{"schemaVersion":"jobsearcher.job.v1","id":"4c3a56837dfd3abf68d62358","url":"https://jobsearcher.com/jobs/4c3a56837dfd3abf68d62358","canonicalUrl":"https://jobsearcher.com/jobs/4c3a56837dfd3abf68d62358","title":"Safe House Program Manager","description":"The Safe House Program Manager is responsible for the day-to-day oversight and operations of SAVE’s safe house and ensuring the implementation of program services. The manager provides supervision of the safe house staff (including recruiting, hiring, and training), ensures compliance with contract requirements, and is responsible for maintaining a safe and trauma informed environment for the residents and staff.\n\nSUPERVISORY: Housing Case Managers (1); Program Assistants\n\nESSENTIAL DUTIES and RESPONSIBILITIES:\n\nTeam Management and Development:\nProvide regular, weekly supervision to safe house staff and develop individual performance objectives and conduct twice annual evaluations.\nSupervise program staff in client interactions and program service delivery including crisis situations.\nRecruit, hire, orient and train safe house staff.\nWork with safe house staff and with the Director of Programs to identify staff training/development needs.\nFacilitate weekly safe house team meetings.\nCoordinate safe house staff scheduling to ensure appropriate and necessary site coverage.\nCoordinate with HR to ensure staff compliance with agency policies, accurate time recording, benefits usage, etc.\nProgram Management and Development:\nWorks closely with Director of Programs and all safe house staff to ensure continued development and implementation of client-centered programs and practices at the shelter, ensuring that staff comply with identified best practices and agency philosophy.\nServe as a point of contact with partner agency service providers to enhance safe house services and programs. Work with Director of Programs to develop and maintain these relationships.\nDevelop, monitor, and revise (as necessary) program guidelines and procedures. Ensure that information about the safe house is disseminated to other SAVE programs.\nEnsure appropriate management of crisis situations.\nEnsure delivery of safe house services as required according to SAVE’s contracts.\nOversee service documentation, and data collection and assist with the completion of funder reports.\nWork closely with other managers as a member of the Leadership Team to develop and maintain a seamless continuity of services and practices across the agency.\nParticipate in off-site meetings as requested or required by the Director of Programs.\nWork with Director of Programs and the Finance Director to develop and manage the shelter program budget, including preparing and delivering presentations and reports, assembling data and participating in special events or projects.\nMeet with the Director of Programs for supervision regularly and as needed.\n\nOperations:\nMaintain the good repair of the safe house facility and premises, identifying facility needs and coordinating repairs and purchases.\nProvide after hours and weekend support for emergencies that may arise within the safe house or other direct service programs, responding on site as necessary. This duty is performed on a rotating basis (shared with other managers and staff), one week every 4-6 weeks and up to 12 weeks per year. (Subject to change due to staffing and Agency needs).\nManage periodic larger repair or construction projects.\nHas oversight of safety and security including alarm systems, food safety, and general hazard mitigation.\nEnsures the smooth operation of safe house systems such as the timely ordering and adequate supplies of food and other necessary supplies.\n\nGENERAL DUTIES: (shared by all direct service staff)\n\nRespond to crisis calls and walk-in clients in a caring, informative, and non-judgmental fashion.\nMaintain up-to-date files and records of all services provided.\nProvide client transportation.\nAttend all required meetings, including staff meetings, trainings, consultations, and retreats.\nAssist with training new staff members and volunteers.\nAssume responsibility for site security and safety as needed.\nProvide input into program planning and development.\nAssist with maintaining program operations and office functions as needed.\n\nQUALIFICATIONS\n\nRequired\nBachelor’s degree or equivalent experience in human services, social work, counseling, psychology, criminal justice, or related field\nAt least 3 years’ experience in program management in a social service setting\nAt least two years’ experience working with domestic violence survivors\nExperience supervising multiple staff\nBilingual skills and/or bicultural experience preferred.\nEmployment is contingent upon passing a background investigation.\nThorough understanding and demonstrated record of commitment and sensitivity to intim ate partner violence, including comprehensive knowledge of the signs, cycles, nuances, types, and risk factors for abuse, victim resources, related policy developments, and domestic violence current news and events.\nAbility to work effectively, cooperatively, and respectfully with staff, volunteers, clients, and community members regardless of race, ethnicity, national origin, partner status, faith, age, socio-economic status, gender identification, and physical or mental ability.