Application Support Analyst

Application Support AnalystWMS Application Support Analyst (Hybrid Memphis, TN or Remote)If youve supported warehouse or operational systems and enjoy solving complex issues while improving how things work this is worth a look.Were hiring a WMS Application Support Analyst to support a critical warehouse management platform post-implementation. This role sits at the intersection of operations and IT troubleshooting issues, supporting users, and helping optimize system performance.OverviewYoull take ownership of application support, working closely with business users, IT teams, and external partners to keep systems running effectively and improve processes over time.ResponsibilitiesSupport and troubleshoot warehouse management and related business applicationsInvestigate issues, perform root cause analysis, and drive resolutionPartner with stakeholders to gather requirements and translate needs into solutionsSupport testing and validation of system changesIdentify process gaps and recommend improvementsCollaborate with internal teams and vendors to deliver enhancementsRequired Skills4+ years in application support, business systems, or similar roleExperience supporting a WMS systemStrong SQL skills for troubleshooting and data validationExperience with Jira or similar toolsSolid understanding of system lifecycles and support processesStrong communication and problem-solving skillsNice to HaveExperience with WMS platforms like Manhattan, Softeon, Blue Yonder, SAP EWM, Oracle WMS, or similarExposure to supply chain or operational environmentsExperience supporting CRM (Salesforce) or enterprise applicationsHow to ApplySubmit your resume for confidential consideration.