{"schemaVersion":"jobsearcher.job.v1","id":"4c1ac7e14e9e39078024111f","url":"https://jobsearcher.com/jobs/4c1ac7e14e9e39078024111f","canonicalUrl":"https://jobsearcher.com/jobs/4c1ac7e14e9e39078024111f","title":"Client Project Manager 1","description":"Shift:\n\nMonday through Friday, 8:00 AM - 5:00 PM\n\nAre you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.\n\nClient Project Manager\n\nCompensation:\n\nHours:\n\nMonday through Friday, 8:00 AM - 5:00 PM\n\nThe salary for this position reflects a variety of factors. Compensation will be determined based on the candidate’s geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer.\n\nMake an Impact. Build a Career.\n\nAt Pace®, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we’ve continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone.\n\nThat's why we need you - your curiosity, your talents, and your drive - to help us advance this important work, and your career.\n\nWe’re seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you’re looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace® could be the perfect place for you.\n\nFind Your Place at Pace®\n\nJoin us as a Client Project Manager, where you’ll be responsible for end-to-end project ownership—ensuring environmental samples are collected, analyzed, documented, and reported in full conformance with client requirements. This role supports projects representing up to $2M in revenue, depending on experience, client assignments, and business needs, while delivering exceptional technical and customer-centric service.\n\nWhat You’ll Do\n\nOnboard new clients by providing comprehensive training on products and services and accurately setting up client data and profiles in LIMS\nBuild and maintain strong, long-term client relationships; serve as the primary point of contact for client inquiries, concerns, and escalations\nConduct regular client check-ins to ensure satisfaction and proactively address needs\nMonitor sample progress throughout the lab to ensure project timelines are on track\nCoordinate with laboratory departments to ensure timely project execution and resolution of issues\nProvide ongoing education and training to clients to maximize product and service utilization\nMonitor client health, identify potential churn risks, and develop retention and renewal strategies in partnership with sales and operations\nIdentify upselling and cross-sell opportunities and communicate findings to sales and operations teams – should this be a part of the bullet two above?\nLead project planning and timing with lab operations, sales, and clients; ensure accurate setup in LIMS, correct pricing, and clear communication\nIdentify, track, and resolve project issues promptly\n Ensure project deliverables meet quality standards and client requirements; incorporate feedback to drive continuous improvement\nManage end-to-end project communication and coordination, including status reporting, cross-functional collaboration, and project closeout activities (deliverables, client satisfaction, invoicing)\nContribute to departmental efficiency through suggestions and active participation as a team member\nPromote Pace’s mission through professional, courteous, and cooperative interactions with customers and staff\n\nWhat You’ll Bring\n\nBachelor’s degree in business administration, chemistry, biology, or a related field, or an equivalent combination of education, training, and experience\nTwo (2) years of customer service or client-facing experience\nStrong organizational and time management skills, with the ability to manage multiple projects and priorities\nExcellent communication skills, with the ability to effectively engage clients and internal stakeholders\nProven ability to build and maintain strong client relationships\nProblem-solving mindset with the ability to identify issues and drive solutions\nHigh attention to detail with a focus on accuracy and quality\n\nFind Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.\n\nBenefits\nWhen you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.\n\nEqual Opportunity Employer\n\nPace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.","company":"Pace Analytical Services","rawCompany":"pace analytical services","city":"Dickson","state":"TN","isRemote":false,"isActive":false,"createdAt":"2026-08-25T12:08:13.907Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-9121.00","title":"Natural Sciences Managers","slug":"natural-sciences-managers"},{"code":"19-4042.00","title":"Environmental Science and Protection Technicians, Including Health","slug":"environmental-science-and-protection-technicians-including-health"}],"industries":[{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"},{"code":"541620","title":"Environmental Consulting Services","slug":"environmental-consulting-services"},{"code":"541380","title":"Testing Laboratories and Services","slug":"testing-laboratories-and-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Project Manager 1","description":"Shift:\n\nMonday through Friday, 8:00 AM - 5:00 PM\n\nAre you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.\n\nClient Project Manager\n\nCompensation:\n\nHours:\n\nMonday through Friday, 8:00 AM - 5:00 PM\n\nThe salary for this position reflects a variety of factors. Compensation will be determined based on the candidate’s geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer.\n\nMake an Impact. Build a Career.\n\nAt Pace®, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we’ve continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone.\n\nThat's why we need you - your curiosity, your talents, and your drive - to help us advance this important work, and your career.\n\nWe’re seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you’re looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace® could be the perfect place for you.\n\nFind Your Place at Pace®\n\nJoin us as a Client Project Manager, where you’ll be responsible for end-to-end project ownership—ensuring environmental samples are collected, analyzed, documented, and reported in full conformance with client requirements. This role supports projects representing up to $2M in revenue, depending on experience, client assignments, and business needs, while delivering exceptional technical and customer-centric service.\n\nWhat You’ll Do\n\nOnboard new clients by providing comprehensive training on products and services and accurately setting up client data and profiles in LIMS\nBuild and maintain strong, long-term client relationships; serve as the primary point of contact for client inquiries, concerns, and escalations\nConduct regular client check-ins to ensure satisfaction and proactively address needs\nMonitor sample progress throughout the lab to ensure project timelines are on track\nCoordinate with laboratory departments to ensure timely project execution and resolution of issues\nProvide ongoing education and training to clients to maximize product and service utilization\nMonitor client health, identify potential churn risks, and develop retention and renewal strategies in partnership with sales and operations\nIdentify upselling and cross-sell opportunities and communicate findings to sales and operations teams – should this be a part of the bullet two above?\nLead project planning and timing with lab operations, sales, and clients; ensure accurate setup in LIMS, correct pricing, and clear communication\nIdentify, track, and resolve project issues promptly\n Ensure project deliverables meet quality standards and client requirements; incorporate feedback to drive continuous improvement\nManage end-to-end project communication and coordination, including status reporting, cross-functional collaboration, and project closeout activities (deliverables, client satisfaction, invoicing)\nContribute to departmental efficiency through suggestions and active participation as a team member\nPromote Pace’s mission through professional, courteous, and cooperative interactions with customers and staff\n\nWhat You’ll Bring\n\nBachelor’s degree in business administration, chemistry, biology, or a related field, or an equivalent combination of education, training, and experience\nTwo (2) years of customer service or client-facing experience\nStrong organizational and time management skills, with the ability to manage multiple projects and priorities\nExcellent communication skills, with the ability to effectively engage clients and internal stakeholders\nProven ability to build and maintain strong client relationships\nProblem-solving mindset with the ability to identify issues and drive solutions\nHigh attention to detail with a focus on accuracy and quality\n\nFind Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.\n\nBenefits\nWhen you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.\n\nEqual Opportunity Employer\n\nPace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.","datePosted":"2026-08-25T12:08:13.907Z","dateModified":"2026-08-25T12:08:13.907Z","hiringOrganization":{"@type":"Organization","name":"Pace Analytical Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dickson","addressRegion":"TN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4c1ac7e14e9e39078024111f"},"url":"https://jobsearcher.com/jobs/4c1ac7e14e9e39078024111f"}}