{"schemaVersion":"jobsearcher.job.v1","id":"4b81857a7eca0a097307c853","url":"https://jobsearcher.com/jobs/4b81857a7eca0a097307c853","canonicalUrl":"https://jobsearcher.com/jobs/4b81857a7eca0a097307c853","title":"Sales Development Representative","description":"Who We Are\r\nScratch Financial (\"Scratch\") is a late stage venture-backed financial technology business based in Pasadena, California. At Scratch, everything starts and ends with our mission: being the payment partner of choice for veterinary practices and helping pet parents access the care their animals need without financial barriers. Driven by our award-winning technology, Scratch has become the fastest growing financing provider in veterinary care, with a partner network of 15,000+ practices across the U.S. and Canada.\r\nScratch has 2 main products\r\nScratch Pay : Point-of-sale lending, including a BNPL offering and longer-term payment plans\r\nScratch Checkout : Payment processing integrated with the veterinary practice management software\r\nWe are a company built on the foundation of transforming the way pet healthcare payments are done, and we are looking for innovators who share our commitment to shaping the future of veterinary care financing. If putting compassion first, helping tell the story of groundbreaking products and continuously learning & refining to achieve exceptional outcomes sounds like you, then we encourage you to apply.\r\nPosition Overview\r\nBeing a Sales Development Representative (SDR) at Scratch is both challenging and rewarding. This is an opportunity for those who want to be part of something bigger than themselves; improving the lives of pets and the people who care for them. We fulfill our vision with industry-leading payment solutions like Scratch Checkout, which streamlines payments and offers financing options directly at the practice.\r\nSDRs at Scratch play a critical role in connecting with veterinary hospitals, educating them on how Scratch Checkout can simplify payment processing, increase client satisfaction, and improve cash flow for their practices. This role requires resilience, empathy, and a solutions-oriented mindset. You can expect to make cold calls, respond to inbound interest, and build relationships with busy veterinary professionals facing challenges in delivering care while managing business operations.\r\nOur team is collaborative, supportive, and driven by a shared belief that technology can make veterinary care more accessible. Joining Scratch means working alongside smart, passionate teammates who care deeply about animals, their owners, and the professionals who treat them.\r\nWhat You'll Do\r\nPromote Scratch Checkout to veterinary hospitals, clinics, and practice groups via phone, email, and social outreach.\r\nMaster the value proposition and benefits of Scratch's payment platform and financing options.\r\nGenerate and qualify leads through cold-calling, targeted email campaigns, and account research.\r\nBook meetings and product demos for Account Executives with qualified prospects.\r\nMaintain accurate records of outreach activities and customer information in HubSpot for transparency and pipeline management.\r\nStay informed on veterinary industry trends, payment technology developments, and competitor offerings.\r\nDrive results through a positive, proactive, and no-excuses attitude on every call and meeting.\r\nConsistently meet or exceed pipeline creation and meeting-setting metrics.\r\nWhat We're Looking For\r\nPrevious sales experience, ideally within the FinTech industry.\r\nStrong ability to understand and communicate technology solutions clearly to non-technical audiences.\r\nPrevious success in meeting or exceeding quotas as a Sales Development Representative, Inside Sales Representative, Account Executive, or similar role.\r\nExperience using modern sales tools including HubSpot, Gong, and Google Workspace.\r\nExcellent communication, relationship-building, and negotiation skills.\r\nEntrepreneurial, self-starter mindset with outstanding time management skills.\r\nBachelor's degree in Business, Marketing, or related field preferred.\r\nFor those local to Pasadena, CA - a hybrid model of 3 days in office will be expected.\r\nPreferred Qualifications\r\n1+ year of inbound/outbound sales experience.\r\nBackground in veterinary, pet healthcare, or healthcare technology sales is a plus.\r\nPrior experience working in a fast-paced startup environment or high growth company.\r\nThe Team\r\nOur sales team works collaboratively with veterinary practices to improve care accessibility and streamline payment workflows. We educate, inspire, and empower teams to provide care without the constraints of upfront payment concerns.