{"schemaVersion":"jobsearcher.job.v1","id":"4c58fbdeaf07ebd3b71dcbfb","url":"https://jobsearcher.com/jobs/4c58fbdeaf07ebd3b71dcbfb","canonicalUrl":"https://jobsearcher.com/jobs/4c58fbdeaf07ebd3b71dcbfb","title":"Service Engineer","description":"Job Title: Service Engineer Memphis, TN\n\nLocation (On-site, Remote, or Hybrid?): Memphis, TN (onsite)\n\nContract Duration: Contract until 04/16/2027\n\nWork Hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.\n\nOn‑Site Service Engineer Data Center / Server Hardware\nSeeking an experienced On‑Site Service Engineer (OSE) to provide hands‑on support for enterprise data center servers and hardware environments, including next‑generation AI infrastructure.\nThis is a hands‑on server hardware and break/fix role. The successful candidate will have direct experience diagnosing, repairing, replacing, and maintaining enterprise server hardware in a data center, field service, or customer‑facing environment.\nPrior AI experience is not required. Strong experience with enterprise servers and data center hardware is the priority.\n\nWhat You ll Do\n\nProvide on‑site technical support for Dell PowerEdge and other enterprise server hardware\n\nDiagnose and resolve server hardware failures and system issues to minimize customer downtime\n\nPerform hands‑on hardware installation, removal, replacement, and repair, including:\n\nMemory/DIMMs\n\nCPUs/processors\n\nPower supplies\n\nFans and cooling components\n\nHard drives/SSDs\n\nRAID/HBA components\n\nNICs and other PCIe components\n\nGPUs and accelerator hardware\n\nMotherboards/system boards and other server components\n\nPerform rack‑and‑stack, server installation, cabling, component swaps, and hardware configuration\n\nTroubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics\n\nPerform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms\n\nExecute both reactive break/fix and preventive maintenance following established procedures\n\nTroubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources\n\nWork directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution\n\nAccurately document service activities, hardware replacements, troubleshooting steps, and resolution details\n\nEscalate complex technical issues when appropriate\n\nParticipate in on‑call rotations and provide extended coverage as required\n\nWhat You Bring Required\n\n3+ years of hands‑on experience supporting enterprise servers, data center hardware, or similar infrastructure\n\nDirect, hands‑on experience physically working on server hardware installing, removing, diagnosing, repairing, or replacing server components\n\nExperience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs\n\nExperience working with rack‑mounted enterprise servers in a data center, field service, or customer environment\n\nStrong understanding of server hardware architecture and troubleshooting methodology\n\nExperience with hardware diagnostics, BIOS/firmware, and server management tools\n\nFamiliarity with Linux or similar operating systems\n\nStrong troubleshooting and problem‑solving skills with the ability to independently diagnose hardware issues\n\nComfortable working independently in a customer‑facing environment\n\nAbility to clearly communicate technical issues and resolutions to customers and internal teams\n\nAbility to lift up to 50 lbs., travel to customer sites, and support flexible/on‑call schedules\n\nPreferred Qualifications\n\nExperience supporting Dell PowerEdge servers\n\nDell or other enterprise hardware certifications\n\nExperience with iDRAC, iLO, or comparable server management platforms\n\nExperience supporting GPU/AI server infrastructure\n\nExperience with data center operations, rack/stack, structured cabling, or server deployment\n\nAssociate s or Bachelor s degree in IT, Computer Science, or a related field\n\nImportant Note\nAI infrastructure experience is not required. Candidates with strong enterprise server and data center hardware experience who are willing to learn emerging AI platforms are encouraged to apply.\n\n#J-18808-Ljbffr","company":"TechLink Systems","rawCompany":"techlink systems","city":"Memphis","state":"TN","isRemote":false,"isActive":false,"createdAt":"2026-10-06T04:15:39.121Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"49-9099.00","title":"Installation, Maintenance, and Repair Workers, All Other","slug":"installation-maintenance-and-repair-workers-all-other"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Service Engineer","description":"Job Title: Service Engineer Memphis, TN\n\nLocation (On-site, Remote, or Hybrid?): Memphis, TN (onsite)\n\nContract Duration: Contract until 04/16/2027\n\nWork Hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.\n\nOn‑Site Service Engineer Data Center / Server Hardware\nSeeking an experienced On‑Site Service Engineer (OSE) to provide hands‑on support for enterprise data center servers and hardware environments, including next‑generation AI infrastructure.\nThis is a hands‑on server hardware and break/fix role. The successful candidate will have direct experience diagnosing, repairing, replacing, and maintaining enterprise server hardware in a data center, field service, or customer‑facing environment.\nPrior AI experience is not required. Strong experience with enterprise servers and data center hardware is the priority.\n\nWhat You ll Do\n\nProvide on‑site technical support for Dell PowerEdge and other enterprise server hardware\n\nDiagnose and resolve server hardware failures and system issues to minimize customer downtime\n\nPerform hands‑on hardware installation, removal, replacement, and repair, including:\n\nMemory/DIMMs\n\nCPUs/processors\n\nPower supplies\n\nFans and cooling components\n\nHard drives/SSDs\n\nRAID/HBA components\n\nNICs and other PCIe components\n\nGPUs and accelerator hardware\n\nMotherboards/system boards and other server components\n\nPerform rack‑and‑stack, server installation, cabling, component swaps, and hardware configuration\n\nTroubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics\n\nPerform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms\n\nExecute both reactive break/fix and preventive maintenance following established procedures\n\nTroubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources\n\nWork directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution\n\nAccurately document service activities, hardware replacements, troubleshooting steps, and resolution details\n\nEscalate complex technical issues when appropriate\n\nParticipate in on‑call rotations and provide extended coverage as required\n\nWhat You Bring Required\n\n3+ years of hands‑on experience supporting enterprise servers, data center hardware, or similar infrastructure\n\nDirect, hands‑on experience physically working on server hardware installing, removing, diagnosing, repairing, or replacing server components\n\nExperience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs\n\nExperience working with rack‑mounted enterprise servers in a data center, field service, or customer environment\n\nStrong understanding of server hardware architecture and troubleshooting methodology\n\nExperience with hardware diagnostics, BIOS/firmware, and server management tools\n\nFamiliarity with Linux or similar operating systems\n\nStrong troubleshooting and problem‑solving skills with the ability to independently diagnose hardware issues\n\nComfortable working independently in a customer‑facing environment\n\nAbility to clearly communicate technical issues and resolutions to customers and internal teams\n\nAbility to lift up to 50 lbs., travel to customer sites, and support flexible/on‑call schedules\n\nPreferred Qualifications\n\nExperience supporting Dell PowerEdge servers\n\nDell or other enterprise hardware certifications\n\nExperience with iDRAC, iLO, or comparable server management platforms\n\nExperience supporting GPU/AI server infrastructure\n\nExperience with data center operations, rack/stack, structured cabling, or server deployment\n\nAssociate s or Bachelor s degree in IT, Computer Science, or a related field\n\nImportant Note\nAI infrastructure experience is not required. Candidates with strong enterprise server and data center hardware experience who are willing to learn emerging AI platforms are encouraged to apply.\n\n#J-18808-Ljbffr","datePosted":"2026-10-06T04:15:39.121Z","dateModified":"2026-10-06T04:15:39.121Z","hiringOrganization":{"@type":"Organization","name":"TechLink Systems","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Memphis","addressRegion":"TN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4c58fbdeaf07ebd3b71dcbfb"},"url":"https://jobsearcher.com/jobs/4c58fbdeaf07ebd3b71dcbfb"}}