\nStrict adherence to organization’s confidentiality and privacy policies, and the ability to recognize sensitive issues and act accordingly.\nDemonstrated understanding of the challenges faced by domestic violence survivors experiencing homelessness and an understanding of a client-centered, trauma informed approach to working with them.\nDemonstrated understanding of the housing programs and resources available to survivors.\nDemonstrated understanding of the challenges faced by marginalized, unserved/underserved communities.\n\nPreferred\nWork in the domestic violence field in a direct services capacity\nBilingual in a language commonly spoken in our client population.\nPrior experience delivering HUD-funded housing services.\n\nPHYSICAL DEMANDS:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. While performing the duties of this job, the employee is occasionally required to remain in a stationary position; move, traverse; sit; operate, activate, use, prepare, and position; perform repetitive motion, data entry; ascend/descend, work atop, traverse; position self (to), move; communicate, detect, discern, convey, and express oneself, exchange information; understand and distinguish speech and/or other sounds. The employee must occasionally move, transport, position, put/remove, or install up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is exposed to the weather conditions prevalent at the time. The noise level in the work environment is usually moderate.\n\nEqual Employment Opportunity: As an equal opportunity employer, SAVE supports equal opportunity for employment and advancement free of race, color, religious creed, ancestry, national origin, age, sex (includes sexual harassment) pregnancy (childbirth or related medical conditions), marital status, sexual orientation (heterosexuality and bisexuality), medical condition (cancer and genetic characteristics), mental and physical disability (includes HIV and AIDS), political affiliation/opinion, Veteran’s status, or request for family leave. SAVE is committed to ensuring that the work environment of SAVE employees is free from discrimination, harassment, and retaliation.","company":"Save","rawCompany":"save","city":"Fremont","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-16T17:58:59.824Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"11-9111.00","title":"Medical and Health Services Managers","slug":"medical-and-health-services-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"624229","title":"Other Community Housing Services","slug":"other-community-housing-services"},{"code":"624221","title":"Temporary Shelters","slug":"temporary-shelters"},{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Safe House Program Manager","description":"The Safe House Program Manager is responsible for the day-to-day oversight and operations of SAVE’s safe house and ensuring the implementation of program services. The manager provides supervision of the safe house staff (including recruiting, hiring, and training), ensures compliance with contract requirements, and is responsible for maintaining a safe and trauma informed environment for the residents and staff.\n\nSUPERVISORY: Housing Case Managers (1); Program Assistants\n\nESSENTIAL DUTIES and RESPONSIBILITIES:\n\nTeam Management and Development:\nProvide regular, weekly supervision to safe house staff and develop individual performance objectives and conduct twice annual evaluations.\nSupervise program staff in client interactions and program service delivery including crisis situations.\nRecruit, hire, orient and train safe house staff.\nWork with safe house staff and with the Director of Programs to identify staff training/development needs.\nFacilitate weekly safe house team meetings.\nCoordinate safe house staff scheduling to ensure appropriate and necessary site coverage.\nCoordinate with HR to ensure staff compliance with agency policies, accurate time recording, benefits usage, etc.\nProgram Management and Development:\nWorks closely with Director of Programs and all safe house staff to ensure continued development and implementation of client-centered programs and practices at the shelter, ensuring that staff comply with identified best practices and agency philosophy.\nServe as a point of contact with partner agency service providers to enhance safe house services and programs. Work with Director of Programs to develop and maintain these relationships.\nDevelop, monitor, and revise (as necessary) program guidelines and procedures. Ensure that information about the safe house is disseminated to other SAVE programs.\nEnsure appropriate management of crisis situations.\nEnsure delivery of safe house services as required according to SAVE’s contracts.\nOversee service documentation, and data collection and assist with the completion of funder reports.\nWork closely with other managers as a member of the Leadership Team to develop and maintain a seamless continuity of services and practices across the agency.\nParticipate in off-site meetings as requested or required by the Director of Programs.