\r\nAt Scratch, you'll receive access to robust sales enablement tools, industry insights, and collaborative mentorship. Every team member is invested in your success, ensuring you have the support and resources needed to excel. You will thrive here if you are motivated by a solutions-focused sales environment and find fulfillment in helping veterinary teams deliver compassionate care through smarter payment options.\r\nWhy You'll Love Working Here\r\nCompetitive base salary ranging from $60,000 - $70,000 and OTE of $80,000 - $100,000\r\nScratch is a remote-first company, giving ultimate flexibility to today's nomadic work style. For those who prefer a hybrid model, we do have an office space in Pasadena available for use (which is stocked with snacks & various beverages). We offer unlimited PTO, covered healthcare, 401k match, cell plan reimbursement, and monthly recognition opportunities. We also provide learning platforms and resources for all to keep growing. Not only that, but we have an equity retention policy to ensure you grow as the company grows financially, as well. And if your family is growing, we offer generous parental leave, too!\r\nHow to Apply\r\nReady to join our team? To apply, please visit our Scratch Careers Page. Be sure to:\r\nSubmit your resume.\r\nAnswer the custom questions provided.\r\nFeel free to add any additional information or documents you believe are relevant to your application.\r\nWe look forward to reviewing your application!\r\n*Our team will ONLY contact you from the domains @scratchpay.com or @ats.rippling.com\r\nOur Commitment\r\nWe're innovators who care deeply about the lives of pets, their owners, and veterinary professionals. We believe diversity strengthens our team and drives better solutions.\r\nScratch is committed to diversity in its workforce and is proud to be an equal opportunity employer. Scratch considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.\r\nJ-18808-Ljbffr","company":"Scratchpay","rawCompany":"scratchpay","city":"Pasadena","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-09T15:52:13.527Z","occupations":[{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"}],"industries":[{"code":"522390","title":"Other Activities Related to Credit Intermediation","slug":"other-activities-related-to-credit-intermediation"},{"code":"541940","title":"Veterinary Services","slug":"veterinary-services"},{"code":"522220","title":"Sales Financing","slug":"sales-financing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sales Development Representative","description":"Who We Are\r\nScratch Financial (\"Scratch\") is a late stage venture-backed financial technology business based in Pasadena, California. At Scratch, everything starts and ends with our mission: being the payment partner of choice for veterinary practices and helping pet parents access the care their animals need without financial barriers. Driven by our award-winning technology, Scratch has become the fastest growing financing provider in veterinary care, with a partner network of 15,000+ practices across the U.S. and Canada.\r\nScratch has 2 main products\r\nScratch Pay : Point-of-sale lending, including a BNPL offering and longer-term payment plans\r\nScratch Checkout : Payment processing integrated with the veterinary practice management software\r\nWe are a company built on the foundation of transforming the way pet healthcare payments are done, and we are looking for innovators who share our commitment to shaping the future of veterinary care financing. If putting compassion first, helping tell the story of groundbreaking products and continuously learning & refining to achieve exceptional outcomes sounds like you, then we encourage you to apply.\r\nPosition Overview\r\nBeing a Sales Development Representative (SDR) at Scratch is both challenging and rewarding. This is an opportunity for those who want to be part of something bigger than themselves; improving the lives of pets and the people who care for them. We fulfill our vision with industry-leading payment solutions like Scratch Checkout, which streamlines payments and offers financing options directly at the practice.\r\nSDRs at Scratch play a critical role in connecting with veterinary hospitals, educating them on how Scratch Checkout can simplify payment processing, increase client satisfaction, and improve cash flow for their practices. This role requires resilience, empathy, and a solutions-oriented mindset. You can expect to make cold calls, respond to inbound interest, and build relationships with busy veterinary professionals facing challenges in delivering care while managing business operations.