{"schemaVersion":"jobsearcher.job.v1","id":"4a1cfca04d0682be09db3ed2","url":"https://jobsearcher.com/jobs/4a1cfca04d0682be09db3ed2","canonicalUrl":"https://jobsearcher.com/jobs/4a1cfca04d0682be09db3ed2","title":"Implementation Manager","description":"Description:\n\nCINC's Implementation Managers own onboarding, implementation, and the well-being of CINC's new clients. Implementation Managers are directly responsible for driving client adoption and success through strategic management, adoption recommendations, and building lasting business relationships. The ideal candidate will be as passionate about CINC's solutions as they are about providing an exceptional experience for every client.\n\nResponsibilities:\n\nServe as the primary point of contact for assigned clients during setup & implementation period\nBuild implementation plan based on client's individual structure & goals; ensure milestones are met for optimal client success\nAct as liaison between internal teams to ensure client needs are being met; coordinating amongst Compliance, Training, Client Marketing, and Technical Support\nAct as trusted advisor and subject matter expert to clients in relation to the full suite of CINC products, solutions, and best practices\nBuild strong, trust-based relationships with clients to drive product adoption and drive results toward continued business growth and high client satisfaction\n\nDetermine when the client has completed the implementation period and hand-off to Account Manager\n\nWhat We Are Looking For\n\n2+ years of account management and product management in a SaaS organization\nBachelor's degree in a related field preferred\nDemonstrated ability to manage a high volume of activities and clients with varying priorities\nDesire and ability to be a hands-on contributor\nStrong communicator who can give an excellent presentation and write an eloquent email\nStrong understanding of the web, HTML, browsers, cross-browser compatibility, etc.\nEmpathy with a flair for understanding what a client really needs and why they need it\nAbility to work with cross-functional teams\nDemonstrated ability to create, develop, and enhance customer relationships\nSelf-starter\nCommitment to CINC's mission and core values\nExperience with Salesforce Zoom preferred\nExperience with remote technology tools such as SalesLoft is a plus\nReal estate knowledge preferred, but not required\nProven record of successfully being measured on retention/churn, satisfaction, adoption, usage, and upsell goals","company":"Cinc","rawCompany":"cinc","city":"Atlanta","state":"GA","isRemote":false,"isActive":false,"createdAt":"2026-04-14T11:22:42.050Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Implementation Manager","description":"Description:\n\nCINC's Implementation Managers own onboarding, implementation, and the well-being of CINC's new clients. Implementation Managers are directly responsible for driving client adoption and success through strategic management, adoption recommendations, and building lasting business relationships. The ideal candidate will be as passionate about CINC's solutions as they are about providing an exceptional experience for every client.\n\nResponsibilities:\n\nServe as the primary point of contact for assigned clients during setup & implementation period\nBuild implementation plan based on client's individual structure & goals; ensure milestones are met for optimal client success\nAct as liaison between internal teams to ensure client needs are being met; coordinating amongst Compliance, Training, Client Marketing, and Technical Support\nAct as trusted advisor and subject matter expert to clients in relation to the full suite of CINC products, solutions, and best practices\nBuild strong, trust-based relationships with clients to drive product adoption and drive results toward continued business growth and high client satisfaction\n\nDetermine when the client has completed the implementation period and hand-off to Account Manager\n\nWhat We Are Looking For\n\n2+ years of account management and product management in a SaaS organization\nBachelor's degree in a related field preferred\nDemonstrated ability to manage a high volume of activities and clients with varying priorities\nDesire and ability to be a hands-on contributor\nStrong communicator who can give an excellent presentation and write an eloquent email\nStrong understanding of the web, HTML, browsers, cross-browser compatibility, etc.\nEmpathy with a flair for understanding what a client really needs and why they need it\nAbility to work with cross-functional teams\nDemonstrated ability to create, develop, and enhance customer relationships\nSelf-starter\nCommitment to CINC's mission and core values\nExperience with Salesforce Zoom preferred\nExperience with remote technology tools such as SalesLoft is a plus\nReal estate knowledge preferred, but not required\nProven record of successfully being measured on retention/churn, satisfaction, adoption, usage, and upsell goals","datePosted":"2026-04-14T11:22:42.050Z","dateModified":"2026-04-14T11:22:42.050Z","hiringOrganization":{"@type":"Organization","name":"Cinc","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Atlanta","addressRegion":"GA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4a1cfca04d0682be09db3ed2"},"url":"https://jobsearcher.com/jobs/4a1cfca04d0682be09db3ed2"}}