{"schemaVersion":"jobsearcher.job.v1","id":"46effdd8e105894e13a5404e","url":"https://jobsearcher.com/jobs/46effdd8e105894e13a5404e","canonicalUrl":"https://jobsearcher.com/jobs/46effdd8e105894e13a5404e","title":"US_West | Platform Engineer - DevOps_L2","description":"ServiceNow Technical LeadWe are seeking an experienced ServiceNow technical lead to join our dynamic team. In this role, you will be responsible for designing, implementing, and optimizing ServiceNow solutions specifically for the telecommunications industry using the TSM and TSOM modules. You will work closely with clients and internal teams to deliver innovative solutions that streamline telecom operations and enhance service delivery.\r\nKey Responsibilities:\r\nLead the architectural design and implementation of ServiceNow solutions for telecom clients\r\nDevelop and maintain solution blueprints, technical specifications, and integration designs\r\nCollaborate with clients to understand their business requirements and translate them into technical solutions\r\nProvide expert guidance on ServiceNow best practices, particularly in the telecom domain\r\nMentor and guide junior team members on ServiceNow implementations\r\nEnsure solution designs align with client's business objectives and industry standards\r\nConduct technical reviews and quality assurance checks on deliverables\r\nStay updated on the latest ServiceNow releases and features, particularly those relevant to TSM and TSOM\r\nParticipate in pre-sales activities, including solution demonstrations and proposal development\r\nTroubleshoot complex issues and provide escalation support\r\nQualifications:\r\nBachelor's degree in Computer Science, Information Technology, or a related field\r\nMinimum of 5 years of experience with ServiceNow platform\r\nStrong understanding of ITIL processes and telecom industry standards\r\nExpertise in ServiceNow scripting, workflow design, and platform customization\r\nExperience with integrating ServiceNow with other telecom systems and tools\r\nExcellent problem-solving and analytical skills\r\nStrong communication and presentation skills\r\nAbility to work effectively in a team environment and lead technical discussions","company":"Redolent","rawCompany":"redolent","city":"Irvine","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-09T01:25:01.988Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"US_West | Platform Engineer - DevOps_L2","description":"ServiceNow Technical LeadWe are seeking an experienced ServiceNow technical lead to join our dynamic team. In this role, you will be responsible for designing, implementing, and optimizing ServiceNow solutions specifically for the telecommunications industry using the TSM and TSOM modules. You will work closely with clients and internal teams to deliver innovative solutions that streamline telecom operations and enhance service delivery.\r\nKey Responsibilities:\r\nLead the architectural design and implementation of ServiceNow solutions for telecom clients\r\nDevelop and maintain solution blueprints, technical specifications, and integration designs\r\nCollaborate with clients to understand their business requirements and translate them into technical solutions\r\nProvide expert guidance on ServiceNow best practices, particularly in the telecom domain\r\nMentor and guide junior team members on ServiceNow implementations\r\nEnsure solution designs align with client's business objectives and industry standards\r\nConduct technical reviews and quality assurance checks on deliverables\r\nStay updated on the latest ServiceNow releases and features, particularly those relevant to TSM and TSOM\r\nParticipate in pre-sales activities, including solution demonstrations and proposal development\r\nTroubleshoot complex issues and provide escalation support\r\nQualifications:\r\nBachelor's degree in Computer Science, Information Technology, or a related field\r\nMinimum of 5 years of experience with ServiceNow platform\r\nStrong understanding of ITIL processes and telecom industry standards\r\nExpertise in ServiceNow scripting, workflow design, and platform customization\r\nExperience with integrating ServiceNow with other telecom systems and tools\r\nExcellent problem-solving and analytical skills\r\nStrong communication and presentation skills\r\nAbility to work effectively in a team environment and lead technical discussions","datePosted":"2026-08-09T01:25:01.988Z","dateModified":"2026-08-09T01:25:01.988Z","hiringOrganization":{"@type":"Organization","name":"Redolent","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Irvine","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"46effdd8e105894e13a5404e"},"url":"https://jobsearcher.com/jobs/46effdd8e105894e13a5404e"}}