{"schemaVersion":"jobsearcher.job.v1","id":"46502641adc5dfda8de999da","url":"https://jobsearcher.com/jobs/46502641adc5dfda8de999da","canonicalUrl":"https://jobsearcher.com/jobs/46502641adc5dfda8de999da","title":"Technical Support Engineer","description":"NRI North America is looking for a qualified IT Technical Support Engineer that will be responsible for providing onsite support for new hire onboarding, desktop deployment, and IT operations support activities. This role focuses on hands-on device preparation, imaging, asset management, shipping logistics, and onsite technical support to ensure a seamless onboarding experience.\nThe technician will work closely with a remote technical support resource who will handle system configuration, administration, and remote troubleshooting. This role is primarily responsible for physical IT operations, equipment handling, and onsite technical support functions requiring an in-person presence.\nThis is a full-time opportunity that will be onsite 5 days per week at our client site in Ashburn, VA.\nResponsibilities\nPrepare, image, configure, deploy, and ship laptops, monitors, mobile devices, and other IT equipment for new hires and existing employees.\nMaintain accurate IT asset inventory, equipment lifecycle records, asset tagging, and storage organization.\nCoordinate hardware procurement, purchase orders, and vendor relationships for IT equipment and services.\nManage corporate mobile devices and Verizon services, including activations, terminations, inventory, and monthly billing reconciliation.\nSupport user account provisioning, software licensing, multi-factor authentication (MFA), Group Policy administration, and other system administration tasks.\nAssist with legal requests for archived email, file, and data retrieval.\nProvide onsite support for conference room AV/VTC technology, printers, network connectivity, structured cabling, and office infrastructure.\nAdminister physical security systems, including badge access and user provisioning.\nCoordinate with remote IT teams to ensure timely device deployments, onboarding activities, and issue resolution.\nDeliver responsive, professional customer service while supporting employees and ensuring a smooth onboarding experience.\nRequired Knowledge, Skills, and Abilities\nExperience in desktop support, IT provisioning, hardware deployment, or technical support\nFamiliarity with workstation imaging and deployment processes\nExperience with IT asset management and inventory control\nStrong organizational skills and attention to detail\nAbility to follow documented procedures and technical instructions\nStrong communication and customer service skills\nAbility to lift, move, and transport IT equipment as needed\nAbility to perform structured cabling and patch-panel work\nExperience with Endpoint Central, Dell hardware diagnostics, and enterprise onboarding processes preferred\nDesktop support or field services experience\nKnowledge of hardware deployment and IT operations best practices\nExperience supporting onboarding and employee provisioning workflows\nFamiliarity with badging and access control systems (e.g., Symmetry or similar platforms)\nExperience supporting mobile device management and telecom administration\nAbility to work independently while coordinating effectively with remote technical teams\n$30 - $35 an hour\nBenefits\nYou'll love working at NRI not just for the usual benefits, but for our environment and culture!\nYou'll work with a great group of people in a highly collaborative team and results oriented atmosphere.\nYou'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle.\nYou’ll work with large, sophisticated, and progressive clients throughout North America.\nWe provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.\nNotices\nThe above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.\nNRI North America is proud to be an Equal Opportunity/Affirmative Action employer.\nNRI North America will accept applications on an ongoing basis.\nNRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance.\nIf you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to CareersBe\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","company":"Corebts6","rawCompany":"corebts6","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-08-06T16:24:52.693Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Engineer","description":"NRI North America is looking for a qualified IT Technical Support Engineer that will be responsible for providing onsite support for new hire onboarding, desktop deployment, and IT operations support activities. This role focuses on hands-on device preparation, imaging, asset management, shipping logistics, and onsite technical support to ensure a seamless onboarding experience.\nThe technician will work closely with a remote technical support resource who will handle system configuration, administration, and remote troubleshooting. This role is primarily responsible for physical IT operations, equipment handling, and onsite technical support functions requiring an in-person presence.\nThis is a full-time opportunity that will be onsite 5 days per week at our client site in Ashburn, VA.\nResponsibilities\nPrepare, image, configure, deploy, and ship laptops, monitors, mobile devices, and other IT equipment for new hires and existing employees.\nMaintain accurate IT asset inventory, equipment lifecycle records, asset tagging, and storage organization.\nCoordinate hardware procurement, purchase orders, and vendor relationships for IT equipment and services.\nManage corporate mobile devices and Verizon services, including activations, terminations, inventory, and monthly billing reconciliation.\nSupport user account provisioning, software licensing, multi-factor authentication (MFA), Group Policy administration, and other system administration tasks.\nAssist with legal requests for archived email, file, and data retrieval.\nProvide onsite support for conference room AV/VTC technology, printers, network connectivity, structured cabling, and office infrastructure.\nAdminister physical security systems, including badge access and user provisioning.\nCoordinate with remote IT teams to ensure timely device deployments, onboarding activities, and issue resolution.\nDeliver responsive, professional customer service while supporting employees and ensuring a smooth onboarding experience.\nRequired Knowledge, Skills, and Abilities\nExperience in desktop support, IT provisioning, hardware deployment, or technical support\nFamiliarity with workstation imaging and deployment processes\nExperience with IT asset management and inventory control\nStrong organizational skills and attention to detail\nAbility to follow documented procedures and technical instructions\nStrong communication and customer service skills\nAbility to lift, move, and transport IT equipment as needed\nAbility to perform structured cabling and patch-panel work\nExperience with Endpoint Central, Dell hardware diagnostics, and enterprise onboarding processes preferred\nDesktop support or field services experience\nKnowledge of hardware deployment and IT operations best practices\nExperience supporting onboarding and employee provisioning workflows\nFamiliarity with badging and access control systems (e.g., Symmetry or similar platforms)\nExperience supporting mobile device management and telecom administration\nAbility to work independently while coordinating effectively with remote technical teams\n$30 - $35 an hour\nBenefits\nYou'll love working at NRI not just for the usual benefits, but for our environment and culture!\nYou'll work with a great group of people in a highly collaborative team and results oriented atmosphere.\nYou'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle.\nYou’ll work with large, sophisticated, and progressive clients throughout North America.\nWe provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.\nNotices\nThe above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.\nNRI North America is proud to be an Equal Opportunity/Affirmative Action employer.\nNRI North America will accept applications on an ongoing basis.\nNRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance.\nIf you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to CareersBe\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","datePosted":"2026-08-06T16:24:52.693Z","dateModified":"2026-08-06T16:24:52.693Z","hiringOrganization":{"@type":"Organization","name":"Corebts6","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"46502641adc5dfda8de999da"},"url":"https://jobsearcher.com/jobs/46502641adc5dfda8de999da"}}