{"schemaVersion":"jobsearcher.job.v1","id":"4d7a85e27091bd06d835465d","url":"https://jobsearcher.com/jobs/4d7a85e27091bd06d835465d","canonicalUrl":"https://jobsearcher.com/jobs/4d7a85e27091bd06d835465d","title":"IT Systems Support Engineer","description":"InSequence Overview:\nAt InSequence, we engineer outcomes for your most demanding technology problems. We hire talented professionals to bridge the technology gap between desired business results and actual implementation. Organizations often face a technology gap between getting a software solution and having it meet a desired business goal. InSequence closes that gap with engineered products and managed services that bridge IT expenditure and their organization goals. Our clients range from large government agencies to enterprises that utilize vast amounts of technology and data. They turn to us for our proven solutions and engineering mindset to manage technology that is predictable, scalable, and reliable.\nSecurity Clearance: Secret orAbility to obtain a Secret Clearance\nPosition Overview\nWe are seeking a knowledgeable and customer-focused IT Systems Support Engineer to provide technical support, systems administration, and technology solutions for small and medium-sized business environments. This position is responsible for troubleshooting network, server, workstation, and software-related issues while helping customers maintain secure, reliable, and efficient IT operations.\nThe ideal candidate is a self-starter with strong analytical and problem-solving skills who thrives in a fast-paced environment and can effectively manage competing priorities. This individual will assess technical requirements, identify practical solutions, and communicate recommendations clearly to both technical and non-technical audiences.\nThe role will support Microsoft Windows environments, including Windows Server, Active Directory, Group Policy, network administration, endpoint security technologies, and enterprise IT management tools. Experience with software discovery, inventory, and Software Asset Management (SAM) solutions is highly desirable. The successful candidate will demonstrate professionalism, adaptability, sound judgment, and a strong commitment to delivering exceptional customer service.\nRequired Qualifications\nThe ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to work effectively in a fast-paced, customer-focused environment.\nBachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent professional experience.\nMinimum of four (4) years of experience providing network, systems, and computer support services to small and medium-sized businesses.\nExperience administering and supporting Microsoft Windows Server 2016 or later.\nStrong working knowledge of Active Directory, Domain Services, Group Policy, DNS, DHCP, and Windows network administration.\nExperience troubleshooting and supporting desktop, server, and network infrastructure.\nExperience implementing and supporting endpoint security solutions, including antivirus, anti-malware, anti-spyware, and email spam protection.\nAbility to assess business and technical requirements and develop effective technology solutions.\nStrong analytical, troubleshooting, and problem-solving skills.\nExcellent written and verbal communication skills.\nAbility to explain complex technical concepts and solutions to both technical and non-technical users.\nSelf-motivated with the ability to work independently while also collaborating effectively within a team.\nAbility to prioritize multiple assignments and adapt to changing business needs in a fast-paced environment.\nDemonstrated ability to quickly learn new technologies, software platforms, and business processes.\nAbility to maintain the confidentiality of sensitive customer, business, and technical information.\nPreferred Qualifications\nStrong customer service orientation with a proven commitment to delivering high-quality support and customer satisfaction.\nExperience working directly with customers, stakeholders, and all levels of management.\nAbility to remain organized, composed, and effective while working under pressure.\nExperience with software discovery, inventory, and configuration management tools, including:\nFlexera Data Platform\nFlexNet Manager Suite (FNMS)\nFlexera One IT Asset Management\nBDNA\nBMC Discovery (formerly ADDM)\nMicrosoft System Center Configuration Manager (SCCM/MECM)\nOr similar enterprise discovery and inventory solutions\nWorking knowledge of relational databases and SQL.\nFamiliarity with Software Asset Management (SAM), IT Asset Management (ITAM), software licensing, software inventory, and application recognition.