Branch Service and Marketing Technology Specialist

Join Our Team at Howard Hanna Allen Tate Real Estate!Position: Branch Services and Marketing Technology SpecialistLocation: Cashiers Job Type: Full-Time/Salary non-exemptAre you organized, tech-savvy, and passionate about helping others succeed? Howard Hanna Allen Tate Real Estate is seeking a Branch Services and Marketing Technology Specialist to join our Cashiers office! Essential Job FunctionsAgent and Branch Support:Process paperwork for agent onboarding, departures, and transfersAssist agents with their paperwork review and completion when onboardingManage all affiliation paperworkConnect agents with various systems and support teams, including MTS, Mortgage LOs, and Insurance agents.Manage branch supplies, equipment, and workspacesMaintain office calendars and manage floor duty schedulesAssist with outgoing/incoming mail and phone call transfersOversee office purchasing, including office supplies, copier toner, yard signs/sign riders, and directional signs. Coordinate branch logistics, including building maintenance and equipment.Handle shredding services, tech support tickets, and office equipment troubleshooting- assisting the IT department as needed. Ensure proper functioning of the office TV and bulletin boardsAssist agents with transaction support, including earnest money and commission check depositsProvide troubleshooting support for agent tech needs (copiers, computers, phones)Manage lockbox check-in/check-out and troubleshoot ordering issuesProcess earnest money and commission check depositsCompany Leadership SupportAssist in recruiting packages, managing branch social media posts, and organizing eventsCoordinate property tours, anniversaries, and monthly recognitionsMaintain branch calendars and facilitate agent enrollment paperworkOrganize and schedule agent one-on-ones and professional development activitiesProvide general administrative support to Branch LeadersFacilitate agent training, webinars, and Lunch & LearnsCollect Essential Services referrals and manage communication with Essential Services partnersMarketing & Technology Training Train agents (individually and in groups) on HHBH’s Business Generation tools:MoxiWorks (Engage, Present, Promote, Insights)RealScout, Spacio, Percy, Adwerx, Boost, Quantum DigitalH-Suite, SkySlope, Testimonial Tree, Agent Website ToolsGoogle Suite (Docs, Sheets, Slides, Drive, Gmail)Promote and assist with brand marketing campaigns and toolsMonitor adoption of tools and usage dashboards; follow up with agents as neededRespond to help desk inquiries related to technology and marketingThis job description is an overview of the scope of responsibilities and is not an exhaustive list of job tasks and expectations. As our operational initiatives evolve, the duties of this position may change. The comprehensive benefits package includes Medical, Dental, and Vision insurance, a 401 (k) plan, a Health Savings Account, Long-term and Short-term disability plans, paid time off (PTO), Holidays, and more.Qualifications:Associate's degree or 3-5 years of branch operations preferredProven ability to work well with a varied group of individuals while maintaining a positive and professional manner with all levels of management, agents, and staff in person and in writing. Proficiency in Google Business Suite and other office technologies. Ability to communicate in a clear, concise, and professional manner with all levels of management, agents, and staff, both in person and in writing.Proficiency in managing social media platforms, including Facebook and Instagram. High organizational skills in managing multiple projects simultaneously.Ability to work independently without regular direct supervision. Ability to adjust direction when the situation warrants. If you are a proactive, detail-oriented individual passionate about supporting a dynamic team, we encourage you to apply for the Branch Services and Marketing Technology Specialist position. Join us in creating a more efficient and effective branch environment while offering valuable support to our agents and leadership!  To Apply: Send your cover letter and resume to hr@howardhannatate.comAbout UsWe are Howard Hanna Allen Tate Real Estate, the number one real estate company in the Carolinas. As part of Howard Hanna Real Estate Services, we are the #1 family-owned real estate company in the country. Since 1957, we’ve provided homebuyers and sellers with superior service, unparalleled market connections, and deep local expertise.Our mission goes beyond transactions. We are a family-owned, full-service real estate company committed to professionalism among our colleagues, clients, and communities. We are inspired every day to deliver solutions that help navigate complex real estate transactions. ______________________________________________________________________________________HowardHanna.com Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.