Builder Account Manager

Who we areArtisent Floors is a fast growing, full-service flooring company, and we’re looking for the right people to join our team. We work hard, collaborate closely, and find the right solutions to make our clients happy. We provide  flooring service to the builder, new construction and multifamily industry, serving communities in 22 cities from our corporate headquarters in Memphis, TN and Atlanta, GA.Why join usThe mission of Artisent Floors is to revolutionize the flooring industry by delivering superior products and personalized service to our customers. We strive to exhibit our Core Values every day:Diligence- We make our customers’ job easy by doing the little things that make a big differenceIntegrity- We operate in good faith and absolute honesty. Never promise what you can’t deliver; and do what is right in every situationCreativity- We will never stop innovating to benefit our customers, bring efficiency to our operations, make our workplace more rewarding, and benefit our communityExpertise- We will be the best at what we do. When new opportunities arise, we will lead the way in doing business the right wayArtisent Family- We take an interest in all four aspects of the lives of our employees - Physical, Spiritual, Emotional, and Social. Because Artisent Floors could not exist without its people, we will invest in those people and succeed togetherWhat role will you playArtisent Floors is adding an Builder Account Manager to our team in Tampa, Florida. This is a vital role in our company as we continue to expand. We are looking for a self-motivated Builder Account Manager who is ready to manage a fastgrowing book of business. The Builder Account Manager will be responsible for building and maintaining strong, longlasting customer relationships. They will focus on increasing revenue to meet and exceed the profitable growth objectives in support of the company’s overall goal.Primary Responsibilities: Manage the profitability, growth, and retention of existing business.Communicate with clients to ensure that all of their needs are understood and met.Develop new business opportunities with existing clients.Resolve customer complaints in a quick efficient manner.Forecast future growth opportunities.Local representation at industry association and client eventsPreferred candidates will have:Construction experience is preferredOutstanding face-to-face client communication skills requiredProven track record of successfully managing customer relationshipsAbility to work in a fast paced environmentStrong mathematical and Excel skillsBilingual is a plus but not requiredExceptional ability to connect with prospects and customersStrives to be better today than yesterdayAptitude to learn and absorb new technologies and skillsBenefits:Base salary + monthly commissionHealth insurance- 100% of employee premium paid by Artisent FloorsDental, Vision, Supplemental insurance: Available as employee paid benefitPaid time off (PTO):100% Company-paid benefits: Life Insurance and AD&D coverageTelehealth: Free access to TeledocCONCERN EAP is free to the employee and all members of their household benefits401(k)/Roth matchingHolidays: Company- paid holidaysVehicle allowanceCell phoneCredit Card for gas and expensesToll allowance (if applicable)