Hotel Banquet/Catering Houseman - Hilton Garden Inn Lynchburg, VA

Banquet/Catering Houseman Job Description - Part TimePrinciple Responsibilities & Position Purpose:Responsible to set, maintain and refresh hotel banquet meeting rooms according to sales contract and company standards. Maintain the cleanliness and guest ready appearance of outlet. Understands and implements the mission statement, values, and culture at all times.Pre-Requisites (Requirements):1+ years of experience in a branded, quality hotel preferred1+ Housekeeping Houseman ExperienceHigh School diploma or equivalent of same. Associate’s or Bachelor’s Degree preferredMust display professionalism and have characteristics of honesty and trustworthinessMust have excellent attendance and punctualityWork Environment & Context:Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.Must be able to stand for eight hours, bend, stretch, and reachLong hours are sometimes required. Work schedule varies and may include occasionally working onHolidays, weekends, and eveningsMust be able to push or pull 60 pounds and lift and/or carry 60 poundsRequired Knowledge, Skills, and Abilities:Knowledgeable in:Quantity of banquet itemsMenu items, preparation methods, and beverage choicesStandards of operation as required by brandArea shopping, dining, entertainment and travel directions to assist guest inquiries.Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.Skills:Service minded, Friendly professional attitude is a daily expected characteristicComputer knowledge to thoroughly operate property management system: post charges, compute bills, collect payment and make changeSell, suggest and service quality food and beverage items as per standardsAssist with guest issues, be professional and maintain a hospitable caring attitude.Maintain guest privacy.Abilities:Multitask, detail oriented, remain service centricCommunicating with guests and co-workersAssist with guest issues with professionalism maintaining hospitable attitude.Must be able to work alonePractice Safety Standards at all times.Comply to all standards.Essential Functions:Ensure that all banquet and meeting rooms are properly set in a timely manner, so that the banquet service staff may prepare for functionsResponsible for timely and safe breakdown of meeting rooms after event completionMust refresh rooms on time, have water in rooms, clean rooms and set for appropriate functions.Storing equipment and materials neatly in proper areas.Prepare and consistently maintain dining area and supplies in a guest ready atmosphere.Maintain safety and security practices, have thorough knowledge of emergency procedures.Empty trash from all function areasChanging linen and putting it in the correct areas for cleaningVacuuming all meeting rooms after functionsInspecting banquet equipment for defects, cleanliness, and any other maintenance needed and reporting to the managerCleaning and mopping of the storerooms and meeting rooms.Ensure guests are provided with the highest quality product and service.Other duties as assigned, that the associate is capable of performing.BenefitsPaid InstantlyPaid Time OffTeam Member Room DiscountsTime and Half for Select HolidaysReferral Bonus ProgramVoluntary BenefitsAccident InsuranceDisability InsuranceLife InsuranceCancer InsuranceDental InsuranceVision InsuranceProperty Specific IncentivesGift CardsEmployee Lunches