{"schemaVersion":"jobsearcher.job.v1","id":"4c1b5e2aaf6e18d9b5a4beea","url":"https://jobsearcher.com/jobs/4c1b5e2aaf6e18d9b5a4beea","canonicalUrl":"https://jobsearcher.com/jobs/4c1b5e2aaf6e18d9b5a4beea","title":"IT Systems Administrator","description":"IT System AdministratorThe IT System Administrator provides day-to-day technical support across business applications, endpoints, hardware, and user access. This role combines hands-on troubleshooting with foundational systems administration, asset management, and service coordination to ensure a reliable and secure technology environment. The position also supports onboarding/offboarding activities, documentation, and specialized tools used by internal teams, including accident reconstruction and forensic systems.Candidates must be authorized to work in the United States without current or future visa sponsorship.This position will be fully onsite in our Houston, TX office for the first 6 months to support system integrations. After this initial period, the role will transition to a hybrid schedule with a mix of onsite and remote work.In This Role, You Will:Provide daily support for accident reconstruction and forensic software, hardware, and related systemsInstall, configure, maintain, and troubleshoot Windows-based applications, endpoints, peripherals, and specialized equipmentSupport user account provisioning, access control, software deployment, and updates in alignment with IT processesManage and document incidents and service requests through the ticketing system, ensuring timely resolution and accurate trackingPerform initial diagnosis of software, hardware, and connectivity issues; escalate complex problems as neededAssist senior IT staff with systems administration tasks and endpoint managementMaintain accurate IT asset records, including inventory, licensing, assignments, and lifecycle trackingCoordinate device deployment, shipping, receiving, replacement, and recovery for both office and remote usersCreate and maintain technical documentation, knowledge base articles, and troubleshooting guidesSupport onboarding and offboarding processes, including workstation setup and equipment handlingCollaborate with internal users, vendors, and IT team members to resolve issues and support business-critical systemsParticipate in routine maintenance, audits, and continuous process improvement initiativesPerform additional duties as assignedWhat You Bring:Associate Degree or higher required5+ years of experience in IT support, application support, or systems supportDemonstrated ability to support enterprise software and hardware in a professional environmentStrong troubleshooting skills, including experience with niche or vendor-specific technologiesExperience working within a centralized ticketing or IT service management systemWorking knowledge of IT Asset Management (ITAM) principles, including lifecycle and inventory trackingProficiency installing, configuring, updating, and supporting Windows-based applications and peripheralsAbility to create clear technical documentation and user-facing guidanceStrong customer service mindset with effective communication skills across technical and non-technical audiencesAbility to work independently while collaborating in a team environmentWillingness to handle occasional physical tasks such as packing, shipping, and receiving equipmentPreferred Qualifications:Experience supporting FARO hardware/software (e.g., 3D scanners, point cloud processing)Familiarity with vehicle data and diagnostic tools (e.g., PACCAR, Cummins, Bendix, Navistar, Detroit Diesel, CAT ET, Bosch CDR)Understanding of accident reconstruction workflows and data collection processesExperience supporting forensic, engineering, or other specialized technical user groupsExperience coordinating with third-party vendors for support and licensingExposure to scripting, automation, or workflow optimizationRelevant IT certifications (e.g., CompTIA A+, Microsoft)Who We Are:YA Group is an international professional services organization providing forensic consulting, engineering, risk mitigation, and related services. Founded over 25 years ago as a property damage consulting firm, YA has expanded through organic growth and strategic acquisitions. Today, YA has over 800 professionals dedicated to excellence, partnership, and driving innovation.The Accident Reconstruction & Biomechanics team applies scientific investigation, engineering principles, and advanced technology to determine how collisions occur and why. Our experts are experienced in litigation support and qualified to provide courtroom testimonyWhat We Offer:Employee-focused cultureStrong commitment to work-life balanceRemote workFlexible vacation & Paid holidaysPaid family care/sick leaveParental leaveMedical, Dental, Vision + more401k w/matchCareer growthCompetitive salariesFraudulent Recruitment Alert:Please be vigilant against fraudulent recruitment attempts. YA will never ask for personal financial information (such as bank account numbers or identification numbers) via social media or chat-based apps. We also will not request money for the purchase of business equipment or conduct interviews solely via text message.All official email communications regarding your application will come from notify@dayforce.com or directly from a member of our talent team using an @yagroup.com domain name.If you suspect any fraudulent activity, please contact us directly at careers@yagroup.com.","company":"Ya Group Yagroupcomhttpswwwyagroupcom","rawCompany":"ya group yagroupcomhttpswwwyagroupcom","city":"Houston","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-06-26T03:31:07.216Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Systems