{"schemaVersion":"jobsearcher.job.v1","id":"46853ff43bd9db2eb7ece3c7","url":"https://jobsearcher.com/jobs/46853ff43bd9db2eb7ece3c7","canonicalUrl":"https://jobsearcher.com/jobs/46853ff43bd9db2eb7ece3c7","title":"Technical Support & Dispatch - FT","description":"Job Opportunity: Service DispatcherJoin a global organization with a strong local presence in Rochester! For decades, providing office solutions that go beyond print equipment, offering innovative, real-world print management strategies to reduce costs, secure documents, and minimize environmental impact. We're looking for driven individuals ready to contribute their best.Details:Schedule: Monday-Friday, 8 AM-5 PMPay: $17-18/hrFull benefits upon permanent hireGreat opportunity to start a career in office workRole Summary: As a Service Dispatcher, you'll play a key role in ensuring smooth operations by coordinating service technicians, resolving customer inquiries, and maintaining accurate records. You'll prioritize calls, handle escalations, and provide excellent customer support.Key Responsibilities:Dispatch service technicians promptly, minimizing response times and ensuring efficiency.Document dispatch activities accurately using automated systems.Resolve customer service issues and escalate complex inquiries when needed.Maintain and update customer records; assist with billing and account inquiries.Expedite parts orders, process supply requests, and support contract administration.Handle customer calls with professionalism and provide timely resolutions.Perform additional responsibilities as assigned.Qualifications:Experience: 3+ years in dispatch or customer service troubleshooting roles.Education: High School Diploma or equivalent.Skills:Proficient in Microsoft Suite (Excel, Word).Excellent communication and customer service skills.Ability to work in a fast-paced, dynamic environment.Self-motivated and detail-oriented.Take the first step toward building your career in a supportive and dynamic work environment. Apply today!","company":"Tes Staffing","rawCompany":"tes staffing","city":"Chester","state":"NJ","isRemote":false,"isActive":false,"createdAt":"2026-08-19T00:41:41.377Z","occupations":[{"code":"43-5032.00","title":"Dispatchers, Except Police, Fire, and Ambulance","slug":"dispatchers-except-police-fire-and-ambulance"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"}],"industries":[{"code":"561110","title":"Office Administrative Services","slug":"office-administrative-services"},{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support & Dispatch - FT","description":"Job Opportunity: Service DispatcherJoin a global organization with a strong local presence in Rochester! For decades, providing office solutions that go beyond print equipment, offering innovative, real-world print management strategies to reduce costs, secure documents, and minimize environmental impact. We're looking for driven individuals ready to contribute their best.Details:Schedule: Monday-Friday, 8 AM-5 PMPay: $17-18/hrFull benefits upon permanent hireGreat opportunity to start a career in office workRole Summary: As a Service Dispatcher, you'll play a key role in ensuring smooth operations by coordinating service technicians, resolving customer inquiries, and maintaining accurate records. You'll prioritize calls, handle escalations, and provide excellent customer support.Key Responsibilities:Dispatch service technicians promptly, minimizing response times and ensuring efficiency.Document dispatch activities accurately using automated systems.Resolve customer service issues and escalate complex inquiries when needed.Maintain and update customer records; assist with billing and account inquiries.Expedite parts orders, process supply requests, and support contract administration.Handle customer calls with professionalism and provide timely resolutions.Perform additional responsibilities as assigned.Qualifications:Experience: 3+ years in dispatch or customer service troubleshooting roles.Education: High School Diploma or equivalent.Skills:Proficient in Microsoft Suite (Excel, Word).Excellent communication and customer service skills.Ability to work in a fast-paced, dynamic environment.Self-motivated and detail-oriented.Take the first step toward building your career in a supportive and dynamic work environment. Apply today!","datePosted":"2026-08-19T00:41:41.377Z","dateModified":"2026-08-19T00:41:41.377Z","hiringOrganization":{"@type":"Organization","name":"Tes Staffing","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chester","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"46853ff43bd9db2eb7ece3c7"},"url":"https://jobsearcher.com/jobs/46853ff43bd9db2eb7ece3c7"}}