Front Desk Receptionist
We are looking for a Front Desk Receptionist to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Receptionist responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our motel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Confirm group reservations and arrange personalized services
Maintain updated records of bookings and payments
Skills
Front Desk Experience Recommended
Customer service attitude
Excellent communication and organizational skills
Job Type: Full-time
Pay: Up to $10.00 per hour
Schedule:
8 hour shift
Work Location: In person