{"schemaVersion":"jobsearcher.job.v1","id":"46718cfb4adc8add8ebae187","url":"https://jobsearcher.com/jobs/46718cfb4adc8add8ebae187","canonicalUrl":"https://jobsearcher.com/jobs/46718cfb4adc8add8ebae187","title":"Payment Processor","description":"Query Handling and Check Processing Agent (x20)Pay Rate – $20.00-25.00/hrSchedule - 7:00 - 4:00 (1hr Lunch)Number of Temps needed – 20 temps for nowContract Length: TBDLocation:16855 North chase DriveSuite 400, 4th floorHouston, Texas 77060Job DescriptionAssignment focus: High-volume refund query handling, documentation review, refund validation, check processing, reconciliation support, and exception routing.Position SummaryThe Query Handling / Check Processing Agent will support the processing of high volume refund requests, internal inquiries, refund documentation, and check-related activities. The role requires strong attention to detail, the ability to follow established procedures, and consistent achievement of productivity, accuracy, and turnaround expectations.Key ResponsibilitiesMonitor assigned query, email, or workflow queues daily.Review incoming refund requests and support documentation for completeness and accuracy.Process refund requests in accordance with established procedures and approval requirements.Prepare and validate information required for refund check processing.Verify customer names, addresses, account information, refund amounts, and other required payment details before submission.Enter refund and check processing information accurately into designated systems, spreadsheets, or workflow tools.Maintain complete and accurate documentation for each refund or inquiry processed.Update case status, notes, reference numbers, and required tracking fields.Identify missing, inconsistent, or potentially duplicate information and route exceptions to the appropriate supervisor or subject matter expert.Complete assigned work within established service level and turnaround expectations.Meet established productivity and quality standards.Protect confidential customer, payment, and company information.Follow all applicable internal controls, approval requirements, and audit documentation standards.Skills and QualificationsPrevious experience in transaction processing, accounts receivable, customer service, query handling, refunds, payment processing, finance operations, or a related area preferred.High school diploma or equivalent required.Strong attention to detail and commitment to accuracy.Ability to process a high volume of transactions while maintaining quality.Ability to follow detailed procedures, work instructions, and approval requirements.Effective written and verbal communication skills.Ability to identify discrepancies and escalate exceptions appropriately.Ability to work independently while also contributing to a team environment.Professional and respectful interaction with internal and external customers.Basic knowledge of Microsoft Outlook, Excel, Word, and Teams.Experience with SAP, workflow tools, customer accounting systems, or refund-processing systems is preferred.Ability to learn new systems and processes quickly.Ability to handle confidential financial and customer information appropriately.Key Performance ExpectationsAccuracy of refund and check-processing information.Number of assigned cases or transactions completed.Proper documentation of actions, decisions, and exceptions.Compliance with procedures, approvals, and internal controls.Attendance and schedule adherence.","company":"Insight Global","rawCompany":"insight global","city":"Houston","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-19T13:26:22.725Z","occupations":[{"code":"43-3099.00","title":"Financial Clerks, All Other","slug":"financial-clerks-all-other"},{"code":"43-3031.00","title":"Bookkeeping, Accounting, and Auditing Clerks","slug":"bookkeeping-accounting-and-auditing-clerks"},{"code":"43-3051.00","title":"Payroll and Timekeeping Clerks","slug":"payroll-and-timekeeping-clerks"}],"industries":[{"code":"522320","title":"Financial Transactions Processing, Reserve, and Clearinghouse Activities","slug":"financial-transactions-processing-reserve-and-clearinghouse-activities"},{"code":"522390","title":"Other Activities Related to Credit Intermediation","slug":"other-activities-related-to-credit-intermediation"},{"code":"541214","title":"Payroll Services","slug":"payroll-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Payment Processor","description":"Query Handling and Check Processing Agent (x20)Pay Rate – $20.00-25.00/hrSchedule - 7:00 - 4:00 (1hr Lunch)Number of Temps needed – 20 temps for nowContract Length: TBDLocation:16855 North chase DriveSuite 400, 4th floorHouston, Texas 77060Job DescriptionAssignment focus: High-volume refund query handling, documentation review, refund validation, check processing, reconciliation support, and exception routing.Position SummaryThe Query Handling / Check Processing Agent will support the processing of high volume refund requests, internal inquiries, refund documentation, and check-related activities. The role requires strong attention to detail, the ability to follow established procedures, and consistent achievement of productivity, accuracy, and turnaround expectations.Key ResponsibilitiesMonitor assigned query, email, or workflow queues daily.Review incoming refund requests and support documentation for completeness and accuracy.Process refund requests in accordance with established procedures and approval requirements.Prepare and validate information required for refund check processing.Verify customer names, addresses, account information, refund amounts, and other required payment details before submission.Enter refund and check processing information accurately into designated systems, spreadsheets, or workflow tools.Maintain complete and accurate documentation for each refund or inquiry processed.Update case status, notes, reference numbers, and required tracking fields.Identify missing, inconsistent, or potentially duplicate information and route exceptions to the appropriate supervisor or subject matter expert.Complete assigned work within established service level and turnaround expectations.Meet established productivity and quality standards.Protect confidential customer, payment, and company information.Follow all applicable internal controls, approval requirements, and audit documentation standards.Skills and QualificationsPrevious experience in transaction processing, accounts receivable, customer service, query handling, refunds, payment processing, finance operations, or a related area preferred.High school diploma or equivalent required.Strong attention to detail and commitment to accuracy.Ability to process a high volume of transactions while maintaining quality.Ability to follow detailed procedures, work instructions, and approval requirements.Effective written and verbal communication skills.Ability to identify discrepancies and escalate exceptions appropriately.Ability to work independently while also contributing to a team environment.Professional and respectful interaction with internal and external customers.Basic knowledge of Microsoft Outlook, Excel, Word, and Teams.Experience with SAP, workflow tools, customer accounting systems, or refund-processing systems is preferred.Ability to learn new systems and processes quickly.Ability to handle confidential financial and customer information appropriately.Key Performance ExpectationsAccuracy of refund and check-processing information.Number of assigned cases or transactions completed.Proper documentation of actions, decisions, and exceptions.Compliance with procedures, approvals, and internal controls.Attendance and schedule adherence.","datePosted":"2026-08-19T13:26:22.725Z","dateModified":"2026-08-19T13:26:22.725Z","hiringOrganization":{"@type":"Organization","name":"Insight Global","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Houston","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"46718cfb4adc8add8ebae187"},"url":"https://jobsearcher.com/jobs/46718cfb4adc8add8ebae187"}}