Restoration Estimate & Documentation Specialist

Replies within 24 hoursBenefits401(k)Dental insuranceHealth insuranceOpportunity for advancementSERVPRO of Medford is seeking an experienced Restoration Estimate & Documentation Specialist to play a critical role in the accuracy, compliance, and optimization of our restoration estimates. This position is ideal for a detail-driven professional with advanced Xactimate knowledge who can analyze, refine, and strengthen estimates while ensuring all supporting documentation from the field aligns with insurance requirements.Position OverviewThe Restoration Estimate and Documentation Specialist is responsible for reviewing, revising, and optimizing restoration estimates to ensure proper billing, maximum allowable recovery, and full documentation compliance. This role serves as a quality control and revenue protection function, working closely with project managers, field teams, and insurance representatives.Key ResponsibilitiesReview and revise Xactimate estimates for accuracy, completeness, and optimization prior to submissionEnsure all line items are fully supported by field documentation, photos, notes, moisture readings, and reportsIdentify missed scope, underpriced items, or inconsistencies and make necessary revisionsCross-reference job documentation with estimates to meet carrier guidelines and audit standardsImprove estimate narratives and supporting explanations to reduce delays and rejectionsCommunicate with project managers and field staff to clarify scope and documentation gapsMaintain organized, compliant job files ready for carrier review or auditSupport billing accuracy and timely collections by strengthening estimate submissionsAssist in standardizing estimating and documentation best practices across the officeRequired Skills & ExperienceAdvanced Xactimate experience requiredStrong understanding of insurance estimating, restoration scope, and carrier expectationsHigh-level administrative and organizational skillsExceptional attention to detail and analytical abilityStrong written and verbal communication skillsAbility to manage multiple estimates and deadlines in a fast-paced environmentProven ability to work independently and under pressurePreferred QualificationsPrior experience in the restoration or insurance claims industryFamiliarity with mitigation, contents, and reconstruction estimatingExperience reviewing or auditing estimates for compliance and billing accuracyIdeal Candidate AttributesDetail-oriented and process-drivenConfident working with estimators, adjusters, and field teamsProactive problem-solver with strong follow-throughProfessional, reliable, and accountableSERVPRO of Medford offers a dynamic, high-performance work environment with opportunities to grow within a respected restoration brand.Join our team and help ensure every estimate tells the full story.Compensation: $50,000.00 - $60,000.00 per yearPicture yourself here fulfilling your potential.At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.