Certified Peer Specialist - Shelter Based

Job Description Description:POSITION TITLE: Certified Peer Specialist – Shelter BasedREPORTS TO: CoordinatorFLSA CLASSIFICATION: Non-ExemptPOSITIONS SUPERVISED: NonePOSITION OVERVIEW:The Certified Peer Specialist utilizes lived experience in recovery to provide support, mentorship, and encouragement to residents within a shelter-based environment. This role helps residents build skills, increase independence, and take an active role in their recovery by modeling coping strategies, promoting self-advocacy, and supporting engagement in services. The Peer Specialist contributes to a welcoming, respectful environment that fosters hope, dignity, and connection.ESSENTIAL POSITION RESPONSIBILITIES:Service DeliveryProvide peer support services in a shelter-based environment, aligned with resident goals and recovery plansShare lived experience appropriately to model recovery, coping skills, and self-management strategiesSupport residents in developing skills related to daily living, decision-making, and community integrationFacilitate or support group and individual peer interactions that encourage recovery and connectionCare Coordination & CollaborationCollaborate with Team Leads, Behavioral Health staff, and Case Managers to support resident goalsCommunicate relevant updates regarding resident engagement, needs, and progressSupport connection to internal services and community resources as appropriateParticipate in team meetings, shift communication, and supervisionMonitoring Progress & Responding to Client NeedsObserve resident engagement, behaviors, and recovery progress within the shelter-based environmentIdentify changes in needs or concerns and communicate with team members or supervisorsProvide support during challenging situations using learned coping and de-escalation strategiesEncourage use of wellness and recovery plans (e.g., coping strategies, WRAP principles)Client Engagement & SupportBuild authentic, respectful relationships with residents using a person-centered, recovery-oriented approachEncourage participation in services, routines, and goal-setting activitiesPromote self-advocacy, independence, and informed decision-makingFoster a welcoming and supportive shelter environment that enhances the overall resident experienceDocumentation & ComplianceComplete accurate, timely documentation of peer services in accordance with agency standardsMaintain required logs, notes, and communication recordsMeet productivity expectations and submit documentation within required timeframesComplete required trainings and maintain peer certification standardsORGANIZATION STANDARDS:Professionalism and CommunicationDemonstrates clear, respectful, and professional communication in both verbal and written interactions, with a focus on collaboration and solution-oriented dialogue. Shares information responsibly and addresses concerns constructively while maintaining a positive, professional demeanor—even in challenging situations.Time & Priority ManagementEffectively manages workload by prioritizing tasks, planning proactively, and addressing challenges to meet deadlines and responsibilities. Maintains a solution-focused approach and professional composure while balancing competing priorities.Reliability & Accountability & OwnershipDemonstrates dependability by consistently meeting commitments, deadlines, and responsibilities while taking ownership of work and outcomes. Acts with integrity, follows through on obligations, and addresses mistakes proactively to support a culture of accountability and trust.Adaptability and Change AgilityDemonstrates adaptability by embracing new processes, priorities, and organizational changes with resilience and a willingness to learn. Adjusts work approaches as needed and supports others through change with a constructive, solution-focused mindset.Organizational Alignment and Mission FocusDemonstrates behaviors aligned with the organization’s mission, values, and professional standards while supporting goals and initiatives through actions and attitude. Consistently follows policies and ethical guidelines, maintains confidentiality, and contributes to a culture of professionalism, respect, and service.POSITION REQUIREMENTS:High school diploma or equivalent required. Previous experience in relevant role preferred.Proficiency in basic computer systems and software programs including electronic health record systems.Ability to maintain confidentiality and professionalism in all interactionsStrong service delivery, communication, and organizational skillsAbility to manage multiple tasks and work in a fast-paced environmentDriver Level: Level 1, valid driver's license, reliable transportation, insurance and clean MVR requiredPosition Flexibility: This position is primarily community-based, with most work conducted in the field with clients. Required office-based tasks must be completed onsite; limited remote work flexibility may be available in accordance with HR approved department standards.REQUIREMENTS:* Driving for community-based services* Sitting for extended periods of time.* Lifting/carrying up to thirty (30) pounds* Climb, Bending, Stooping, BalancingAll the above duties and responsibilities are considered essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisors, subject to reasonable accommodation.EEO race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors.Requirements: