Assistant Shop Leader
Job Title: Assistant Shop Leader Location: On-site Reports To: Shop Leader Employment Type: Part/Full-Time About the Role The Assistant Manager supports the success of Tailored in White by ensuring seamless operations, strong client partnerships, and consistent execution of key sales and goals. This role is both administrative and customer-facing—combining operational excellence with event coordination. You’ll manage back-of-house (BOH) systems, oversee preservation initiatives, maintain marketing materials for accounts, and represent Tailored in White at trunk shows and partnership sales events. The ideal candidate is highly organized, confident in event settings, and capable of stepping into light tailoring or fitting support as a floater when needed. ____________________________________________________________ Who We Are Tailored in White is a premium bridal alterations company that masters the art of fit. We use each bride’s body as our canvas, sculpting couture-level alterations to transform gowns into wearable art. We’re trusted with some of the most exclusive and delicate dresses in the industry—because we know how to treat each one like it’s the only one. We're equally passionate about preserving our craft, educating future tailors, and building a culture of excellence, inclusivity, and growth. At Tailored in White, the team comes first—because when the team thrives, our brides do too. ____________________________________________________________ What You Bring to the Table You’re the kind of person who: • Thrives on event coordination and relationship building with partners • Is detail-oriented, organized, and proactive about solving problems • Balances customer service with operational excellence • Is comfortable overseeing sales KPIs and coaching admin performance • Can multitask and switch between admin, events, and on-the-floor support • Understands the emotional significance of bridal alterations and events • Is willing to float as needed for fittings or light tailoring tasks (training provided) • Works well independently and as part of a team ____________________________________________________________ A Day in the Life • Attend and represent Tailored in White at 8+ trunk shows and sample sales annually • Maintain all marketing collateral (cards, brochures, letters) for accounts and events Oversee BOH operations, including: • Wedding date calendar • Preservation board updates • Inventory checks and audits • Drive preservation sales and ensure the location meets monthly preservation goals • Lead and track admin preservation KPIs • Organize and execute weekend sales events as needed with key partners • Conduct quality control (QC) checks on alterations and coordinate learning opportunities for tailors • Act as a floater to cover fittings or alterations in the event of call-outs • Collaborate with shop leadership to improve processes and drive efficiency ____________________________________________________________ What’s in it for you You bring your best—and we invest in it. Here’s what we offer in return: • Hands-on experience in both bridal events and operational leadership • Growth opportunities in shop management or events coordination roles(reflected through business growth and need) • A supportive team culture with mentorship and training • Travel and networking opportunities with top bridal partners • Competitive salary and bonus opportunities • Discounts on bridal services and preservation Ideal Candidate Background Roles that align well with this position include: • Bridal consultant or stylist with event coordination experience • Retail assistant manager (luxury, bridal, or high-touch service environment) • Operations coordinator or BOH admin in a fashion/bridal setting • Event planner or coordinator with customer-facing skills • Tailor assistant, seamstress, or alterations support (with a willingness to learn advanced skills) • Hospitality professional experienced in premium guest experiencesIf you love the idea of mixing style with strategy, process with people, and performance with purpose, this is your next move.