Cloud Systems Administrator

About the CompanyInlighten Technologies is a Silicon Valley company developing next-generation microLED technologies for augmented reality (AR) and AI-powered smart glasses. Our mission is to push the limits of microLED performance and manufacturing, enabling scalable, mass-market production. We bring together a multidisciplinary team of innovators - from nanofabrication and epitaxy to system design - united by a vision to make light the interface of tomorrow.Join us and collaborate with a team focusing on display technologies that will shape the future of immersive computing.DescriptionInlighten Technologies is seeking a highly motivated and hands-on Cloud Systems Administrator to join our growing team in Silicon Valley. This role is ideal for someone who thrives in a fast-paced startup environment and enjoys building, securing, automating, and scaling modern cloud-first IT infrastructure from the ground up.As a Cloud Systems Administrator, you will play a critical role in managing and supporting the company’s cloud infrastructure, SaaS ecosystem, endpoint management platforms, identity systems, and cybersecurity operations. This individual will serve as a senior escalation point for the Help Desk team while partnering closely with, systems administration, business application and program management team to deliver a secure, reliable, and scalable technology environment.This position is instrumental in helping safeguard business operations, maximize technology investments, and support the company’s long-term growth initiatives. You’ll work closely with leadership, engineering, operations, and global employees to establish scalable IT processes, improve operational efficiency, and support next-generation AR / AI smart glass technologies.This is an exciting opportunity to join a cutting-edge technology company where IT is viewed as a strategic business partner and innovation enabler.Key ResponsibilitiesManage day-to-day IT infrastructure operations within a cloud-first environmentAdminister and support core SaaS platforms and enterprise applicationsMaintain and improve system reliability, availability, scalability, and operational efficiencyDeploy and manage monitoring, observability, and alerting solutionsLead infrastructure change management processes and maintain accurate system documentationSupport lab infrastructure environments including NAS storage and networking systemsAdminister Okta, FastPass, and automated identity provisioning systemsImplement and enforce IAM best practices, MFA policies, and zero-trust security principlesConfigure and maintain SSO integrations using SAML, OAuth, OIDC, and SCIM provisioningManage user lifecycle operations including onboarding, offboarding, role changes, and access reviewsAdminister Microsoft 365, Office 365, Teams, Exchange Online, and limited Google Workspace environmentsSupport collaboration and productivity platforms including Slack, Zoom, and BoxManage cloud backup and data protection platforms including Druva Manage and maintain endpoint platforms including Microsoft Intune, JAMF, and LogMeIn ResolveSupport modern endpoint management for Windows and macOS environmentsAutomate endpoint provisioning, software deployment, compliance, and patch managementEnsure endpoint devices remain secure, compliant, and aligned with company standardsAdminister and support security platforms including CrowdStrike, Cloudflare WARP, Mimecast, and KnowBe4Implement security hardening standards related to encryption, endpoint protection, and access controlSupport Meraki firewalls, switches, wireless access points, VLANs, and Cloud Radius environmentsTroubleshoot networking, VPN, wireless, and connectivity issuesServe as a senior escalation point for Help Desk issues requiring advanced troubleshootingCollaborate closely with project management, systems administration, and business applications teamsProvide direct support to end users and executives as neededRespond quickly to changing business needs while implementing long-term scalable solutions Create and maintain SOPs, runbooks, technical documentation, and knowledge base articlesDevelop workflow automation solutions using, PowerShell, or similar toolsContinuously identify opportunities for automation, optimization, and operational improvementRequirements8+ years of experience in systems administration, cloud infrastructure, or enterprise IT operationsStrong experience supporting hybrid cloud and SaaS-first environmentsHands-on experience administering Microsoft 365 / Office 365, Azure, Exchange Online, Teams, and SharePointStrong experience with identity and access management platforms including Okta, SSO, MFA, SCIM provisioning, and lifecycle managementExperience managing endpoint platforms such as Microsoft Intune, JAMF, Apple Business Manager, and LogMeIn ResolveStrong understanding of modern endpoint management and zero-trust security modelsExperience supporting security platforms such as CrowdStrike, Mimecast, Cloudflare WARP, KnowBe4, or similar toolsStrong networking knowledge including TCP/IP, VLANs, VPNs, wireless networking, firewalls, routing, and switchingExperience supporting Cisco Meraki environments including firewalls, switches, and wireless access pointsExperience with cloud backup, disaster recovery, and storage platforms such as Druva, Box, or NAS environmentsExperience with scripting and automation tools such as PowerShell and similar platformsStrong understanding of IT security frameworks, compliance standards, and governance practices including SOC2, ISO 27001, GDPR, and IAM best practicesExperience managing patching, software deployment, compliance, and lifecycle management for Windows and macOS devicesAbility to troubleshoot and resolve complex infrastructure, endpoint, networking, and SaaS-related issuesExperience serving as a senior escalation point and mentoring junior IT staff or Help Desk teamsStrong project management, organizational, and documentation skillsExcellent communication and customer service skills with the ability to support executives and cross-functional teamsAbility to prioritize tasks, adapt quickly, and thrive in a fast-paced startup environmentNice to haveExperience working in semiconductor, AR/AI, manufacturing, or high-tech startup environmentsExperience helping build or scale IT infrastructure from the ground upFamiliarity with Cisco Meraki CloudRadius or enterprise wireless authentication platformsExperience supporting compliance initiatives such as SOC2, ISO 27001 and GDPRKnowledge of Azure cloud services including Azure AD, Conditional Access, Intune integrations, and cloud networkingExperience managing Apple Business Manager and zero-touch deployment workflowsExperience with backup and disaster recovery planning and testingExperience supporting international offices and remote global teamsExperience leading office buildouts, network deployments, or infrastructure refresh projectsIndustry certifications such as Microsoft, Azure, Okta, JAMF, Cisco Meraki, Security+, Network+, or CISSP certificationsStrong passion for automation, operational efficiency, cybersecurity, and continuous improvementWhat we offerBase salary range: $100k-$170kComprehensive health, dental, and vision insurance401(k) retirement planPaid holidays and vacationA varied role with real responsibility and visibility.Direct collaboration, quick decisions, and the joy of building something great together.A dynamic, informal startup culture.Equal Employment OpportunityInlighten Technologies is an equal opportunity employer that is committed to inclusion and diversity. We promote equal opportunity for all applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other legally protected characteristics.