Sr. Director of Quality Technical Services

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.Consider Applying Here, If You Want ToWork in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career.We offer competitive compensation and benefits packages for our Team Members.Sr. Director of Quality Technical ServicesThe Sr. Director of Quality Technical Services is responsible for and ensures that all bottled water, beverage, and aseptic products meet federal, state, local and customer requirements regarding product quality. The Sr. Director of Quality Technical Services is a leadership position that develops the quality technical programs and project management activities that enable project commissioning and line acceptance from a finished product perspective. This position oversees the strategy and execution of several key corporate focus areas, including Natural Resources Management, oversight and development of the Corporate Quality Assurance Laboratories, Food Safety and Sanitation. This role will collaborate with the functional leaders of Water Quality, Beverage Quality, Quality Systems and Compliance and Regulatory affairs to maintain laboratory data supporting finished products and ensure customer satisfaction.This position reports to the Vice President of Quality and Food Safety.Essential FunctionsMaintain rigorous policies and programs to ensure the company is effectively and proactively protecting the company, customers and consumers from any product related risk.Develop policies and procedures to monitor water, beverage, and aseptic quality across all products.Oversee the Natural Resources Manager and direct the overall spring and source water strategy company-wide. Ensures a spring water quality program that enables growth in required markets.Develop and maintain a source water approval processOversee the Corporate Quality Laboratory, including the budgeting, staffing, and procedural activities.Evaluate, research, and recommend action on emerging contaminant issues.Assist with monthly reporting of Quality data to upper management.Communicate and manage corporate quality communication to plant level QA personnel.Establish and communicate quality standards and ensure they are understood and followed.Establish priorities for quality teams that are aligned with each other and the broader corporate business plan.Design and implement key food safety quality into every quality project.Attracts and retains people through appropriate development, recognition, and rewards; builds and establishes a motivated employee groupAccomplishes department results by meeting with direct reports & communicating performance expectations, setting objectives, monitoring & appraising performance; coaching, training, disciplining & enforcing corporate policies & procedures“Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.”QualificationsMinimum Qualifications:10+ Years – Food/Beverage manufacturing and/or Food/Beverage QA experience10+ Years – Experience in Position10+ Years – Experience managing people/projectsexperience may include a combination of work experience and educationPreferred Qualifications:10+ Years– Food/Beverage /Drug/Medical Device labeling and Regulatory Affairs10+ Years – Experience working in Position 10+ Years – Experience managing people/projectsexperience may include a combination of work experience and educationRequired Skills (List All That Apply)Knowledge of and experience with Microsoft Office and related applicationsAttention to detailExcellent verbal and written communication skillsStrong organizational skillsAbility to manage multiple projects in a fast paced, high pressure environmentHACCP CertifiedCPO (Certified Plant Operator) from IBWASupervisory Responsibilities (List All That Apply)Responsible for the direction of several corporate level QA Positions:Water Quality ManagerBeverage Quality ManagerAseptic Quality ManagerNatural Resources ManagerCorporate Quality Laboratory ManagerCompetenciesExcellent communication skills at all levels. Strong ability to clearly communicate with Niagara Customers via email, phone and in-person meetings.Ability to present relevant information and respond to questions from groups of customer buyers, industry professionals, quality managers, or employees.Extremely strong organizational skills with the ability to multi taskParticipate in proactive team efforts to achieve departmental and company goals.Must be able to work independently while maintaining constant communication with Niagara staff.Must work well under pressure in a very fast paced environment.Strong knowledge of food plant sanitation principles and techniques. Microsoft Office, Word, Excel and OutlookWillingness to travel (Willingness to continually embrace personal and professional developmentProvide leadership to others through example and sharing of knowledge.This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:Lead Like an OwnerManages a safe working environment, accurately documents safety related training, and effectively communicates safety incidentsProvides strategic input and oversight to departmental projectsMakes data driven decisions and develops sustainable solutionsSkilled in reducing costs and managing timelines while prioritizing long run impact over short term winsMakes decisions by putting overall company success first before department/individual successLeads/facilitates discussions to get positive outcomes for the customerMakes strategic decisions which prioritize the needs of the customer over departmental/individual goalsInnovACTContinuously evaluates existing programs and processes, and develops new initiatives to increase efficiency and reduce wasteCreates, monitors, and responds to departmental performance metrics to drive continuous improvementCommunicates a clear vision, organizes resources effectively, and adjusts the strategy as needed when managing changeFind a WayDemonstrates ability to think analytically and synthesize complex informationEffectively delegates technical tasks to subordinatesWorks effectively with departments, vendors, and customers to achieve organizational successIdentifies opportunities for collaboration in strategic waysEmpowered to be GreatMakes hiring decisions primarily based on culture fit and attitude, and secondarily based on technical expertiseEngages in long term talent planningProvides opportunities for the development of all direct reportsUnderstands, identifies, and addresses conflict within own team and between teamsEducationMinimum Required:Bachelor's DegreePreferred:Master's DegreeCertification/LicenseRequired: N/APreferred: CPO IBWA, HACCP, SQF practitionerForeign Language Required: Full Professional Proficiency, EnglishPreferred: Native or Bilingual Proficiency, SpanishTypical Compensation RangePay Rate Type: Salary$204,900.22 - $286,860.32 / YearlyBonus Target: 30% AnnualBenefitsOur Total Rewards package is thoughtfully designed to support both you and your family:Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.Paid Time Off for holidays, sick time, and vacation timePaid parental and caregiver leavesMedical, including virtual care optionsDentalVision401(k) with company matchHealth Savings Account with company matchFlexible Spending AccountsExpanded mental wellbeing benefits including free counseling sessions for all team members and household family membersFamily Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursementsIncome protection including Life and AD&D, short and long-term disability, critical illness and an accident planSpecial discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunitiesAnd more!https://careers.niagarawater.com/us/en/benefits *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.Niagara Plant NameCORP-OFFSITE