{"schemaVersion":"jobsearcher.job.v1","id":"4c38badfe73ae2eec0dc8f88","url":"https://jobsearcher.com/jobs/4c38badfe73ae2eec0dc8f88","canonicalUrl":"https://jobsearcher.com/jobs/4c38badfe73ae2eec0dc8f88","title":"Remote-First Support Engineering Manager","description":"Sardine is seeking a Support Engineering Manager to own and scale the technical support experience for our API-driven fraud and payments platform. You will lead a team of engineers delivering enterprise-grade support across time zones, while building processes and tooling for high velocity delivery.\r\nYou'll combine hands-on technical work with people leadership, shaping incident response, service quality, and customer outcomes in a startup-spirited, remote-first environment.#J-18808-Ljbffr","company":"Sardine","rawCompany":"sardine","city":"Berkeley","state":"CA","isRemote":true,"isActive":false,"createdAt":"2026-11-05T01:42:23.460Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"11-9041.00","title":"Architectural and Engineering Managers","slug":"architectural-and-engineering-managers"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote-First Support Engineering Manager","description":"Sardine is seeking a Support Engineering Manager to own and scale the technical support experience for our API-driven fraud and payments platform. You will lead a team of engineers delivering enterprise-grade support across time zones, while building processes and tooling for high velocity delivery.\r\nYou'll combine hands-on technical work with people leadership, shaping incident response, service quality, and customer outcomes in a startup-spirited, remote-first environment.#J-18808-Ljbffr","datePosted":"2026-11-05T01:42:23.460Z","dateModified":"2026-11-05T01:42:23.460Z","hiringOrganization":{"@type":"Organization","name":"Sardine","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Berkeley","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4c38badfe73ae2eec0dc8f88"},"url":"https://jobsearcher.com/jobs/4c38badfe73ae2eec0dc8f88"}}