{"schemaVersion":"jobsearcher.job.v1","id":"4a47c96fc9735fdb984f1c79","url":"https://jobsearcher.com/jobs/4a47c96fc9735fdb984f1c79","canonicalUrl":"https://jobsearcher.com/jobs/4a47c96fc9735fdb984f1c79","title":"Technical Customer Support Specialist","description":"* *Location:* Eagan, MN — Hybrid\n* *Pay:* Up to $22/hr - $26/h\n* *Schedule:* Typically 8 AM–4 PM; shifts may vary between 6 AM–8 PM and occasional weekends\n* *Duration:* 6–12 Month Contract-to-Hire\n* *Openings:* 12 people needed total\n* *Training:* First 30 days onsite, then hybrid\n* *Potential for Permanent Hire:* Yes\n* *Citizenship: *US, GC\n\n*\n\nWhat You’ll Do\n\nWork as a *Technical Service Call Center* and help customers troubleshoot equipment and service needs over the phone.\n\n* Provide *frontline technical support* to customers\n* Troubleshoot basic *mechanical/electrical equipment issues*\n* Help with *equipment installation, setup, programming, and calibration*\n* Coordinate *service appointments and scheduling changes*\n* Assist customers with *parts and equipment questions*\n* Learn to support pumps, filters, dispensing equipment, dishmachines, and other Ecolab systems\n\nWhat We're Looking For\n\n* *Have experience* in technical support, technical customer service, or a mechanical/electrical trade\n* *Customer service experience*\n* Comfortable *troubleshooting technical problems*\n* Experience with *Microsoft 365 (MS365)*\n* *Associate's or Bachelor's degree*\n* Comfortable communicating with customers and internal teams by phone\n\nGood Backgrounds for This Role\n\nYou may be a fit if you've worked in *technical support, equipment support, field service, mechanical/electrical service, customer technical support, maintenance, or a technical call center.*\n\nPay: $18.00 - $22.00 per hour\n\nExpected hours: 40.0 per week\n\nWork Location: In person","company":"Revolution Technologies","rawCompany":"revolution technologies","city":"Eagan","state":"MN","isRemote":false,"isActive":false,"createdAt":"2026-09-04T08:24:16.139Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"17-3023.00","title":"Electrical and Electronic Engineering Technologists and Technicians","slug":"electrical-and-electronic-engineering-technologists-and-technicians"}],"industries":[{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Customer Support Specialist","description":"* *Location:* Eagan, MN — Hybrid\n* *Pay:* Up to $22/hr - $26/h\n* *Schedule:* Typically 8 AM–4 PM; shifts may vary between 6 AM–8 PM and occasional weekends\n* *Duration:* 6–12 Month Contract-to-Hire\n* *Openings:* 12 people needed total\n* *Training:* First 30 days onsite, then hybrid\n* *Potential for Permanent Hire:* Yes\n* *Citizenship: *US, GC\n\n*\n\nWhat You’ll Do\n\nWork as a *Technical Service Call Center* and help customers troubleshoot equipment and service needs over the phone.\n\n* Provide *frontline technical support* to customers\n* Troubleshoot basic *mechanical/electrical equipment issues*\n* Help with *equipment installation, setup, programming, and calibration*\n* Coordinate *service appointments and scheduling changes*\n* Assist customers with *parts and equipment questions*\n* Learn to support pumps, filters, dispensing equipment, dishmachines, and other Ecolab systems\n\nWhat We're Looking For\n\n* *Have experience* in technical support, technical customer service, or a mechanical/electrical trade\n* *Customer service experience*\n* Comfortable *troubleshooting technical problems*\n* Experience with *Microsoft 365 (MS365)*\n* *Associate's or Bachelor's degree*\n* Comfortable communicating with customers and internal teams by phone\n\nGood Backgrounds for This Role\n\nYou may be a fit if you've worked in *technical support, equipment support, field service, mechanical/electrical service, customer technical support, maintenance, or a technical call center.*\n\nPay: $18.00 - $22.00 per hour\n\nExpected hours: 40.0 per week\n\nWork Location: In person","datePosted":"2026-09-04T08:24:16.139Z","dateModified":"2026-09-04T08:24:16.139Z","hiringOrganization":{"@type":"Organization","name":"Revolution Technologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Eagan","addressRegion":"MN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4a47c96fc9735fdb984f1c79"},"url":"https://jobsearcher.com/jobs/4a47c96fc9735fdb984f1c79"}}