{"schemaVersion":"jobsearcher.job.v1","id":"4977458a9c43dec9de44399b","url":"https://jobsearcher.com/jobs/4977458a9c43dec9de44399b","canonicalUrl":"https://jobsearcher.com/jobs/4977458a9c43dec9de44399b","title":"Route Representative","description":"If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Route Representative\r\nFull Time Cedar Rapids, IA, Cedar Rapids, IA, US30+ days ago Requisition ID: 1474Salary Range: $22.00 To $25.00 HourlyRoute Service Representative\r\nDepartment:Service\r\nReports To:District Manager\r\nLocation:Cedar Rapids\r\nFLSA Status:Non-Exempt\r\nSalary Grade: $22-25 per hourPOSITION OVERVIEW\r\nMany of our CITY team members began their careers in Service roles like this one. The Route Service Representative role is a hands‑on, customer‑facing position that plays a key role in our daily operations.In this position, you’ll be responsible for delivering clean products to customers, collecting soiled items, and ensuring routes run safely and efficiently. You’ll build strong relationships with customers, maintain high service standards, and help represent CITY positively in the field.This role requires reliability, attention to detail, and a commitment to customer satisfaction. You’ll work closely with your Route Supervisor and teammates to ensure smooth daily operations and excellent service.KEY RESPONSIBILITIESFill in for or assist on any of our 17 service routes as neededProvide prompt, friendly, and effective customer serviceLoad and unload delivery trucks with clean and soiled laundryDeliver products accurately and on time to customer locationsMaintain customer satisfaction and professional relationshipsManage route efficiency while following all safety standardsCommunicate positively with customers, potential customers, and coworkersMaintain strong product knowledge (pricing types, colors, sizing, inventory control, availability, and product application)Properly load trucks, including organization of invoices, paperwork, bags, and garmentsMaintain account appearance (rails, hanger racks, repair bags, lockers)Communicate truck maintenance needs promptly (repairs, preventative maintenance, cleanliness, accidents)Drive a commercial motor vehicle for up to 10 hours per dayLift up to 60 pounds on a frequent basisMaintain hygienically clean standards through proper garment handlingPerform other duties as assignedMaintain regular and reliable attendanceQualificationsClean driving record and valid driver’s license required1-2 years of job‑related and/or customer service experience preferredMust be 25 years of age or olderMaintain regular and reliable attendance. Start time: 5:30 AMEmployment offers are contingent upon successful completion of a background check and drug screening.For physical requirements, see Attachment AWorking Conditions\r\nThis position operates in a professional office and field environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.While this role includes periods of sedentary work, some filing, lifting, bending, and standing may be required. Employees must be able to perform essential functions as outlined.Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties.Equal Opportunity Statement\r\nCITY Laundering Co is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability, handicap, or veteran status.Employment offers are contingent upon successful completion of a background check and drug screening.Disclaimer\r\nThe statements in this job description describe the general nature and level of work performed. They are not intended to be an exhaustive list of all duties, responsibilities, and skills.Employees may be required to perform additional tasks as business needs require.Attachment A – Physical Job Requirements\r\nPhysical Job FunctionsDrive truck to accounts (30-50 stops per day)Unload clean laundry using a two-wheel cart when possibleSort, collect, and gather soiled uniforms, linens, and matsLoad dirty laundry onto the truckLoad clean laundry for the next day’s routePull laundry carts to and from the truckUnload clean laundry from carts into the truckPush uniforms along rail systemsLoad hanging uniforms onto truck racksCritical Physical Demands\r\nSittingFrequently, while driving and completing paperwork (up to one hour)WalkingFrequently, during loading, unloading, and account visits; distance variesBendingFrequently, up to 90 degrees, while sorting and loading laundryTrunk RotationFrequently, during loading, unloading, and carrying itemsSquatting/CrouchingFrequently, to retrieve and place laundryClimbingFrequently, entering and exiting trucks and accounts (30-50 stops per day)ReachingFrequently, up to arm length and 70 inches from the floorGrasping/Pinching/Wrist TurningContinuously, when handling laundry, equipment, and drivingFinger ManipulationFrequently, for writing and tying/untangling bag cordsPushing/PullingFrequently, up to 10 pounds of forceLifting/CarryingContinuously, up to 60 pounds, from floor to 70 inches; distance variesUse of FeetFrequently, for operating vehicle pedals and walking throughout the day#J-18808-Ljbffr","company":"ADP","rawCompany":"adp","city":"Cedar Rapids","state":"IA","isRemote":false,"isActive":false,"createdAt":"2026-10-14T01:49:32.652Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"53-3033.00","title":"Light Truck Drivers","slug":"light-truck-drivers"},{"code":"53-3031.00","title":"Driver/Sales Workers","slug":"driver-sales-workers"}],"industries":[{"code":"812332","title":"Industrial Launderers","slug":"industrial-launderers"},{"code":"812320","title":"Drycleaning