Primary Care Patient Services Check Out

Job DetailsDescriptionWhat We Offer: Starting wage of $13 - 15 per hour based on previous experience 6.5 paid holidays per year Approximately 10 days of PTO within first year Employee Referral Program Full slate of benefits to include health, dental, vision, and 401k Growth and wage increase through company-paid certification programPOSITION SUMMARY: The primary focus of Patient Services Check Out staff is to provide exceptional patient care and promote practice success throughout each function of the position, ensuring all patient and exam information is correct for posting, verifying and maintaining accurate reporting, and delivering positive patient communication.ESSENTIAL RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Uphold the MWEC standards through exceptional customer serviceGreet patients in a friendly, professional mannerEfficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHRPerform end of day tasks, including balancing cash drawer, processing daily deposits, verifying/correcting data from identified reports, and submitting End-of-Day packet to manager for verificationMonitor patient flow throughout the office, properly communicating delaysRespond to patient inquiries about billing, procedures, policies and available servicesEvaluate and support implementation of new technology and equipmentProvide a safe and clean office environmentMaintain compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA)Monitor MWEC processes to ensure compliance with the organization’s policies and with the guidelines set by relevant regulatory agenciesDemonstrate a commitment to Standards of Care and Vision for Life principlesPerform other duties and assume various responsibilities as determined by the office manager and doctor(s)SUPPLEMENTARY RESPONSIBILITIES: Depending upon the patient volume and/or patient flow, you may be required to perform the following tasks.Collect patient medical history and enter data into EHRRespond to patient inquiries regarding medical procedures and medication regimensEducation And/Or ExperienceHigh school graduate, or equivalentAbove average knowledge in health science, math, and Microsoft Office (Word, Excel)Previous medical office experience and knowledge in medical coding/billing is preferred