\r\nOur team is collaborative, supportive, and driven by a shared belief that technology can make veterinary care more accessible. Joining Scratch means working alongside smart, passionate teammates who care deeply about animals, their owners, and the professionals who treat them.\r\nWhat You'll Do\r\nPromote Scratch Checkout to veterinary hospitals, clinics, and practice groups via phone, email, and social outreach.\r\nMaster the value proposition and benefits of Scratch's payment platform and financing options.\r\nGenerate and qualify leads through cold-calling, targeted email campaigns, and account research.\r\nBook meetings and product demos for Account Executives with qualified prospects.\r\nMaintain accurate records of outreach activities and customer information in HubSpot for transparency and pipeline management.\r\nStay informed on veterinary industry trends, payment technology developments, and competitor offerings.\r\nDrive results through a positive, proactive, and no-excuses attitude on every call and meeting.\r\nConsistently meet or exceed pipeline creation and meeting-setting metrics.\r\nWhat We're Looking For\r\nPrevious sales experience, ideally within the FinTech industry.\r\nStrong ability to understand and communicate technology solutions clearly to non-technical audiences.\r\nPrevious success in meeting or exceeding quotas as a Sales Development Representative, Inside Sales Representative, Account Executive, or similar role.\r\nExperience using modern sales tools including HubSpot, Gong, and Google Workspace.\r\nExcellent communication, relationship-building, and negotiation skills.\r\nEntrepreneurial, self-starter mindset with outstanding time management skills.\r\nBachelor's degree in Business, Marketing, or related field preferred.\r\nFor those local to Pasadena, CA - a hybrid model of 3 days in office will be expected.\r\nPreferred Qualifications\r\n1+ year of inbound/outbound sales experience.\r\nBackground in veterinary, pet healthcare, or healthcare technology sales is a plus.\r\nPrior experience working in a fast-paced startup environment or high growth company.\r\nThe Team\r\nOur sales team works collaboratively with veterinary practices to improve care accessibility and streamline payment workflows. We educate, inspire, and empower teams to provide care without the constraints of upfront payment concerns.\r\nAt Scratch, you'll receive access to robust sales enablement tools, industry insights, and collaborative mentorship. Every team member is invested in your success, ensuring you have the support and resources needed to excel. You will thrive here if you are motivated by a solutions-focused sales environment and find fulfillment in helping veterinary teams deliver compassionate care through smarter payment options.\r\nWhy You'll Love Working Here\r\nCompetitive base salary ranging from $60,000 - $70,000 and OTE of $80,000 - $100,000\r\nScratch is a remote-first company, giving ultimate flexibility to today's nomadic work style. For those who prefer a hybrid model, we do have an office space in Pasadena available for use (which is stocked with snacks & various beverages). We offer unlimited PTO, covered healthcare, 401k match, cell plan reimbursement, and monthly recognition opportunities. We also provide learning platforms and resources for all to keep growing. Not only that, but we have an equity retention policy to ensure you grow as the company grows financially, as well. And if your family is growing, we offer generous parental leave, too!\r\nHow to Apply\r\nReady to join our team? To apply, please visit our Scratch Careers Page. Be sure to:\r\nSubmit your resume.\r\nAnswer the custom questions provided.\r\nFeel free to add any additional information or documents you believe are relevant to your application.\r\nWe look forward to reviewing your application!\r\n*Our team will ONLY contact you from the domains @scratchpay.com or @ats.rippling.com\r\nOur Commitment\r\nWe're innovators who care deeply about the lives of pets, their owners, and veterinary professionals. We believe diversity strengthens our team and drives better solutions.\r\nScratch is committed to diversity in its workforce and is proud to be an equal opportunity employer. Scratch considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.\r\nJ-18808-Ljbffr","datePosted":"2026-04-09T15:52:13.527Z","dateModified":"2026-04-09T15:52:13.527Z","hiringOrganization":{"@type":"Organization","name":"Scratchpay","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pasadena","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4b81857a7eca0a097307c853"},"url":"https://jobsearcher.com/jobs/4b81857a7eca0a097307c853"}}