{"schemaVersion":"jobsearcher.job.v1","id":"4ce0e0468b596a4efb54d0bb","url":"https://jobsearcher.com/jobs/4ce0e0468b596a4efb54d0bb","canonicalUrl":"https://jobsearcher.com/jobs/4ce0e0468b596a4efb54d0bb","title":"Field Support Engineer","description":"William C Smith & Co, Washington DC, DC, US\n\n4 days ago Requisition ID: 1063\n\nSalary Range: $60,000.00 To $70,000.00 Annually\n\nWC Smith is seeking an experienced Field Support Engineer to provide hands‑on technical support across our corporate office and company locations throughout the DC area. This role is ideal for someone who enjoys troubleshooting, working directly with end users, and providing technical support in both office and field environments. The Field Support Engineer will provide desktop support, troubleshoot hardware and software issues, support Microsoft 365 applications, and assist with the day‑to‑day technology needs of employees across the organization. Approximately 50% of this role requires local travel between WC Smith locations throughout the DMV area, so candidates must be comfortable regularly traveling to different company sites.\n\nThe Field Support Engineer Will:\n\nProvide onsite and remote desktop support to employees across multiple company locations.\n\nTroubleshoot and resolve desktop, laptop, hardware, software, connectivity, and peripheral issues.\n\nProvide end‑user support for Microsoft 365 applications and related technology.\n\nInstall, configure, maintain, and troubleshoot computers, monitors, printers, and other end‑user equipment.\n\nDiagnose technical issues and determine appropriate solutions or escalation when necessary.\n\nAssist with new employee technology setup, equipment deployment, and ongoing user support.\n\nRespond to IT support requests in a timely manner and communicate clearly with users throughout the resolution process.\n\nTravel regularly between company locations throughout the DMV area to provide hands‑on technical support.\n\nMaintain accurate documentation of technical issues, resolutions, equipment, and support activities.\n\nAssist with phone system support and administration as needed.\n\nCollaborate with the IT team on technology deployments, upgrades, projects, and other initiatives.\n\n3–5 years of professional IT support experience required.\n\nStrong hands‑on desktop support and troubleshooting experience required.\n\nProficiency with Microsoft 365 and supporting end‑user applications.\n\nStrong knowledge of computer hardware, software, peripherals, and general technical troubleshooting.\n\nAbility to diagnose and resolve technical issues independently while recognizing when escalation is necessary.\n\nStrong customer service, communication, and problem‑solving skills.\n\nAbility to manage multiple support requests and prioritize issues effectively.\n\nAbility and willingness to travel approximately 50% of the time between company locations throughout the DC metropolitan area.\n\nValid driver’s license and reliable transportation required.\n\nExperience with business phone system support and administration is preferred.\n\nBenefits for Full-Time Employees (Average of 30 Hours of More Per Week):\n\nComprehensive medical, dental, and vision insurance\n\nHealth Advocate support services\n\nFlexible Spending Accounts (FSA)\n\nCompany-paid life insurance and AD&D\n\nCompany-paid short-term and long-term disability coverage\n\n401(k) plan with company match\n\nGenerous paid time off (PTO)\n\nTen paid holidays annually\n\nEmployee Assistance Program (EAP)\n\nLegal insurance options\n\nFree on‑site parking.\n\nABOUT WC SMITH\n\nWC Smith is a leading multidisciplinary real estate company firmly grounded in the District of Columbia. We have provided integrated real estate services to the DC metropolitan area for over 50 years, developing and managing a portfolio in excess of 10,000 units of residential real estate. Founded in 1968, WC Smith has built a reputation as one of the most capable and respected property management and development organizations in the area. What sets WC Smith apart from other firms is our holistic approach to community building. We believe it takes more than attractive housing and office buildings to sustain neighborhoods, and over the past 50 years, we have developed a successful model for creating and maintaining healthy communities. Our projects uniquely combine the city’s long‑term vision for growth with our residents’ vision for how a community best serves their needs and desires. We are committed to the viability and sustainability of the neighborhoods we create and to the well‑being of the people who live there and inhabit them. We are looking for self‑starters and go‑getters who demonstrate the resourcefulness, enthusiasm, and relationship‑building skills essential to offering the best level of service and communication to clients and team members. Our employees enjoy a friendly work environment in the rapidly developing Capitol Riverfront area, a focus on personal and professional wellness, and opportunities for professional growth. WC Smith is an equal opportunity employer and values diversity. Employment decisions are made based on business needs, qualifications, and merit. If you need assistance or accommodation, you may reach us at careers @wcsmith.com\n\n#J-18808-Ljbffr","company":"Evolving Solution Services","rawCompany":"evolving solution services","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-09-24T03:20:40.958Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"561210","title":"Facilities