{"schemaVersion":"jobsearcher.job.v1","id":"4765f9b1a99e1cced8291025","url":"https://jobsearcher.com/jobs/4765f9b1a99e1cced8291025","canonicalUrl":"https://jobsearcher.com/jobs/4765f9b1a99e1cced8291025","title":"Process Manager, Strategy & Optimization","description":"Start applying with LinkedIn\nStart\nPlease wait...\n\na.dialogApplyBtn { display: none; }\nProcess Manager, Strategy & Optimization\nDate: Sep 10, 2026\nLocation:\n\nUS, Virtual, NOAM\n\n#job-location.job-location-inline { display: inline; }\n\nStart your journey with BCD: Grow, connect, collaborate and celebrate with our global team\n\nProcess Manager, Operations Strategy & Optimization (Remote)\n\nFull time, United States, Canada\n\nThe Process Manager for Operations Strategy & Optimization is responsible for defining, enabling, and continuously improving operational service delivery. This role partners across Operations, Technology, Product, Implementation, Training, and Leadership teams to align on scalable service solutions, optimize processes, support operational readiness, and drives initiatives to improve consistency, productivity, performance, and customer outcomes.\n\nThe ideal candidate is a consultative, strategic thinker who can translate business needs into practical, scalable, and sustainable operational solutions.\n\nThinks strategically while remaining execution focused\nOperates as a consultant and trusted advisor\nProactively identifies opportunities for improvement and innovation\nUses data and insights to make recommendations\nBuilds strong partnerships across functions\nBalances customer needs, business objectives, and operational realities\nIs comfortable navigating ambiguity and driving change\nThrives in a fast-paced environment with multiple priorities\nIs curious, proactive, collaborative, and focused on outcomes\n\nAs a Process Manager, Operations Strategy & Optimization, you will\n\nConduct discovery sessions to identify business requirements and design processes that align with business objectives and best practices\nPartner with operations to identify servicing needs, operational challenges, and improvement opportunities\nProvide recommendations and future-state solutions that align operational capabilities with business needs\nDrive initiatives that improve operational efficiency, service consistency, quality, and customer outcomes\nSupport the successful implementation of new technologies, operational initiatives, and service model changes\nPartner with Product and Technology teams to support operational readiness for technology initiatives\nSupport testing, adoption planning, communication, training support, and post-implementation stabilization activities\nAssist with organizational change initiatives, transformation efforts, and operational improvement programs\n\nAbout you\n\nPrior corporate travel experience\nExperience in operations, process improvement, project management, consulting, or program management\nExperience designing and documenting requirements, processes, workflows, and scope of services\nKnowledge of GDS Amadeus\nStrong analytical and problem-solving capabilities\nExperience supporting cross-functional initiatives\nExcellent communication, facilitation, and presentation skills\n\nWhat we offer you\n\nAt BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.\n\nAbout us\n\nBCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.\n\nGet to know us by reading our blog and checking out our social media:\n\nhttps://www.bcdtravel.com/blog/\nhttps://","company":"Bcd","rawCompany":"bcd","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-09-16T10:35:10.918Z","occupations":[{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"},{"code":"541614","title":"Process, Physical Distribution, and Logistics Consulting Services","slug":"process-physical-distribution-and-logistics-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Process Manager, Strategy & Optimization","description":"Start applying with LinkedIn\nStart\nPlease wait...\n\na.dialogApplyBtn { display: none; }\nProcess Manager, Strategy & Optimization\nDate: Sep 10, 2026\nLocation:\n\nUS, Virtual, NOAM\n\n#job-location.job-location-inline { display: inline; }\n\nStart your journey with BCD: Grow, connect, collaborate and celebrate with our global team\n\nProcess Manager, Operations Strategy & Optimization (Remote)\n\nFull time, United States, Canada\n\nThe Process Manager for Operations Strategy & Optimization is responsible for defining, enabling, and continuously improving operational service delivery. This role partners across Operations, Technology, Product, Implementation, Training, and Leadership teams to align on scalable service solutions, optimize processes, support operational readiness, and drives initiatives to improve consistency, productivity, performance, and customer outcomes.\n\nThe ideal candidate is a consultative, strategic thinker who can translate business needs into practical, scalable, and sustainable operational solutions.\n\nThinks strategically while remaining execution focused\nOperates as a consultant and trusted advisor\nProactively identifies opportunities for improvement and innovation\nUses data and insights to make recommendations\nBuilds strong partnerships across functions\nBalances customer needs, business objectives, and operational realities\nIs comfortable navigating ambiguity and driving change\nThrives in a fast-paced environment with multiple priorities\nIs curious, proactive, collaborative, and focused on outcomes\n\nAs a Process Manager, Operations Strategy & Optimization, you will\n\nConduct discovery sessions to identify business requirements and design processes that align with business objectives and best practices\nPartner with operations to identify servicing needs, operational challenges, and improvement opportunities\nProvide recommendations and future-state solutions that align operational capabilities with business needs\nDrive initiatives that improve operational efficiency, service consistency, quality, and customer outcomes\nSupport the successful implementation of new technologies, operational initiatives, and service model changes\nPartner with Product and Technology teams to support operational readiness for technology initiatives\nSupport testing, adoption planning, communication, training support, and post-implementation stabilization activities\nAssist with organizational change initiatives, transformation efforts, and operational improvement programs\n\nAbout you\n\nPrior corporate travel experience\nExperience in operations, process improvement, project management, consulting, or program management\nExperience designing and documenting requirements, processes, workflows, and scope of services\nKnowledge of GDS Amadeus\nStrong analytical and problem-solving capabilities\nExperience supporting cross-functional initiatives\nExcellent communication, facilitation, and presentation skills\n\nWhat we offer you\n\nAt BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.\n\nAbout us\n\nBCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.\n\nGet to know us by reading our blog and checking out our social media:\n\nhttps://www.bcdtravel.com/blog/\nhttps://","datePosted":"2026-09-16T10:35:10.918Z","dateModified":"2026-09-16T10:35:10.918Z","hiringOrganization":{"@type":"Organization","name":"Bcd","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4765f9b1a99e1cced8291025"},"url":"https://jobsearcher.com/jobs/4765f9b1a99e1cced8291025"}}