{"schemaVersion":"jobsearcher.job.v1","id":"48592d1be83b79d9014c6b6e","url":"https://jobsearcher.com/jobs/48592d1be83b79d9014c6b6e","canonicalUrl":"https://jobsearcher.com/jobs/48592d1be83b79d9014c6b6e","title":"Content Manager","description":"SSL.com is looking for a technical writer/editor and content manager to join our Product Development and Marketing teams. SSL.com is a publicly trusted certificate authority providing public key infrastructure products and related trust services. We work in a highly collaborative environment with a continuous goal of delivering high-quality digital certificate, encryption and cloud signing services to our customers. A successful candidate will have strong interpersonal skills and be able to effectively communicate technical concepts to non-technical users as well as provide technical documentation.Position SummaryAs a technical writer, you will be responsible for product documentation aimed at a variety of audiences. For example, you could be updating API guides for engineers on one project and producing cloud signing guides for legal professionals the next.You will develop and maintain software user guides, administrative guides, and development guides as well as white papers and more marketing-focused content. You will work closely with product managers, marketers, support staff and others to ensure that documentation is thorough but understandable.Primary ResponsibilitiesWork with internal teams to develop an understanding of the organizational needs; research, outline, write, and edit new and existing contentWrite and edit customer-facing user guides for existing and new featuresDevelop administrative guides to be used by product, support, sales and other teamsCreate and maintain customer-facing technical documentationIndependently conduct research necessary to produce contentMeet with subject matter experts to ensure accuracy and clarity of documentationInnovate content delivery and workflow solutionsAnalyze and identify gaps in current documentationRequirementsExceptional written and oral communication skillsAbility to explain complex concepts in easily understandable languageOutstanding investigative research abilitiesWillingness to take initiative in learning the technical aspects of our productExperienced working with geographically separated teamsSkilled at multitasking and handing changing prioritiesExperience producing content for software products, engineering services, cybersecurity or related technical disciplines2-4 years of experience as a technical writerPreferred Skills and EducationBachelor’s Degree, in a technical field such as Computer Science, Software Engineering, Computer Engineering or a Communication / Marketing-related degree with related technical experience.2+ years of experience in Software Development; working with engineers2+ years of experience in Technical Writing of software documentationPrevious experience creating long-form white papersContent marketing experience is a plusFamiliarity with website analytics, SEO and social media marketingPrevious experience with digital certificates, encryption services or public key infrastructure a big plusCompensation is commensurate with experience. Please provide your compensation requirements.","company":"Sslcom","rawCompany":"sslcom","city":"Houston","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-04T10:31:12.938Z","occupations":[{"code":"27-3042.00","title":"Technical Writers","slug":"technical-writers"},{"code":"27-3043.00","title":"Writers and Authors","slug":"writers-and-authors"},{"code":"27-3041.00","title":"Editors","slug":"editors"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513199","title":"All Other Publishers","slug":"all-other-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Content Manager","description":"SSL.com is looking for a technical writer/editor and content manager to join our Product Development and Marketing teams. SSL.com is a publicly trusted certificate authority providing public key infrastructure products and related trust services. We work in a highly collaborative environment with a continuous goal of delivering high-quality digital certificate, encryption and cloud signing services to our customers. A successful candidate will have strong interpersonal skills and be able to effectively communicate technical concepts to non-technical users as well as provide technical documentation.Position SummaryAs a technical writer, you will be responsible for product documentation aimed at a variety of audiences. For example, you could be updating API guides for engineers on one project and producing cloud signing guides for legal professionals the next.You will develop and maintain software user guides, administrative guides, and development guides as well as white papers and more marketing-focused content. You will work closely with product managers, marketers, support staff and others to ensure that documentation is thorough but understandable.Primary ResponsibilitiesWork with internal teams to develop an understanding of the organizational needs; research, outline, write, and edit new and existing contentWrite and edit customer-facing user guides for existing and new featuresDevelop administrative guides to be used by product, support, sales and other teamsCreate and maintain customer-facing technical documentationIndependently conduct research necessary to produce contentMeet with subject matter experts to ensure accuracy and clarity of documentationInnovate content delivery and workflow solutionsAnalyze and identify gaps in current documentationRequirementsExceptional written and oral communication skillsAbility to explain complex concepts in easily understandable languageOutstanding investigative research abilitiesWillingness to take initiative in learning the technical aspects of our productExperienced working with geographically separated teamsSkilled at multitasking and handing changing prioritiesExperience producing content for software products, engineering services, cybersecurity or related technical disciplines2-4 years of experience as a technical writerPreferred Skills and EducationBachelor’s Degree, in a technical field such as Computer Science, Software Engineering, Computer Engineering or a Communication / Marketing-related degree with related technical experience.2+ years of experience in Software Development; working with engineers2+ years of experience in Technical Writing of software documentationPrevious experience creating long-form white papersContent marketing experience is a plusFamiliarity with website analytics, SEO and social media marketingPrevious experience with digital certificates, encryption services or public key infrastructure a big plusCompensation is commensurate with experience. Please provide your compensation requirements.","datePosted":"2026-08-04T10:31:12.938Z","dateModified":"2026-08-04T10:31:12.938Z","hiringOrganization":{"@type":"Organization","name":"Sslcom","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Houston","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"48592d1be83b79d9014c6b6e"},"url":"https://jobsearcher.com/jobs/48592d1be83b79d9014c6b6e"}}