{"schemaVersion":"jobsearcher.job.v1","id":"466dc60c7da03413cf8c97ea","url":"https://jobsearcher.com/jobs/466dc60c7da03413cf8c97ea","canonicalUrl":"https://jobsearcher.com/jobs/466dc60c7da03413cf8c97ea","title":"Operations Program Manager","description":"Job Description\r\nOversee daily execution with warehouse agencies and service partners across North America, ensuring quality, timeliness, compliance, and service performance\r\nTrack corrective and preventive actions, non-compliance trends, documentation accuracy, and audit readiness\r\nConvert improvement findings into standard operating procedures, training materials, and repeatable workflows\r\nDrive repair, maintenance, and warehouse improvements that increase efficiency, space utilization, cost effectiveness, and operational consistency\r\nPartner with suppliers, carriers, and 3PL providers to resolve material, shipping, and service escalations\r\nCollaborate with Physical Merchandising, Field Merchandising, Demo Tech, Retail Sales, Finance, Procurement, external agencies, and retail partners\r\nSupport new product introduction, retail refresh activitie\r\nWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.\r\nSkills and Requirements\r\n3+ years of project or program management experience in retail operations, supply chain, logistics, or a related field\r\n3+ years of experience in repair and maintenance, supply fulfillment, warehouse operations, vendor management, or 3PL management\r\nExperience supporting big-box retail, retail field operations, or multi-site retail execution\r\nStrong vendor management skills, including RFPs, SLAs, contracts, scorecards, escalations, and service reviews\r\nStrong organization, written and verbal communication, and ability to manage multiple priorities in a fast-paced environment\r\nProficiency in Google Suite and Microsoft Suite; ability to work cross-functionally with internal teams, external agencies, and retail partners\r\nAbility to travel within the U.S. and Canada as business needs require\r\nWorking hours: 8am-5pm PST or 9am-6pm CST\r\nBackground in consumer electronics, tech retail, or similar industries\r\nSix Sigma, PMP, or other process improvement/project management certification\r\nJ-18808-Ljbffr","company":"Insight Global","rawCompany":"insight global","city":"Redmond","state":"WA","isRemote":false,"isActive":false,"createdAt":"2026-07-25T00:23:29.638Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"}],"industries":[{"code":"493110","title":"General Warehousing and Storage","slug":"general-warehousing-and-storage"},{"code":"541614","title":"Process, Physical Distribution, and Logistics Consulting Services","slug":"process-physical-distribution-and-logistics-consulting-services"},{"code":"455219","title":"All Other General Merchandise Retailers","slug":"all-other-general-merchandise-retailers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Program Manager","description":"Job Description\r\nOversee daily execution with warehouse agencies and service partners across North America, ensuring quality, timeliness, compliance, and service performance\r\nTrack corrective and preventive actions, non-compliance trends, documentation accuracy, and audit readiness\r\nConvert improvement findings into standard operating procedures, training materials, and repeatable workflows\r\nDrive repair, maintenance, and warehouse improvements that increase efficiency, space utilization, cost effectiveness, and operational consistency\r\nPartner with suppliers, carriers, and 3PL providers to resolve material, shipping, and service escalations\r\nCollaborate with Physical Merchandising, Field Merchandising, Demo Tech, Retail Sales, Finance, Procurement, external agencies, and retail partners\r\nSupport new product introduction, retail refresh activitie\r\nWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.\r\nSkills and Requirements\r\n3+ years of project or program management experience in retail operations, supply chain, logistics, or a related field\r\n3+ years of experience in repair and maintenance, supply fulfillment, warehouse operations, vendor management, or 3PL management\r\nExperience supporting big-box retail, retail field operations, or multi-site retail execution\r\nStrong vendor management skills, including RFPs, SLAs, contracts, scorecards, escalations, and service reviews\r\nStrong organization, written and verbal communication, and ability to manage multiple priorities in a fast-paced environment\r\nProficiency in Google Suite and Microsoft Suite; ability to work cross-functionally with internal teams, external agencies, and retail partners\r\nAbility to travel within the U.S. and Canada as business needs require\r\nWorking hours: 8am-5pm PST or 9am-6pm CST\r\nBackground in consumer electronics, tech retail, or similar industries\r\nSix Sigma, PMP, or other process improvement/project management certification\r\nJ-18808-Ljbffr","datePosted":"2026-07-25T00:23:29.638Z","dateModified":"2026-07-25T00:23:29.638Z","hiringOrganization":{"@type":"Organization","name":"Insight Global","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Redmond","addressRegion":"WA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"466dc60c7da03413cf8c97ea"},"url":"https://jobsearcher.com/jobs/466dc60c7da03413cf8c97ea"}}