Support Services","slug":"facilities-support-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Field Support Engineer","description":"William C Smith & Co, Washington DC, DC, US\n\n4 days ago Requisition ID: 1063\n\nSalary Range: $60,000.00 To $70,000.00 Annually\n\nWC Smith is seeking an experienced Field Support Engineer to provide hands‑on technical support across our corporate office and company locations throughout the DC area. This role is ideal for someone who enjoys troubleshooting, working directly with end users, and providing technical support in both office and field environments. The Field Support Engineer will provide desktop support, troubleshoot hardware and software issues, support Microsoft 365 applications, and assist with the day‑to‑day technology needs of employees across the organization. Approximately 50% of this role requires local travel between WC Smith locations throughout the DMV area, so candidates must be comfortable regularly traveling to different company sites.\n\nThe Field Support Engineer Will:\n\nProvide onsite and remote desktop support to employees across multiple company locations.\n\nTroubleshoot and resolve desktop, laptop, hardware, software, connectivity, and peripheral issues.\n\nProvide end‑user support for Microsoft 365 applications and related technology.\n\nInstall, configure, maintain, and troubleshoot computers, monitors, printers, and other end‑user equipment.\n\nDiagnose technical issues and determine appropriate solutions or escalation when necessary.\n\nAssist with new employee technology setup, equipment deployment, and ongoing user support.\n\nRespond to IT support requests in a timely manner and communicate clearly with users throughout the resolution process.\n\nTravel regularly between company locations throughout the DMV area to provide hands‑on technical support.\n\nMaintain accurate documentation of technical issues, resolutions, equipment, and support activities.\n\nAssist with phone system support and administration as needed.\n\nCollaborate with the IT team on technology deployments, upgrades, projects, and other initiatives.\n\n3–5 years of professional IT support experience required.\n\nStrong hands‑on desktop support and troubleshooting experience required.\n\nProficiency with Microsoft 365 and supporting end‑user applications.\n\nStrong knowledge of computer hardware, software, peripherals, and general technical troubleshooting.\n\nAbility to diagnose and resolve technical issues independently while recognizing when escalation is necessary.\n\nStrong customer service, communication, and problem‑solving skills.\n\nAbility to manage multiple support requests and prioritize issues effectively.\n\nAbility and willingness to travel approximately 50% of the time between company locations throughout the DC metropolitan area.\n\nValid driver’s license and reliable transportation required.\n\nExperience with business phone system support and administration is preferred.\n\nBenefits for Full-Time Employees (Average of 30 Hours of More Per Week):\n\nComprehensive medical, dental, and vision insurance\n\nHealth Advocate support services\n\nFlexible Spending Accounts (FSA)\n\nCompany-paid life insurance and AD&D\n\nCompany-paid short-term and long-term disability coverage\n\n401(k) plan with company match\n\nGenerous paid time off (PTO)\n\nTen paid holidays annually\n\nEmployee Assistance Program (EAP)\n\nLegal insurance options\n\nFree on‑site parking.\n\nABOUT WC SMITH\n\nWC Smith is a leading multidisciplinary real estate company firmly grounded in the District of Columbia. We have provided integrated real estate services to the DC metropolitan area for over 50 years, developing and managing a portfolio in excess of 10,000 units of residential real estate. Founded in 1968, WC Smith has built a reputation as one of the most capable and respected property management and development organizations in the area. What sets WC Smith apart from other firms is our holistic approach to community building. We believe it takes more than attractive housing and office buildings to sustain neighborhoods, and over the past 50 years, we have developed a successful model for creating and maintaining healthy communities. Our projects uniquely combine the city’s long‑term vision for growth with our residents’ vision for how a community best serves their needs and desires. We are committed to the viability and sustainability of the neighborhoods we create and to the well‑being of the people who live there and inhabit them. We are looking for self‑starters and go‑getters who demonstrate the resourcefulness, enthusiasm, and relationship‑building skills essential to offering the best level of service and communication to clients and team members. Our employees enjoy a friendly work environment in the rapidly developing Capitol Riverfront area, a focus on personal and professional wellness, and opportunities for professional growth. WC Smith is an equal opportunity employer and values diversity. Employment decisions are made based on business needs, qualifications, and merit. If you need assistance or accommodation, you may reach us at careers @wcsmith.com\n\n#J-18808-Ljbffr","datePosted":"2026-09-24T03:20:40.958Z","dateModified":"2026-09-24T03:20:40.958Z","hiringOrganization":{"@type":"Organization","name":"Evolving Solution Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4ce0e0468b596a4efb54d0bb"},"url":"https://jobsearcher.com/jobs/4ce0e0468b596a4efb54d0bb"}}