\nExperience supporting cloud-based Microsoft technologies, including Microsoft 365, Azure Active Directory (Entra ID), and Intune.\nExperience with virtualization technologies such as VMware or Microsoft Hyper-V.\nFamiliarity with PowerShell scripting and automation.\nExperience supporting backup, disaster recovery, and business continuity solutions.\nExperience working in a Managed Service Provider (MSP), consulting, or enterprise IT support environment.\nIndustry certifications such as Microsoft Certified, CompTIA (A+, Network+, Security+), ITIL Foundation, Flexera, or Software Asset Management certifications are highly desirable.\nCore Competencies\nCustomer Service Excellence\nTechnical Troubleshooting\nWindows Server Administration\nActive Directory & Group Policy\nNetwork Administration\nEndpoint Security\nSystems Analysis\nProblem Solving\nCommunication & Collaboration\nTime Management\nAdaptability\nContinuous Learning\nConfidentiality & Professionalism\nDocumentation & Knowledge Sharing\nSoftware Asset Management (Preferred)\nADA Notations:\nRegular communication (hearing/speaking).\nNoise conditions range from very quiet to very noisy.\nProlonged use of computer (typing/keyboarding).\nSalary Range:\nThe final salary can be influenced by a variety of factors, such as Federal Government contract labor categories and wage rates, relevant work experience, specific skills and competencies, educational background, and certifications.\nPerks:\nCompany pays 100% of dental, vision, and life premiums and 85% of healthcare premiums for employees and dependents.\n4% 401k Match w/ Immediate 100% Vesting\n3 weeks of PTO & 11 Federal Holidays\nProfit Sharing\nContinuous training & education\nInSequence Inc. is an Equal Opportunity Employer\nWe participate in the E-Verify Employment Verification Program.\nBenefits:\n401(k) matching\nDental insurance\nHealth insurance\nHealth savings account\nLife insurance\nPaid time off\nProfessional development assistance\nReferral program\nVision insurance\nApplication Question(s):\nWhat is your desired salary requirements?\nDo you have a Secret clearance or the ability to obtain one?\nWork Location: Remote","company":"Insequence","rawCompany":"insequence","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-08-08T14:03:46.404Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Systems Support Engineer","description":"InSequence Overview:\nAt InSequence, we engineer outcomes for your most demanding technology problems. We hire talented professionals to bridge the technology gap between desired business results and actual implementation. Organizations often face a technology gap between getting a software solution and having it meet a desired business goal. InSequence closes that gap with engineered products and managed services that bridge IT expenditure and their organization goals. Our clients range from large government agencies to enterprises that utilize vast amounts of technology and data. They turn to us for our proven solutions and engineering mindset to manage technology that is predictable, scalable, and reliable.\nSecurity Clearance: Secret orAbility to obtain a Secret Clearance\nPosition Overview\nWe are seeking a knowledgeable and customer-focused IT Systems Support Engineer to provide technical support, systems administration, and technology solutions for small and medium-sized business environments. This position is responsible for troubleshooting network, server, workstation, and software-related issues while helping customers maintain secure, reliable, and efficient IT operations.\nThe ideal candidate is a self-starter with strong analytical and problem-solving skills who thrives in a fast-paced environment and can effectively manage competing priorities. This individual will assess technical requirements, identify practical solutions, and communicate recommendations clearly to both technical and non-technical audiences.\nThe role will support Microsoft Windows environments, including Windows Server, Active Directory, Group Policy, network administration, endpoint security technologies, and enterprise IT management tools. Experience with software discovery, inventory, and Software Asset Management (SAM) solutions is highly desirable. The successful candidate will demonstrate professionalism, adaptability, sound judgment, and a strong commitment to delivering exceptional customer service.\nRequired Qualifications\nThe ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to work effectively in a fast-paced, customer-focused environment.\nBachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent professional experience.