and Laundry Services (except Coin-Operated)","slug":"drycleaning-and-laundry-services-except-coin-operated"},{"code":"812310","title":"Coin-Operated Laundries and Drycleaners","slug":"coin-operated-laundries-and-drycleaners"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Route Representative","description":"If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Route Representative\r\nFull Time Cedar Rapids, IA, Cedar Rapids, IA, US30+ days ago Requisition ID: 1474Salary Range: $22.00 To $25.00 HourlyRoute Service Representative\r\nDepartment:Service\r\nReports To:District Manager\r\nLocation:Cedar Rapids\r\nFLSA Status:Non-Exempt\r\nSalary Grade: $22-25 per hourPOSITION OVERVIEW\r\nMany of our CITY team members began their careers in Service roles like this one. The Route Service Representative role is a hands‑on, customer‑facing position that plays a key role in our daily operations.In this position, you’ll be responsible for delivering clean products to customers, collecting soiled items, and ensuring routes run safely and efficiently. You’ll build strong relationships with customers, maintain high service standards, and help represent CITY positively in the field.This role requires reliability, attention to detail, and a commitment to customer satisfaction. You’ll work closely with your Route Supervisor and teammates to ensure smooth daily operations and excellent service.KEY RESPONSIBILITIESFill in for or assist on any of our 17 service routes as neededProvide prompt, friendly, and effective customer serviceLoad and unload delivery trucks with clean and soiled laundryDeliver products accurately and on time to customer locationsMaintain customer satisfaction and professional relationshipsManage route efficiency while following all safety standardsCommunicate positively with customers, potential customers, and coworkersMaintain strong product knowledge (pricing types, colors, sizing, inventory control, availability, and product application)Properly load trucks, including organization of invoices, paperwork, bags, and garmentsMaintain account appearance (rails, hanger racks, repair bags, lockers)Communicate truck maintenance needs promptly (repairs, preventative maintenance, cleanliness, accidents)Drive a commercial motor vehicle for up to 10 hours per dayLift up to 60 pounds on a frequent basisMaintain hygienically clean standards through proper garment handlingPerform other duties as assignedMaintain regular and reliable attendanceQualificationsClean driving record and valid driver’s license required1-2 years of job‑related and/or customer service experience preferredMust be 25 years of age or olderMaintain regular and reliable attendance. Start time: 5:30 AMEmployment offers are contingent upon successful completion of a background check and drug screening.For physical requirements, see Attachment AWorking Conditions\r\nThis position operates in a professional office and field environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.While this role includes periods of sedentary work, some filing, lifting, bending, and standing may be required. Employees must be able to perform essential functions as outlined.Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties.Equal Opportunity Statement\r\nCITY Laundering Co is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability, handicap, or veteran status.Employment offers are contingent upon successful completion of a background check and drug screening.Disclaimer\r\nThe statements in this job description describe the general nature and level of work performed. They are not intended to be an exhaustive list of all duties, responsibilities, and skills.Employees may be required to perform additional tasks as business needs require.Attachment A – Physical Job Requirements\r\nPhysical Job FunctionsDrive truck to accounts (30-50 stops per day)Unload clean laundry using a two-wheel cart when possibleSort, collect, and gather soiled uniforms, linens, and matsLoad dirty laundry onto the truckLoad clean laundry for the next day’s routePull laundry carts to and from the truckUnload clean laundry from carts into the truckPush uniforms along rail systemsLoad hanging uniforms onto truck racksCritical Physical Demands\r\nSittingFrequently, while driving and completing paperwork (up to one hour)WalkingFrequently, during loading, unloading, and account visits; distance variesBendingFrequently, up to 90 degrees, while sorting and loading laundryTrunk RotationFrequently, during loading, unloading, and carrying itemsSquatting/CrouchingFrequently, to retrieve and place laundryClimbingFrequently, entering and exiting trucks and accounts (30-50 stops per day)ReachingFrequently, up to arm length and 70 inches from the floorGrasping/Pinching/Wrist TurningContinuously, when handling laundry, equipment, and drivingFinger ManipulationFrequently, for writing and tying/untangling bag cordsPushing/PullingFrequently, up to 10 pounds of forceLifting/CarryingContinuously, up to 60 pounds, from floor to 70 inches; distance variesUse of FeetFrequently, for operating vehicle pedals and walking throughout the day#J-18808-Ljbffr","datePosted":"2026-10-14T01:49:32.652Z","dateModified":"2026-10-14T01:49:32.652Z","hiringOrganization":{"@type":"Organization","name":"ADP","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cedar Rapids","addressRegion":"IA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4977458a9c43dec9de44399b"},"url":"https://jobsearcher.com/jobs/4977458a9c43dec9de44399b"}}