Automotive Service Advisor North Miami Mitsubishi

SERVICE ADVISOR: Our Service Advisors take ownership of the customer experience in the service lane and are the first point of contact as it relates to vehicle status, repairs, and diagnostics. They are well-versed in product offerings, inventory needs, technician scheduling and customer service, and contribute to our team by: Promptly and professionally answering service calls, and setting and confirming appointmentsAccurately and thoroughly writing repair ordersActing as a reliable, responsive liaison between the technician and customerPatiently and thoroughly assisting our customers through the service process.Collaborating with team members for loaner availability, proper warranty processing and disclosure WHAT WE OFFER: Medical, Dental, and Vision Insurance401(k) Savings PlanOngoing professional developmentFamily-friendly and inclusive cultureCareer growth and internal promotionsCustom and competitive wage plansSundays off to create a schedule that allows you a job and a life OUR EXPECTIONS: Preferably, although not required, at least 2 years of service experienceA strong record of positive customer satisfaction resultsGood organization skills and a friendly personalityFantastic communication skillsA professional personal appearanceA team-oriented and self-motivated attitudeThe ability to work with little supervisionA clean driving record Auto Services Unlimited "ASU" is an Equal Opportunity Employer. ASU does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, noon-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are determined based on qualifications, merit, and business need.