Seasonal Store Advisor, Portland

In shortAs a Seasonal Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments and ensure a seamless, premium, customer-centric operation.Reporting to the Store Leader, you will support the retail function by demonstrating a high-level of performance through service with authenticity. Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement.Your missionDeliver a premium, individualized customer experience rooted in our On Spirits and the Cloud CX philosophy to create meaningful moments for our fansRespond to fan inquiries and resolve issues positively, ensuring a premium shopping experienceAssist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managedHelp maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standardsSupport daily operational tasks such as restocking shelves, updating displays, and managing product flowContribute ideas for in-store events, community engagement, and other activities to boost fan interactions and store presenceThe Team Spirit: Foster a collaborative and positive team environment.The Positive Spirit: Demonstrate a strong commitment to providing exceptional customer service.The Explorer Spirit: Embrace new ideas and initiatives to drive store success.The Athlete Spirit: Uphold high standards of integrity and professionalism in all actions.Your storyYou have 1+ years of relevant experience in retail or in a customer service-related fieldYou have an understanding of service excellence, with the ability to engage our fans, address their needs, and provide effective solutionsYou possess organizational skills and attention to detailExcellent communication skills and the ability to provide constructive feedback to improve store processes and fan experiencesAbility to work weekends, evenings and holidays as neededWhat We OfferOn is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.Typical cash compensation range for this position is $18.75-$20.67 hr plus a quarterly bonus based on store performance. Individual compensation packages are based on various factors unique to each candidate including experience, industry knowledge, qualifications, skill set, and location.On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.