Service Desk Manager - Ops, SLAs & Customer Experience

Auxis is seeking a Service Desk Manager in Colorado to oversee daily operations and enhance service quality. You will manage a large technical support team, focusing on efficiency and implementing best practices to achieve high customer satisfaction. The ideal candidate will have significant experience in service desk operations, staff management, and will lead efforts to improve performance metrics. Proficiency in both English and Spanish is required. #J-18808-Ljbffr