{"schemaVersion":"jobsearcher.job.v1","id":"4681a1bead0ae2aa34791355","url":"https://jobsearcher.com/jobs/4681a1bead0ae2aa34791355","canonicalUrl":"https://jobsearcher.com/jobs/4681a1bead0ae2aa34791355","title":"Sr Manager, Cloud & Platform Engineering","description":"Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com .\nResponsibilities\nSummary The Senior Manager, Cloud & Platform Engineering leads teams responsible for designing, building, and operating cloud infrastructure and internal platforms that power mission‑critical services at scale. This role is accountable for cloud foundations, platform reliability and resiliency, automation, and recoverability by design, while ensuring a strong partnership with other cross-functional teams to deliver results.\nThis is a technical leadership role requiring deep experience in cloud and platform engineering, combined with strong people leadership, execution discipline, and the ability to translate business needs into scalable engineering solutions.\nResponsibilities:\nLead and develop Cloud Engineers and Platform Engineers, fostering a culture of accountability, ownership, and continuous improvement.\nOwn the technical vision and roadmap for cloud foundations and internal platforms.\nEstablish cloud standards, architectural patterns, and governance frameworks across the organization.\nDefine and evolve AWS infrastructure – networking, compute, storage, IAM, security, and resiliency.\nEnsure all cloud and platform services are reliable and resilient by design, not by operational heroics.\nDrive adoption of multi‑AZ and multi‑region resilience patterns where required.\nPlan and lead large infrastructure projects in collaboration with Engineering, Corporate IT, GRC, and Security teams, and partner with peer leaders across Product and Engineering to deliver end‑to‑end outcomes\nPartner with Security and GRC teams to meet security standards, end-of-life and vulnerability remediations, audit and compliance (e.g., PCI, SOX controls), data protection and recovery expectations.\nChampion automation‑first and infrastructure‑as‑code practices.\nManage cloud budgets, forecast usage, and drive cost optimization initiatives.\nRecommend software improvements to achieve higher availability, scalability, and efficiency.\nManage on-call rotations and be on the escalation path of the on-call rotation to respond to incidents.\nMay include other duties as assigned.\nQualifications\nRequired Skills:\nDeep hands‑on knowledge of AWS at an architectural level.\nExcellent problem solving, analytical, and decision-making skills\nProven people‑management experience leading cloud or platform engineering teams.\nExperience managing direct reports remotely.\nExperience leading large‑scale cloud migrations or platform transformations.\nExperience managing complex projects.\nProven experience building internal platforms or shared engineering services at scale.\nDeep understanding of Linux environments, networking, and cloud architecture fundamentals.\nExperience with DevOps/SRE methodologies & tools\nExperience in performance engineering and capacity planning\nExperience with software development and testing processes in an agile environment\nExperience with Kubernetes, Helm-charts, Gitlab, Elasticsearch, Confluent Kafka.\nAbility to collaborate cross-functionally and drive results\nAbility to navigate ambiguity and drive alignment across competing priorities.\nFamiliar with secure development processes across the full SDLC, including secrets management, vulnerability scanning, and CVE remediation.\nFamiliar with GRC review, PCI audit and SOC2 compliance processes.\nAble to manage multiple priority projects at the same time.\nSolid understanding of cloud and platform engineering, IaC, CI/CD pipelines, observability, reliability and resilience patterns.\nStrong communication skills with the ability to engage both technical and executive audiences (verbal and written).\nAble to go deep technically when needed, while operating primarily at the systems and strategy level.\nDemonstrated ability to use data to make informed decisions about priorities and measure the cost of problems and the impact of solutions.\nDemonstrated ability to build solutions to automate monitoring systems to ensure the highest level of uptime for production systems.\nExperience managing cloud costs, budgets, and optimization initiatives.\nPreferred Skills:\nAWS\nTerraform\nConfluent Kafka\nGitLab\nKubernetes\nDocker\nGood working knowledge of Istio service mesh\nGood working knowledge of Akamai\nUnderstanding of Kubernetes and networking in a microservice architecture\nAgile development certification\nPhysical Role Requirements Be seated at a computer intermittently for up to eight hours a day. Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sitting for long periods of time while using office equipment such as computers and phones. Repetitive motions using hands and digits; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.\nMinimum Education, Licensure and Professional Certification requirements: Bachelor’s degree required in Computer Science, Engineering, or related field. AWS certifications are preferred\nMinimum Experience required (number of years necessary to perform role): 6+ years of experience required in platform, cloud, infrastructure, DevOps or SRE roles. 5+ years of people leadership experience managing engineering teams\nTravel: Up to 20%\nOther/State Specific\nThis role pays between $ 165k to $ 205k , and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.\nAt Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.\nOur approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.\nNeed help finding the right job?\nWe can recommend jobs specifically for you!Software Powered by ICIMS (https://careers-frontdoor.icims.com/connect?back=intro&findajob=1&in_iframe=1&hashed=-625971311)\nJob Locations US\nID 2026-4073\nCategory Engineering\nType Full Time\nCompany AHS American Home Shield Corp","company":"Frontdoor","rawCompany":"frontdoor","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-08-03T17:41:48.789Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"11-9041.00","title":"Architectural and Engineering Managers","slug":"architectural-and-engineering-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sr Manager, Cloud & Platform Engineering","description":"Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com .