Walser Reconditioning Center Service Advisor - Team Lead

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we've grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois.We lead with innovation, technology, and a promise to deliver an exceptional experience every time.And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities.At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact.Compensation: $70,000 on average with potential to earn up to $115,000 or more based on incentives!What You'll Do:Fail vehicles that don't pass inspection and assure that all fails in basket are complete by the end of shiftAnswer emails and telephone calls regarding car status, personal belongings, HOT vehicles, sublet, etc.Check in vehicles that return from subletCheck vehicles in/out for Dealer PreferredWrite up RO's as technicians finish inspectionsSublet vehicles out for the body shop or warranty/recall workPrioritize RO's in all baskets by numeric orderMove packets into next area from Service Advisor basketFollow all company safety policies and procedures and protect company assetsMust wear safety eyewear at all times when in Recon warehouse service departmentsMust wear hard-toed shoes and slip resistant footwear in when in Recon warehouse service departmentsAll other duties, tasks and/or projects as assigned• Uphold Walser's Core Values:Do The Right Thing, Lead By Example, Display Positive Energy, Be Open MindedWhat You Bring:High School Diploma, GED, or equivalent work experienceMust have excellent computer skills, proficient in MS SuiteStrong communication skills both verbal and writtenHigh level of detail orientation and accuracyGeneral automotive knowledge or a willingness to learnProven experience working within a team environmentMust have a valid driver's license and acceptable driving recordWhat's In It For You?Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away Career Growth & Opportunity for AdvancementWe promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career. Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses. Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits. Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match. Employee Discounts: Enjoy exclusive employee discounts across products and services. Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.Community InvolvementMake an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve. Employee Assistance Program (EAP) – Support for personal and professional challenges Referral Program – Earn referral bonuses for referring talented candidates Apply today and help drive operational excellence at Walser Automotive Group!Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.