{"schemaVersion":"jobsearcher.job.v1","id":"4d6cc88210055f799a7d1eef","url":"https://jobsearcher.com/jobs/4d6cc88210055f799a7d1eef","canonicalUrl":"https://jobsearcher.com/jobs/4d6cc88210055f799a7d1eef","title":"Associate Help Desk Technician","description":"Careers With Purpose\r\nSanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.\r\nFacility: Sanford Business Center Building\r\nLocation: Sioux Falls, SD\r\nAddress: 2200 E Benson Rd, Sioux Falls, SD 57104, USA\r\nShift: 10 Hours - Night Shifts\r\nJob Schedule: Full time\r\nWeekly Hours: 40.00\r\nSalary Range: $16.50 - $26.50\r\nJob Summary\r\nAssociate Help Desk Support Technicians will provide front-line technical support for all Sanford Health patients and employees. The help desk is here to serve and support our customers when they need it to ensure our healthcare operations runs smoothly. The Associate Help Desk Support Technician will serve as the first point of contact for Sanford MyChart patients needing login and technical assistance. They will perform password resets and login assistance for all Sanford employees as well as utilize knowledge resources for troubleshooting and expedite unresolved issues to next-level support. Technicians will identify and suggest possible improvements to patient and employee experience and deliver exceptional customer service to all callers. They will engage in on-going training and development (including certification) to prepare them for next-level support and promotional advancement.\r\nQualifications\r\nHigh school diploma or equivalent preferred. Associates' degree in technology related field strongly preferred.\r\nBenefits\r\nSanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .\r\nSanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .\r\nSanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.\r\nReq Number: R-0264495\r\nJob Function: Information Technology\r\nFeatured: No\r\nJ-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"Sioux Falls","state":"SD","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:49:39.118Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"29-2099.00","title":"Health Technologists and Technicians, All Other","slug":"health-technologists-and-technicians-all-other"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"622110","title":"General Medical and Surgical Hospitals","slug":"general-medical-and-surgical-hospitals"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"621111","title":"Offices of Physicians (except Mental Health Specialists)","slug":"offices-of-physicians-except-mental-health-specialists"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Associate Help Desk Technician","description":"Careers With Purpose\r\nSanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.\r\nFacility: Sanford Business Center Building\r\nLocation: Sioux Falls, SD\r\nAddress: 2200 E Benson Rd, Sioux Falls, SD 57104, USA\r\nShift: 10 Hours - Night Shifts\r\nJob Schedule: Full time\r\nWeekly Hours: 40.00\r\nSalary Range: $16.50 - $26.50\r\nJob Summary\r\nAssociate Help Desk Support Technicians will provide front-line technical support for all Sanford Health patients and employees. The help desk is here to serve and support our customers when they need it to ensure our healthcare operations runs smoothly. The Associate Help Desk Support Technician will serve as the first point of contact for Sanford MyChart patients needing login and technical assistance. They will perform password resets and login assistance for all Sanford employees as well as utilize knowledge resources for troubleshooting and expedite unresolved issues to next-level support. Technicians will identify and suggest possible improvements to patient and employee experience and deliver exceptional customer service to all callers. They will engage in on-going training and development (including certification) to prepare them for next-level support and promotional advancement.\r\nQualifications\r\nHigh school diploma or equivalent preferred. Associates' degree in technology related field strongly preferred.\r\nBenefits\r\nSanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .\r\nSanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .\r\nSanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.\r\nReq Number: R-0264495\r\nJob Function: Information Technology\r\nFeatured: No\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:49:39.118Z","dateModified":"2026-08-08T01:49:39.118Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sioux Falls","addressRegion":"SD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4d6cc88210055f799a7d1eef"},"url":"https://jobsearcher.com/jobs/4d6cc88210055f799a7d1eef"}}