\nWork with Director of Programs and the Finance Director to develop and manage the shelter program budget, including preparing and delivering presentations and reports, assembling data and participating in special events or projects.\nMeet with the Director of Programs for supervision regularly and as needed.\n\nOperations:\nMaintain the good repair of the safe house facility and premises, identifying facility needs and coordinating repairs and purchases.\nProvide after hours and weekend support for emergencies that may arise within the safe house or other direct service programs, responding on site as necessary. This duty is performed on a rotating basis (shared with other managers and staff), one week every 4-6 weeks and up to 12 weeks per year. (Subject to change due to staffing and Agency needs).\nManage periodic larger repair or construction projects.\nHas oversight of safety and security including alarm systems, food safety, and general hazard mitigation.\nEnsures the smooth operation of safe house systems such as the timely ordering and adequate supplies of food and other necessary supplies.\n\nGENERAL DUTIES: (shared by all direct service staff)\n\nRespond to crisis calls and walk-in clients in a caring, informative, and non-judgmental fashion.\nMaintain up-to-date files and records of all services provided.\nProvide client transportation.\nAttend all required meetings, including staff meetings, trainings, consultations, and retreats.\nAssist with training new staff members and volunteers.\nAssume responsibility for site security and safety as needed.\nProvide input into program planning and development.\nAssist with maintaining program operations and office functions as needed.\n\nQUALIFICATIONS\n\nRequired\nBachelor’s degree or equivalent experience in human services, social work, counseling, psychology, criminal justice, or related field\nAt least 3 years’ experience in program management in a social service setting\nAt least two years’ experience working with domestic violence survivors\nExperience supervising multiple staff\nBilingual skills and/or bicultural experience preferred.\nEmployment is contingent upon passing a background investigation.\nThorough understanding and demonstrated record of commitment and sensitivity to intim ate partner violence, including comprehensive knowledge of the signs, cycles, nuances, types, and risk factors for abuse, victim resources, related policy developments, and domestic violence current news and events.\nAbility to work effectively, cooperatively, and respectfully with staff, volunteers, clients, and community members regardless of race, ethnicity, national origin, partner status, faith, age, socio-economic status, gender identification, and physical or mental ability.\nStrict adherence to organization’s confidentiality and privacy policies, and the ability to recognize sensitive issues and act accordingly.\nDemonstrated understanding of the challenges faced by domestic violence survivors experiencing homelessness and an understanding of a client-centered, trauma informed approach to working with them.\nDemonstrated understanding of the housing programs and resources available to survivors.\nDemonstrated understanding of the challenges faced by marginalized, unserved/underserved communities.\n\nPreferred\nWork in the domestic violence field in a direct services capacity\nBilingual in a language commonly spoken in our client population.\nPrior experience delivering HUD-funded housing services.\n\nPHYSICAL DEMANDS:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. While performing the duties of this job, the employee is occasionally required to remain in a stationary position; move, traverse; sit; operate, activate, use, prepare, and position; perform repetitive motion, data entry; ascend/descend, work atop, traverse; position self (to), move; communicate, detect, discern, convey, and express oneself, exchange information; understand and distinguish speech and/or other sounds. The employee must occasionally move, transport, position, put/remove, or install up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is exposed to the weather conditions prevalent at the time. The noise level in the work environment is usually moderate.\n\nEqual Employment Opportunity: As an equal opportunity employer, SAVE supports equal opportunity for employment and advancement free of race, color, religious creed, ancestry, national origin, age, sex (includes sexual harassment) pregnancy (childbirth or related medical conditions), marital status, sexual orientation (heterosexuality and bisexuality), medical condition (cancer and genetic characteristics), mental and physical disability (includes HIV and AIDS), political affiliation/opinion, Veteran’s status, or request for family leave. SAVE is committed to ensuring that the work environment of SAVE employees is free from discrimination, harassment, and retaliation.","datePosted":"2026-07-16T17:58:59.824Z","dateModified":"2026-07-16T17:58:59.824Z","hiringOrganization":{"@type":"Organization","name":"Save","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Fremont","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4c3a56837dfd3abf68d62358"},"url":"https://jobsearcher.com/jobs/4c3a56837dfd3abf68d62358"}}