\nMinimum of four (4) years of experience providing network, systems, and computer support services to small and medium-sized businesses.\nExperience administering and supporting Microsoft Windows Server 2016 or later.\nStrong working knowledge of Active Directory, Domain Services, Group Policy, DNS, DHCP, and Windows network administration.\nExperience troubleshooting and supporting desktop, server, and network infrastructure.\nExperience implementing and supporting endpoint security solutions, including antivirus, anti-malware, anti-spyware, and email spam protection.\nAbility to assess business and technical requirements and develop effective technology solutions.\nStrong analytical, troubleshooting, and problem-solving skills.\nExcellent written and verbal communication skills.\nAbility to explain complex technical concepts and solutions to both technical and non-technical users.\nSelf-motivated with the ability to work independently while also collaborating effectively within a team.\nAbility to prioritize multiple assignments and adapt to changing business needs in a fast-paced environment.\nDemonstrated ability to quickly learn new technologies, software platforms, and business processes.\nAbility to maintain the confidentiality of sensitive customer, business, and technical information.\nPreferred Qualifications\nStrong customer service orientation with a proven commitment to delivering high-quality support and customer satisfaction.\nExperience working directly with customers, stakeholders, and all levels of management.\nAbility to remain organized, composed, and effective while working under pressure.\nExperience with software discovery, inventory, and configuration management tools, including:\nFlexera Data Platform\nFlexNet Manager Suite (FNMS)\nFlexera One IT Asset Management\nBDNA\nBMC Discovery (formerly ADDM)\nMicrosoft System Center Configuration Manager (SCCM/MECM)\nOr similar enterprise discovery and inventory solutions\nWorking knowledge of relational databases and SQL.\nFamiliarity with Software Asset Management (SAM), IT Asset Management (ITAM), software licensing, software inventory, and application recognition.\nExperience supporting cloud-based Microsoft technologies, including Microsoft 365, Azure Active Directory (Entra ID), and Intune.\nExperience with virtualization technologies such as VMware or Microsoft Hyper-V.\nFamiliarity with PowerShell scripting and automation.\nExperience supporting backup, disaster recovery, and business continuity solutions.\nExperience working in a Managed Service Provider (MSP), consulting, or enterprise IT support environment.\nIndustry certifications such as Microsoft Certified, CompTIA (A+, Network+, Security+), ITIL Foundation, Flexera, or Software Asset Management certifications are highly desirable.\nCore Competencies\nCustomer Service Excellence\nTechnical Troubleshooting\nWindows Server Administration\nActive Directory & Group Policy\nNetwork Administration\nEndpoint Security\nSystems Analysis\nProblem Solving\nCommunication & Collaboration\nTime Management\nAdaptability\nContinuous Learning\nConfidentiality & Professionalism\nDocumentation & Knowledge Sharing\nSoftware Asset Management (Preferred)\nADA Notations:\nRegular communication (hearing/speaking).\nNoise conditions range from very quiet to very noisy.\nProlonged use of computer (typing/keyboarding).\nSalary Range:\nThe final salary can be influenced by a variety of factors, such as Federal Government contract labor categories and wage rates, relevant work experience, specific skills and competencies, educational background, and certifications.\nPerks:\nCompany pays 100% of dental, vision, and life premiums and 85% of healthcare premiums for employees and dependents.\n4% 401k Match w/ Immediate 100% Vesting\n3 weeks of PTO & 11 Federal Holidays\nProfit Sharing\nContinuous training & education\nInSequence Inc. is an Equal Opportunity Employer\nWe participate in the E-Verify Employment Verification Program.\nBenefits:\n401(k) matching\nDental insurance\nHealth insurance\nHealth savings account\nLife insurance\nPaid time off\nProfessional development assistance\nReferral program\nVision insurance\nApplication Question(s):\nWhat is your desired salary requirements?\nDo you have a Secret clearance or the ability to obtain one?\nWork Location: Remote","datePosted":"2026-08-08T14:03:46.404Z","dateModified":"2026-08-08T14:03:46.404Z","hiringOrganization":{"@type":"Organization","name":"Insequence","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4d7a85e27091bd06d835465d"},"url":"https://jobsearcher.com/jobs/4d7a85e27091bd06d835465d"}}