{"schemaVersion":"jobsearcher.job.v1","id":"4b2f4377910f669910f61bcd","url":"https://jobsearcher.com/jobs/4b2f4377910f669910f61bcd","canonicalUrl":"https://jobsearcher.com/jobs/4b2f4377910f669910f61bcd","title":"Client Services Representative","description":"SUMMARY STATEMENT\r\nAs a Client Service Representative, you will provide effective communication and problem solving to client inquiries in a positive manner and promptly respond to client requests and elevate to qualified staff if unable to reach resolution. You will also be responsible for maintaining client database information and performing data entry procedures as required with impeccable attention to detail and remarkable accuracy.\r\nOur ideal candidate would be client satisfaction focused and a strong willingness to learn. This position is 100% in office at our Marshfield, WI location. This is a full-time position with 32-40 hours per week.\r\nResponsibilities\r\nProvide laboratory reception service\r\nPromptly answer phone calls in a friendly manner.\r\nAssist walk-in clients by receiving samples and/or providing requested supplies.\r\nRespond to client questions, comments and concerns:\r\nCommunicate relevant client information to management and sales staff as needed.\r\nProvide support to website services.\r\nEstablish new accounts and maintain client database in LIMS and financial software.\r\nPerform data entry procedures as required ensuring accuracy and timeliness\r\nProvide entry of sample information into LIMS software.\r\nPerform corrections of data entry errors in LIMS software.\r\nBe responsible for mailing and shipping functions\r\nPrepare reports of analysis to be mailed. Transport to post office for delivery.\r\nPrepare supplies to be shipped. Arrange for delivery with the most cost-effective supplier while meeting expected arrival times.\r\nBack up to the office manager.\r\nPromote and adhere to safety in the workplace.\r\nPosition Requirements\r\nHigh School diploma or GED preferred.\r\nAbility to prioritize and multi-task in a fast-paced environment.\r\nProven organizational and time management skills.\r\nDetail orientated nature.\r\nExcellent verbal and written communication skills.\r\nStrong interpersonal and customer service skills.\r\nStrong computer skills.\r\nAbility to lift 50 lbs.\r\nScheduling flexibility and ability to work overtime as needed based on workflow and deadlines.\r\nJ-18808-Ljbffr","company":"Agsource","rawCompany":"agsource","city":"Marshfield","state":"WI","isRemote":false,"isActive":false,"createdAt":"2026-07-04T03:00:58.831Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"}],"industries":[{"code":"541380","title":"Testing Laboratories and Services","slug":"testing-laboratories-and-services"},{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Services Representative","description":"SUMMARY STATEMENT\r\nAs a Client Service Representative, you will provide effective communication and problem solving to client inquiries in a positive manner and promptly respond to client requests and elevate to qualified staff if unable to reach resolution. You will also be responsible for maintaining client database information and performing data entry procedures as required with impeccable attention to detail and remarkable accuracy.\r\nOur ideal candidate would be client satisfaction focused and a strong willingness to learn. This position is 100% in office at our Marshfield, WI location. This is a full-time position with 32-40 hours per week.\r\nResponsibilities\r\nProvide laboratory reception service\r\nPromptly answer phone calls in a friendly manner.\r\nAssist walk-in clients by receiving samples and/or providing requested supplies.\r\nRespond to client questions, comments and concerns:\r\nCommunicate relevant client information to management and sales staff as needed.\r\nProvide support to website services.\r\nEstablish new accounts and maintain client database in LIMS and financial software.\r\nPerform data entry procedures as required ensuring accuracy and timeliness\r\nProvide entry of sample information into LIMS software.\r\nPerform corrections of data entry errors in LIMS software.\r\nBe responsible for mailing and shipping functions\r\nPrepare reports of analysis to be mailed. Transport to post office for delivery.\r\nPrepare supplies to be shipped. Arrange for delivery with the most cost-effective supplier while meeting expected arrival times.\r\nBack up to the office manager.\r\nPromote and adhere to safety in the workplace.\r\nPosition Requirements\r\nHigh School diploma or GED preferred.\r\nAbility to prioritize and multi-task in a fast-paced environment.\r\nProven organizational and time management skills.\r\nDetail orientated nature.\r\nExcellent verbal and written communication skills.\r\nStrong interpersonal and customer service skills.\r\nStrong computer skills.\r\nAbility to lift 50 lbs.\r\nScheduling flexibility and ability to work overtime as needed based on workflow and deadlines.\r\nJ-18808-Ljbffr","datePosted":"2026-07-04T03:00:58.831Z","dateModified":"2026-07-04T03:00:58.831Z","hiringOrganization":{"@type":"Organization","name":"Agsource","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Marshfield","addressRegion":"WI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4b2f4377910f669910f61bcd"},"url":"https://jobsearcher.com/jobs/4b2f4377910f669910f61bcd"}}