{"schemaVersion":"jobsearcher.job.v1","id":"4971782b485cd4e55ed0a684","url":"https://jobsearcher.com/jobs/4971782b485cd4e55ed0a684","canonicalUrl":"https://jobsearcher.com/jobs/4971782b485cd4e55ed0a684","title":"Program Administrator","description":"The Program Administrator under the direction of the Director of Center Operations and/or Center Manager manages the activities of the PACE program which includes the daily operations, quality, customer service, service delivery and cost management along with serving in an oversight capacity of a site for coverage. Position also ensures compliance with established state, federal, and organizational regulations.\r\nESSENTIAL RESPONSIBILITIES:\r\nOversees the day to day standards, fills in for staffing ratios, assists with scheduling, assists in fiscal management and quality improvement.\r\nEnsures compliance with federal, state and local regulatory requirements.\r\nMonitors the quality of service and utilization of standards.\r\nAssists in development and implementations of quality improvement plans.\r\nEnsures staff provides the highest quality of care and services.\r\nInvestigates and resolves concerns regarding care and services.\r\nAssists in tracking the timeliness of completion of service requests, falls, significant events, grievances and care plans.\r\nOversite of the following specialty areas:\r\nPACE Operations – Ensures all PACE requirements are met in terms of care planning, service delivery, grievances, appeals and other areas. Assists in overseeing customer service excellence especially with the Department Specialists/Receptionists. Works with the Center Manager in providing a robust food delivery service in a efficient and cost effective manner and in enhanced customer satisfaction experience. Provides coverage for Center Manager in their absence as needed.\r\nAbility to pass a ServSafe Food Protection Manager program and Allergen certificate.\r\nFrequent local travel amongst all Element Care centers.\r\nPerforms other duties as required.The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.JOB SPECIFICATIONS:\r\nBachelor’s degree in health care administration or a related field preferred.\r\nMinimum of 1 year of experience with leading staff.\r\nMinimum of 1 year of experience working with a geriatric population.\r\nKnowledge of operations management.\r\nDemonstrated leadership and motivation skills.\r\nAbility to initiate and drive changes; demonstrated results-driven approach.\r\nDemonstrated knowledge of quality improvement, clinical care delivery processes, staffing and budgeting.\r\nDemonstrated interpersonal communication skills. xkddfxh\r\nCOVID vaccinated preferred.Compensation details:68 Yearly SalaryPI34b91170a1e5-31181-40064125","company":"Element Care","rawCompany":"element care","city":"Lowell","state":"MA","isRemote":false,"isActive":false,"createdAt":"2026-04-09T08:02:01.321Z","occupations":[{"code":"11-9111.00","title":"Medical and Health Services Managers","slug":"medical-and-health-services-managers"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"11-3012.00","title":"Administrative Services Managers","slug":"administrative-services-managers"}],"industries":[{"code":"624120","title":"Services for the Elderly and Persons with Disabilities","slug":"services-for-the-elderly-and-persons-with-disabilities"},{"code":"623312","title":"Assisted Living Facilities for the Elderly","slug":"assisted-living-facilities-for-the-elderly"},{"code":"623990","title":"Other Residential Care Facilities","slug":"other-residential-care-facilities"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Administrator","description":"The Program Administrator under the direction of the Director of Center Operations and/or Center Manager manages the activities of the PACE program which includes the daily operations, quality, customer service, service delivery and cost management along with serving in an oversight capacity of a site for coverage. Position also ensures compliance with established state, federal, and organizational regulations.\r\nESSENTIAL RESPONSIBILITIES:\r\nOversees the day to day standards, fills in for staffing ratios, assists with scheduling, assists in fiscal management and quality improvement.\r\nEnsures compliance with federal, state and local regulatory requirements.\r\nMonitors the quality of service and utilization of standards.\r\nAssists in development and implementations of quality improvement plans.\r\nEnsures staff provides the highest quality of care and services.\r\nInvestigates and resolves concerns regarding care and services.\r\nAssists in tracking the timeliness of completion of service requests, falls, significant events, grievances and care plans.\r\nOversite of the following specialty areas:\r\nPACE Operations – Ensures all PACE requirements are met in terms of care planning, service delivery, grievances, appeals and other areas. Assists in overseeing customer service excellence especially with the Department Specialists/Receptionists. Works with the Center Manager in providing a robust food delivery service in a efficient and cost effective manner and in enhanced customer satisfaction experience. Provides coverage for Center Manager in their absence as needed.\r\nAbility to pass a ServSafe Food Protection Manager program and Allergen certificate.\r\nFrequent local travel amongst all Element Care centers.\r\nPerforms other duties as required.The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.JOB SPECIFICATIONS:\r\nBachelor’s degree in health care administration or a related field preferred.\r\nMinimum of 1 year of experience with leading staff.\r\nMinimum of 1 year of experience working with a geriatric population.\r\nKnowledge of operations management.\r\nDemonstrated leadership and motivation skills.\r\nAbility to initiate and drive changes; demonstrated results-driven approach.\r\nDemonstrated knowledge of quality improvement, clinical care delivery processes, staffing and budgeting.\r\nDemonstrated interpersonal communication skills. xkddfxh\r\nCOVID vaccinated preferred.Compensation details:68 Yearly SalaryPI34b91170a1e5-31181-40064125","datePosted":"2026-04-09T08:02:01.321Z","dateModified":"2026-04-09T08:02:01.321Z","hiringOrganization":{"@type":"Organization","name":"Element Care","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lowell","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4971782b485cd4e55ed0a684"},"url":"https://jobsearcher.com/jobs/4971782b485cd4e55ed0a684"}}