\nResponsibilities\nSummary The Senior Manager, Cloud & Platform Engineering leads teams responsible for designing, building, and operating cloud infrastructure and internal platforms that power mission‑critical services at scale. This role is accountable for cloud foundations, platform reliability and resiliency, automation, and recoverability by design, while ensuring a strong partnership with other cross-functional teams to deliver results.\nThis is a technical leadership role requiring deep experience in cloud and platform engineering, combined with strong people leadership, execution discipline, and the ability to translate business needs into scalable engineering solutions.\nResponsibilities:\nLead and develop Cloud Engineers and Platform Engineers, fostering a culture of accountability, ownership, and continuous improvement.\nOwn the technical vision and roadmap for cloud foundations and internal platforms.\nEstablish cloud standards, architectural patterns, and governance frameworks across the organization.\nDefine and evolve AWS infrastructure – networking, compute, storage, IAM, security, and resiliency.\nEnsure all cloud and platform services are reliable and resilient by design, not by operational heroics.\nDrive adoption of multi‑AZ and multi‑region resilience patterns where required.\nPlan and lead large infrastructure projects in collaboration with Engineering, Corporate IT, GRC, and Security teams, and partner with peer leaders across Product and Engineering to deliver end‑to‑end outcomes\nPartner with Security and GRC teams to meet security standards, end-of-life and vulnerability remediations, audit and compliance (e.g., PCI, SOX controls), data protection and recovery expectations.\nChampion automation‑first and infrastructure‑as‑code practices.\nManage cloud budgets, forecast usage, and drive cost optimization initiatives.\nRecommend software improvements to achieve higher availability, scalability, and efficiency.\nManage on-call rotations and be on the escalation path of the on-call rotation to respond to incidents.\nMay include other duties as assigned.\nQualifications\nRequired Skills:\nDeep hands‑on knowledge of AWS at an architectural level.\nExcellent problem solving, analytical, and decision-making skills\nProven people‑management experience leading cloud or platform engineering teams.\nExperience managing direct reports remotely.\nExperience leading large‑scale cloud migrations or platform transformations.\nExperience managing complex projects.\nProven experience building internal platforms or shared engineering services at scale.\nDeep understanding of Linux environments, networking, and cloud architecture fundamentals.\nExperience with DevOps/SRE methodologies & tools\nExperience in performance engineering and capacity planning\nExperience with software development and testing processes in an agile environment\nExperience with Kubernetes, Helm-charts, Gitlab, Elasticsearch, Confluent Kafka.\nAbility to collaborate cross-functionally and drive results\nAbility to navigate ambiguity and drive alignment across competing priorities.\nFamiliar with secure development processes across the full SDLC, including secrets management, vulnerability scanning, and CVE remediation.\nFamiliar with GRC review, PCI audit and SOC2 compliance processes.\nAble to manage multiple priority projects at the same time.\nSolid understanding of cloud and platform engineering, IaC, CI/CD pipelines, observability, reliability and resilience patterns.\nStrong communication skills with the ability to engage both technical and executive audiences (verbal and written).\nAble to go deep technically when needed, while operating primarily at the systems and strategy level.\nDemonstrated ability to use data to make informed decisions about priorities and measure the cost of problems and the impact of solutions.\nDemonstrated ability to build solutions to automate monitoring systems to ensure the highest level of uptime for production systems.\nExperience managing cloud costs, budgets, and optimization initiatives.\nPreferred Skills:\nAWS\nTerraform\nConfluent Kafka\nGitLab\nKubernetes\nDocker\nGood working knowledge of Istio service mesh\nGood working knowledge of Akamai\nUnderstanding of Kubernetes and networking in a microservice architecture\nAgile development certification\nPhysical Role Requirements Be seated at a computer intermittently for up to eight hours a day. Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sitting for long periods of time while using office equipment such as computers and phones. Repetitive motions using hands and digits; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.\nMinimum Education, Licensure and Professional Certification requirements: Bachelor’s degree required in Computer Science, Engineering, or related field. AWS certifications are preferred\nMinimum Experience required (number of years necessary to perform role): 6+ years of experience required in platform, cloud, infrastructure, DevOps or SRE roles. 5+ years of people leadership experience managing engineering teams\nTravel: Up to 20%\nOther/State Specific\nThis role pays between $ 165k to $ 205k , and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.\nAt Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.\nOur approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.\nNeed help finding the right job?\nWe can recommend jobs specifically for you!Software Powered by ICIMS (https://careers-frontdoor.icims.com/connect?back=intro&findajob=1&in_iframe=1&hashed=-625971311)\nJob Locations US\nID 2026-4073\nCategory Engineering\nType Full Time\nCompany AHS American Home Shield Corp","datePosted":"2026-08-03T17:41:48.789Z","dateModified":"2026-08-03T17:41:48.789Z","hiringOrganization":{"@type":"Organization","name":"Frontdoor","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4681a1bead0ae2aa34791355"},"url":"https://jobsearcher.com/jobs/4681a1bead0ae2aa34791355"}}