Credit/Collections Manager

For more than 50 years, Silgan Plastics has defined the plastic bottling industry from technical innovation to creative packaging solutions. No matter what your packaging needs, Silgan can and will handle them. From creation to commercialization, our customized approach to each customer's requirements is what sets us apart from the rest. SUMMARY DESCRIPTION: The Credit Manager supervising a staff of 2, is responsible customer credit evaluations, the collection and cash application of all customer receivables while assuring SOX compliance in all activities. The position is also responsible for all activities related to supply chain financing arrangements and various forms of financial analysis and reporting to both company leadership and the commercial sales team. MAJOR RESPONSIBILITIES: Leadership of team in the collection & analytics of all items on Silgan Plastics’ AR portfolio Assign a portfolio of accounts for the Credit Manager and Collections Analysts Establishment & Review of customer payment terms and credit limits Includes managing & communicating the Credit Hold process for delinquent customers Includes the reconciling customer claims and deductions at payment Includes the timing of turning over delinquent accounts for 3rd party agency Includes managing any accounts that may go into bankruptcy Oversee the process of applying cash to Silgan Plastics’ AR portfolio Analyze and publish monthly the AR results for the company to leadership members Assess and publish metrics results for AR to Silgan Plastics’ Finance & Sales Teams Collaborate with Sales Team & Customer Service on Credit topics where they can assist and where it’s needed in negotiation of our relationships Manage the credit hold process including communication with the customer, internal sales management, and the manufacturing/shipping facility Manage the Credit Application process for new customers as they apply for terms Analyze new customer credit applications to establish credit limits and terms Provide analysis of Extended Terms Requests through Cost of Capital or Supply Chain Finance tools Provide leadership in marshalling SCF agreements and terms changes through the established approval process Analyze accounts that may be at risk and the specific accounts that should be reserved in Silgan’s Allowance for Doubtful Accounts Prepare for approval, the analysis for Silgan Plastics’ Allowance for Doubtful Accounts calculation in accordance with company policy requirements monthly and quarterly schedules managed Provide monthly forecast of 18-month rolling AR balance Ensure all aspects of Accounts Receivable and credit activities are in SOX compliance Manage and submit quarterly and annual audit requests Responsible for annual review and filing of accounts requiring escheatment Assist the Director of FP&A and the company Controller in assessing and building cash projections by providing timely and accurate estimate of expected cash receipts Manage the EDI process including coordinating the customer onboarding process, coordinating the respective IT teams and reviewing and repairing rejections Above all work to cultivate, improve and maintain a solid partnership with Silgan Plastics’ customer base EDUCATION: Required: Bachelor’s Degree in Business EXPERIENCE: Required: Minimum 7 years related work experience and minimum 3 years supervisory experience in the credit area SKILLS: Required: Strong verbal/written communication along with interpersonal, leadership, organizational and negotiating skills. Minimum two years' experience customer visits. Knowledge of ERP computer systems (preferably Oracle) and applications as it relates to the credit function. Strong Excel and Word capabilities required. Some periodic travel required to meet with customers in their environment. Strong analytical skills for in-depth financial analysis and problem-solving skills. LIMITATIONS & DISCLAIMER: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Silgan will provide reasonable accommodation for qualified applicants and employees with disabilities unless doing so would cause undue hardship. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. Silgan Plastics is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status. Silgan Plastics is a drug-free workplace. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person