Receptionist - State Farm Agent Team Member

Job Description Benefits:Health stipendLicensing paid by agencySigning bonusBonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentABOUT OUR AGENCY:Our agency opened in 2024 and has quickly grown into a team of seven. Before becoming an agent, I spent time in corporate America, but I was always driven by the desire to help people make better financial decisions and truly make an impact in their lives.Ive had the opportunity to live and work in a variety of places, including Jamaica, Antigua, and Canada, and have met people from many different backgrounds. That experience has shaped how I connect with others - Im comfortable building relationships with people from all walks of life and value diversity in both our team and our customer base.For our team, we offer group life insurance, a heath stipend, a signing bonus when licensing is obtained before start date, and a strong emphasis on work-life balance. We will also cover all licensing costs up front.Our office culture is motivated, growth-focused, and results-driven. Were looking for someone who is coachable, tech-savvy, and a true go-gettersomeone who takes initiative, gets the job done, and is eager to grow as part of a fast-paced and supportive team.ROLE DESCRIPTION:Dionne James - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.RESPONSIBILITIES:Greet customers warmly in person and over the phone, directing them to the appropriate team members.Manage appointment scheduling and office communications.Assist in handling incoming inquiries and maintaining customer records.Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.Provide excellent customer service and follow up on customers needs.Support the team with various administrative tasks and projects.QUALIFICATIONS:Previous experience in a receptionist or customer service role.Communication and interpersonal skills.Organizational and multitasking abilities.Comfortable with engaging in sales conversations.Basic computer skills, including Microsoft Office and CRM systems.