Licensing Examiner 2 (Multiple PCNs)

Job DescriptionWhat you will be doing:The Alcohol and Marijuana Control Office (AMCO) are seeking a highly motived and adaptable employee to join our team as a Licensing Examiner 2. Under the direction of the Alcohol Licensing Supervisor, you will be responsible for reviewing alcohol and/or marijuana applications for Board approval as well as fielding customer service calls from licensees, the public, government agencies, attorneys, and legislative representatives. Additionally, you will be assisting with different aspects of the board meetings and gain working knowledge of statutes and regulations for both alcohol and marijuana programs in order to ensure compliance with policies and procedures and assist with the ongoing transition and implementation of the new licensing system, AK-ACCIS.Our organization, mission and culture:AMCO's mission is to enforce alcohol and marijuana commerce laws and provide clear, consistent standards for licensure to protect the public from harm. In your role you will be an essential part of the licensing team that reviews applications for alcohol and/or marijuana establishments and deems them complete for the Boards approval.The benefits of joining our team:You will work with a team of highly dedicated, hardworking individuals all working towards the common goal of enforcing alcohol and marijuana regulations and statues to protect the health and safety of all Alaskans. Except for unique circumstances on an occasional basis, teleworking is not available. Free, covered parking is provided.The working environment you can expect:The position is part of a eight-person licensing examiner team located in downtown Anchorage in the Robert B. Atwood Building, which has a spectacular view of the inlet, close to the Delaney Park strip, and within walking distance of various popular restaurants.AMCO is looking for a candidate who possesses some or all of the following competencies:* Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Comply with established control systems and rules.* Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.* Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.* Reading Comprehension: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.* Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.Minimum QualificationsAny combination of education and/or experience that provides the applicant with competencies in:Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.Reading Comprehension: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.Equivalent to those typically gained by:Examining and processing license applications; interpreting and applying established criteria, rules, regulations, policies, and procedures; researching State and federal laws and regulations; preparing written communication detailing examinations made, discrepancies noted, and corrections needed; and/or responding to difficult customers with tact and diplomacy.Additional Required InformationAt time of interview applicant(s) are requested to submit:Post-secondary transcripts, if using to meet the minimum qualifications.Last three (3) performance evaluations.Three (3) Professional references who have had supervisory responsibility over you along with their daytime contact information.EDUCATIONIf post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.WORK EXPERIENCEIf using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.MULTIPLE VACANCIESThis recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.NOTICEQuestions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.EEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPasswordContact InformationFor specific information in reference to the position please contact the hiring manager at:Sonya Irwin, Licensing Supervisorsonya.irwin@alaska.govCareers with the State of Alaska offer MANY benefitsThe following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)Insurance BenefitsHealth insurance, which includes employer contributions toward medical/vision/dentalThe following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.AVTECConfidentialCorrectional OfficersMarine EngineersMt. Edgecumbe TeachersSupervisoryUnlicensed Vessel Personnel/Inland Boatman's UnionExempt employees (not covered by collective bargaining)The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.General GovernmentLabor, Trades and CraftsPublic Safety Employees AssociationMasters, Mates & Pilots* Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)Optional Insurance BenefitsGroup-based insurance premiums forTerm life (employee, spouse or qualified same sex partner, and dependents)Long-term and short-term disabilityAccidental Death and DismembermentLong-term care (self and eligible family members)Supplemental Survivor Benefits* Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expensesRetirement BenefitsMembership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)Matching employer contribution into a defined contribution program (new employees)Employer contribution into a defined benefit or defined contribution program (current employees)Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social SecurityOption to enroll in the Alaska Deferred Compensation ProgramNote: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment optionsSee https://drb.alaska.gov/retiree/ for additional informationPaid Leave & Other Benefits* Personal leave with an accrual rate increase based on time served* Twelve (12) paid holidays a year01Do you have work experience with integrity/honesty: upholding the integrity of an organization; displaying high standards of ethical conduct and understanding the impact of violating those standards on an organization, self, and others?* Yes* No02Do you have work experience with interpersonal skills: showing understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences?* Yes* No03Do you have work experience in oral and written communication: expressing information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example: technical, sensitive, controversial, etc.); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately?* Yes* No04Do you have work experience in reading comprehension: understanding and interpreting written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations?* Yes* No05Do you have work experience in self-management: setting well-defined and realistic personal goals; display a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior?* Yes* NoRequired QuestionEmployer State of AlaskaAddress PO Box 110201Juneau, Alaska, 99811Phone (800) 587-0430 (Statewide toll-free number)(907) 465-4095 (Juneau and out-of-state callers)Website http://workplace.alaska.gov/