibility:\nThrough exceptional customer service and regular outreach to our customer base, drives, growth of contract sales and service jobs for new and existing customers.\nProvide, manage, and document day-to-day communication, support, and problem resolution for all contacts within assigned customer locations while adhering to expected response times and escalation points.\nMaintain expert knowledge of assigned contract(s) to educate customers on contract guidelines & restrictions.\nUse internal systems to manage various aspects of order activity including placing orders, quotes, proof of delivery, and service requests while adhering to the established time limits and metrics.\nPartner with associates to collaborate internally to deliver exceptional service to our customers.\n\nRequirements\n\nHigh School Diploma or GED equivalent. May include military personnel who have been formerly trained or have relevant experience in lieu of civilian experience.\n2 years’ experience in a customer service position. Experience supporting government customers, helpful.\nExcellent written and verbal communication and people skills. Must enjoy and be comfortable with engaging with customers to exchange information clearly and accurately in all situations.\nHighly meticulous and organized to execute multiple tasks at once with different requirements, adhering to deadlines.\nProven ability to shift focus as needed and independently prioritize.\nStrong attention to detail is needed. Ability to review and understand multiple contracts and different requirements.\nSelf-driven and proactive in nature with a strong sense of accountability that takes initiative to complete tasks under minimal supervision.\nAbility to be agile and resourceful and use critical thinking to find creative solutions to customer challenges.\nDemonstrates strong team building qualities such as assisting team members and collaborating with internal departments of varying levels of expertise, when necessary.\nPC proficiency in Microsoft Office (e.g., Outlook, Word, Excel, and PowerPoint).\n\nBenefits\n\n3 weeks of PTO with a generous accrual policy\nWellness Program\n14 company paid annual Holidays.\nEmployee Assistance Program (EAP)\nFlexible Work Life Balance\nNationwide Medical, Dental, Vision, & FSA\nCasual Work Environment\nOptional Additional Life Insurance\nProgressive Associate Recognition Program\nShort- & Long-Term Disability\nCompany Provided Professional development\nAnnual social and community events\nAnnual Education Assistance Program\nCompany provided PC and office supplies\n401K with bi-weekly Safe Harbor contributions\nSupplyCore is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.","datePosted":"2026-08-14T11:32:44.104Z","dateModified":"2026-08-14T11:32:44.104Z","hiringOrganization":{"@type":"Organization","name":"Supplycore","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4df8848c0b86211518cf2d6d"},"url":"https://jobsearcher.com/jobs/4df8848c0b86211518cf2d6d"}}