Administrator","description":"IT System AdministratorThe IT System Administrator provides day-to-day technical support across business applications, endpoints, hardware, and user access. This role combines hands-on troubleshooting with foundational systems administration, asset management, and service coordination to ensure a reliable and secure technology environment. The position also supports onboarding/offboarding activities, documentation, and specialized tools used by internal teams, including accident reconstruction and forensic systems.Candidates must be authorized to work in the United States without current or future visa sponsorship.This position will be fully onsite in our Houston, TX office for the first 6 months to support system integrations. After this initial period, the role will transition to a hybrid schedule with a mix of onsite and remote work.In This Role, You Will:Provide daily support for accident reconstruction and forensic software, hardware, and related systemsInstall, configure, maintain, and troubleshoot Windows-based applications, endpoints, peripherals, and specialized equipmentSupport user account provisioning, access control, software deployment, and updates in alignment with IT processesManage and document incidents and service requests through the ticketing system, ensuring timely resolution and accurate trackingPerform initial diagnosis of software, hardware, and connectivity issues; escalate complex problems as neededAssist senior IT staff with systems administration tasks and endpoint managementMaintain accurate IT asset records, including inventory, licensing, assignments, and lifecycle trackingCoordinate device deployment, shipping, receiving, replacement, and recovery for both office and remote usersCreate and maintain technical documentation, knowledge base articles, and troubleshooting guidesSupport onboarding and offboarding processes, including workstation setup and equipment handlingCollaborate with internal users, vendors, and IT team members to resolve issues and support business-critical systemsParticipate in routine maintenance, audits, and continuous process improvement initiativesPerform additional duties as assignedWhat You Bring:Associate Degree or higher required5+ years of experience in IT support, application support, or systems supportDemonstrated ability to support enterprise software and hardware in a professional environmentStrong troubleshooting skills, including experience with niche or vendor-specific technologiesExperience working within a centralized ticketing or IT service management systemWorking knowledge of IT Asset Management (ITAM) principles, including lifecycle and inventory trackingProficiency installing, configuring, updating, and supporting Windows-based applications and peripheralsAbility to create clear technical documentation and user-facing guidanceStrong customer service mindset with effective communication skills across technical and non-technical audiencesAbility to work independently while collaborating in a team environmentWillingness to handle occasional physical tasks such as packing, shipping, and receiving equipmentPreferred Qualifications:Experience supporting FARO hardware/software (e.g., 3D scanners, point cloud processing)Familiarity with vehicle data and diagnostic tools (e.g., PACCAR, Cummins, Bendix, Navistar, Detroit Diesel, CAT ET, Bosch CDR)Understanding of accident reconstruction workflows and data collection processesExperience supporting forensic, engineering, or other specialized technical user groupsExperience coordinating with third-party vendors for support and licensingExposure to scripting, automation, or workflow optimizationRelevant IT certifications (e.g., CompTIA A+, Microsoft)Who We Are:YA Group is an international professional services organization providing forensic consulting, engineering, risk mitigation, and related services. Founded over 25 years ago as a property damage consulting firm, YA has expanded through organic growth and strategic acquisitions. Today, YA has over 800 professionals dedicated to excellence, partnership, and driving innovation.The Accident Reconstruction & Biomechanics team applies scientific investigation, engineering principles, and advanced technology to determine how collisions occur and why. Our experts are experienced in litigation support and qualified to provide courtroom testimonyWhat We Offer:Employee-focused cultureStrong commitment to work-life balanceRemote workFlexible vacation & Paid holidaysPaid family care/sick leaveParental leaveMedical, Dental, Vision + more401k w/matchCareer growthCompetitive salariesFraudulent Recruitment Alert:Please be vigilant against fraudulent recruitment attempts. YA will never ask for personal financial information (such as bank account numbers or identification numbers) via social media or chat-based apps. We also will not request money for the purchase of business equipment or conduct interviews solely via text message.All official email communications regarding your application will come from notify@dayforce.com or directly from a member of our talent team using an @yagroup.com domain name.If you suspect any fraudulent activity, please contact us directly at careers@yagroup.com.","datePosted":"2026-06-26T03:31:07.216Z","dateModified":"2026-06-26T03:31:07.216Z","hiringOrganization":{"@type":"Organization","name":"Ya Group Yagroupcomhttpswwwyagroupcom","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Houston","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4c1b5e2aaf6e18d9b5a4beea"},"url":"https://jobsearcher.com/jobs/4c1b5e2aaf6e18d9b5a4beea"}}