Education & Accreditation Program Coordinator

This is a great opportunity to become an important part of an exciting and committed team of professionals within AMC Institute. AMCI seeks an Education and Accreditation Program Coordinator to join our team. This is a full-time, overtime-eligible position with Benefits and PTO, starting at 21 days per full calendar year. AMCI has an office in Alexandria, VA and the team is expected to work from the office on Tuesdays and additional days as needed. The Education and Accreditation Program Coordinator will provide support to the Director of Business Development and Marketing. This position will include the support and maintenance of education and all professional development programs, services and/or components including AMCI’s certificate and specialist digital badge programs. Additionally, this position coordinates and assists the Director of Membership and Programs in the accreditation and standards program and its processes.SPECIFIC RESPONSIBILITIES:The specific responsibilities listed below represent the primary duties of this job. Other duties and responsibilities within the scope of this position may be assigned to the employee. These specific responsibilities are subject to change based on the strategic and operational needs of the organization.JOB HIGHLIGHTS:Education•Support and maintain all professional development programs, services or components (career outreach, international chapters, educational offerings, etc.)•Liaison with vendor of LMS platform related to education content.•Support the work of AMCI’s Professional Advancement Committee and task forces by attending meetings for follow-up as they pertain to professional development.•Coordinate AMCI’s certification process and awarding of continuing education credits in AMCI database.•Provide technical support to members for instructional content.•Coordinate educational courses, making sure that the layout of each course is clear, key components are present and that tools are used effectively.•Assist in ongoing evaluation and adoption of technology products related to online learning.•Identify trends in online learning and make recommendations to the team on best trends to adopt.•Maintain reports to measure success and consumption of online education.•Manage all updates for website to ensure relevance and accuracy.•Assist with the development and implementation of marketing and communications plans for online education.AMCI Accreditation•Working closely with the Accreditation and Standards Lead, this position will require:•Understanding the AMCI Standards and Accreditation program process and be able to accurately and intelligently speak to the process and answer challenging and unique applicant questions.•Updating and maintaining the accreditation section of the website.•Assisting with invoicing for accredited firms’ maintenance fees.•Communicating with newly accredited/reaccredited firms including production of certificates.•Assisting in updating and maintaining Accreditation records.•Processing accreditation forms and submissions.•Attending monthly accreditation committee meetings with staff liaison.SKILLS AND REQUIREMENTS:•Bachelor’s degree is preferred.•Two years of customer service experience in a professional setting.•Experience with Microsoft Office products is preferred.•Reliability and promptness are a must.•Ability to work remotely and in an office environment at least one day per week.•Superior organizational, project management and problem-solving skills.•Attention to accuracy and detail.•Ability to handle multiple projects simultaneously.•Exceptional communication skills, both verbal and written.•Capable of setting goals, creating timelines and meeting goals and deadlines.•Self-motivated and able to work both independently and in a team environment.•Association, member-oriented or non-profit experience preferred but it is not necessary.•Strong technical skills and experience designing and maintaining websites.INTERNAL RELATIONSHIPS:Reports to the Director of Business Development and Marketing works in collaboration with all AMCI staff and member volunteers.EXTERNAL RELATIONSHIPS:Work with members, consultants and partners selected to support AMCI within the scope of the position’s responsibilities.