Certified Medical Assistant
Bilingual Medical AssistantOur team at Minivasive Pain and Orthopedics - Med Center Clinic is looking for a full-time Bilingual Medical Assistant to provide direct patient care in the outpatient clinical setting. The Medical Assistant is responsible for supporting a positive patient experience by performing administrative and certain clinical duties under the direction of physician or nurse manager and will assist the physician in scribing patient notes.Essential Functions:Demonstrates customer service standardsWorks efficiently and completes tasks thoroughly to optimize patient flow while maintaining quality and patient/provider satisfactionEscorts patient(s) to exam rooms, interviews patients, measures vital signs, including weight, blood pressure, pulse, temperature, and documents all information in patients chartConfirms patient DOB and full nameConfirms reason for visit and date of injuryEducates and may give directions to patient regarding medication and treatment plan as instructed by physician or physician assistantMaintains patient charts ensuring all related reports, labs and information is filed and available in patients medical records/file prior to their appointmentEnsures completeness and accuracy of patients formsCompletes necessary forms as requested including but not limited to disability and FMLA formsCompletes parking placard and/or license plate formCompletes Urine Toxicology (UTOX) test for patient and adheres to the Testing Personnel responsibilities and dutiesEvaluates toxicology report and accurately identifies resultsCalls in for patient prescription refillsCompletes op-notes, if applicable, and ensures completeness and accuracy of patients forms and Scribe notesKeeps exam rooms clean and stocked with adequate medical suppliesMaintains and responds to e-mails, telephone calls and inquiriesTakes telephone messages and provides feedback and answers to patient/physician/pharmacy callsCommunicates and documents any status updates and changes regarding patient and treatment planUses downtime efficiently, aware of team members workload and constantly helps and responds positively to requests for assistance from other team membersProtects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirementsFollows all safety rules on the job. Reports all accidents promptly and corrects minor safety hazardsCommunicates with peers and management regarding any hazards identified in the workplaceTravels as necessary to other facilitiesPerforms other duties as assignedKnowledge, Skills, and Abilities:Must have the ability to distinguish color to accurately interpret toxicology report and resultsKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminologyMeticulous attention to detailAbility to adapt with flexibilityAbility to work as a team and independently by guiding oneself with little or no supervisionAbility to maintain effective and organized systems to ensure timely patient flowExcellent, polished patient interaction skills. Ability to communicate professionally with patientsExceptional customer service and phone etiquetteStrong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word & E-ClinicalEnergetic with a desire to learn and develop new skillsEducation and Experience:High School diploma or GEDOne (1) year in medical office settingStarting pay rate: $18.15/hourBenefits offered:3 Medical Plans2 Dental Plans1 Vision PlanEmployee Assistance ProgramShort and Long-Term Disability InsuranceBasic and Voluntary Life with AD&D Plan401(k) with a 2-year vestingPTO + HolidaysCompensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.