{"schemaVersion":"jobsearcher.job.v1","id":"4ca5afc9b9ac366826698220","url":"https://jobsearcher.com/jobs/4ca5afc9b9ac366826698220","canonicalUrl":"https://jobsearcher.com/jobs/4ca5afc9b9ac366826698220","title":"Network Operations Engineer","description":"Network EngineerReports To: Director of Network Engineering\r\nLocation: San Francisco, California\r\nPosition SummaryThe position will focus on the core functions of network and security support, implementation, analysis, maintenance, administration and reporting for Retail and Corporate environment, as well as Supply Chain. This individual will be required to apply solid technical, business, and problem solving skills in any situation. Through initiative, leadership and teamwork, this individual will create productive relationships with business units and internal IT teams. This person will exercise these responsibilities in compliance with Sephora policies and along with industry best practices.\r\nResponsibilitiesEnvironment\r\nSupport 600 stores, Corporate offices, and Distribution Centers (warehouses)\r\nWork closely with business and application owners on troubleshooting, support, and documentation of new application deployment and enhancements\r\nTroubleshoot Palo Alto/Fortinet firewalls and services\r\nEngineer application and network designs to ensure compliance with corporate security policies and security best practices\r\nParticipate in oncall rotation\r\nConfigure and install network and security related hardware and software\r\nProvide day-to-day support of the LAN (Cisco), WAN, and WLAN (Aruba) network\r\nExperience in WAN environments, installing and troubleshooting circuit problems (MPLS, OCxx, T1, DS3) and traffic shaping/QoS\r\nPerform scheduled and emergency network maintenance\r\nManage and maintain network and security documentation through collaborative applications\r\nWork with application owners on troubleshooting issues, even though it may not be network related issue\r\nTroubleshoot network and provide Post Incident Writeup (PIR) and present to management\r\nProvide strong customer service and facilitate collaboration between project teams and clients.\r\nProactively identify, isolate and resolve network problems to avoid minimal impact to the business\r\nPerform internal audits and reviews to ensure compliance with all security policies and procedures which includes internal penetration and vulnerability scans\r\nEvaluate new and emerging network security trends, products and technologies\r\nCreate and update Jiras for Kanban and project related tasks\r\nSkills and Knowledge RequiredTo meet the above responsibilities, we are looking for a well rounded individual, with communication, working with stakeholders, and working/tracking projects end-to-end.\r\nMust Haves. NOT all specific technologies are requiredTechnologies:\r\nAutomation experience a big plus (Ansible, Python)\r\nScripting – Python/Ansible or other scripting tools\r\nExperience configuring/troubleshooting of Fortinet, PAN, or other layer7 Firewalls Experience with corporate and supply chain network build-out\r\nLoad balancer experience (F5 and other lb technologies)\r\nExperience using tools to gather data to present to manager/leadership:Splunk, Solarwinds, etc…Soft Skills – Verbal and written communication are key attributes to be successful in this positionBe able to business needs and translate technical tasks\r\nMust be results orientated, self-motivated and possess high-energy\r\nMust be customer-service-minded and tactful when dealing with customers. Ability to establish and maintain effective working relationships with customers, vendors, coworkers, employees and upper management\r\nMust be proactive and come to management with suggestion on what we should be doing. Cannot be a person waiting for directions/instructions, only guidance.\r\nMust love documentation, including:Visio/Lucidchart\r\nTracking tasks using Jira/SmartSheet/OnenoteHighly RecommendedExperience setting up, configuring of enterprise monitoring applications, Splunk, Solarwinds….","company":"Software Technology","rawCompany":"software technology","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-09T01:25:21.489Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1241.00","title":"Computer Network Architects","slug":"computer-network-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Network Operations Engineer","description":"Network EngineerReports To: Director of Network Engineering\r\nLocation: San Francisco, California\r\nPosition SummaryThe position will focus on the core functions of network and security support, implementation, analysis, maintenance, administration and reporting for Retail and Corporate environment, as well as Supply Chain. This individual will be required to apply solid technical, business, and problem solving skills in any situation. Through initiative, leadership and teamwork, this individual will create productive relationships with business units and internal IT teams. This person will exercise these responsibilities in compliance with Sephora policies and along with industry best practices.\r\nResponsibilitiesEnvironment\r\nSupport 600 stores, Corporate offices, and Distribution Centers (warehouses)\r\nWork closely with business and application owners on troubleshooting, support, and documentation of new application deployment and enhancements\r\nTroubleshoot Palo Alto/Fortinet firewalls and services\r\nEngineer application and network designs to ensure compliance with corporate security policies and security best practices\r\nParticipate in oncall rotation\r\nConfigure and install network and security related hardware and software\r\nProvide day-to-day support of the LAN (Cisco), WAN, and WLAN (Aruba) network\r\nExperience in WAN environments, installing and troubleshooting circuit problems (MPLS, OCxx, T1, DS3) and traffic shaping/QoS\r\nPerform scheduled and emergency network maintenance\r\nManage and maintain network and security documentation through collaborative applications\r\nWork with application owners on troubleshooting issues, even though it may not be network related issue\r\nTroubleshoot network and provide Post Incident Writeup (PIR) and present to management\r\nProvide strong customer service and facilitate collaboration between project teams and clients.\r\nProactively identify, isolate and resolve network problems to avoid minimal impact to the business\r\nPerform internal audits and reviews to ensure compliance with all security policies and procedures which includes internal penetration and vulnerability scans\r\nEvaluate new and emerging network security trends, products and technologies\r\nCreate and update Jiras for Kanban and project related tasks\r\nSkills and Knowledge RequiredTo meet the above responsibilities, we are looking for a well rounded individual, with communication, working with stakeholders, and working/tracking projects end-to-end.\r\nMust Haves. NOT all specific technologies are requiredTechnologies:\r\nAutomation experience a big plus (Ansible, Python)\r\nScripting – Python/Ansible or other scripting tools\r\nExperience configuring/troubleshooting of Fortinet, PAN, or other layer7 Firewalls Experience with corporate and supply chain network build-out\r\nLoad balancer experience (F5 and other lb technologies)\r\nExperience using tools to gather data to present to manager/leadership:Splunk, Solarwinds, etc…Soft Skills – Verbal and written communication are key attributes to be successful in this positionBe able to business needs and translate technical tasks\r\nMust be results orientated, self-motivated and possess high-energy\r\nMust be customer-service-minded and tactful when dealing with customers. Ability to establish and maintain effective working relationships with customers, vendors, coworkers, employees and upper management\r\nMust be proactive and come to management with suggestion on what we should be doing. Cannot be a person waiting for directions/instructions, only guidance.\r\nMust love documentation, including:Visio/Lucidchart\r\nTracking tasks using Jira/SmartSheet/OnenoteHighly RecommendedExperience setting up, configuring of enterprise monitoring applications, Splunk, Solarwinds….","datePosted":"2026-08-09T01:25:21.489Z","dateModified":"2026-08-09T01:25:21.489Z","hiringOrganization":{"@type":"Organization","name":"Software Technology","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4ca5afc9b9ac366826698220"},"url":"https://jobsearcher.com/jobs/4ca5afc9b9ac366826698220"}}