{"schemaVersion":"jobsearcher.job.v1","id":"45ee66ed1e5ffd808b30c8a3","url":"https://jobsearcher.com/jobs/45ee66ed1e5ffd808b30c8a3","canonicalUrl":"https://jobsearcher.com/jobs/45ee66ed1e5ffd808b30c8a3","title":"Client Services Associate (part-time)","description":"Join TBK Bank!\r\nAt TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.\r\nPosition Summary\r\nAs a Client Services Associate (part-time), you'll have the opportunity to build professional relationships and provide an exceptional client experience. You will use your knowledge and skills to help clients meet their financial goals through daily transactions and quality referrals to other departments within the bank. Major responsibilities will include:\r\nProviding prompt and accurate teller transactions, in accordance with the Bank's policies and procedures.\r\nBalancing currency, coin, and teller drawer at the end of each shift.\r\nOpening new accounts per Bank and regulatory requirements, as well as performing account/file maintenance and other personal banker duties.\r\nProviding exceptional customer service and identifying appropriate cross sell opportunities with professionalism and enthusiasm.\r\nQualifications\r\nHigh school diploma or general education degree (GED) required.\r\nMust be 18 years old\r\nSix to twelve months of bank teller experience preferred\r\nCustomer service, sales, or cross selling experience desired\r\nPosition Description\r\nEssential duties and responsibilities include the following.\r\nOther duties may be assigned\r\nProvides exceptional customer service by standing to welcome the customer, using the customer's name, taking responsibility for the customer, thanking the customer by name and exceeding the customer's expectations.\r\nResponsible for balancing currency, coin, and checks in teller drawer at end of each shift in comparison to computer totals. Maintains appropriate cash levels in teller drawer in accordance with the security policy. Complies with the Teller Over and Short Procedure.\r\nPerforms all customer teller transactions and inputs them into the computer system in accordance with established procedures. Includes cashing checks, receiving cash for deposit, verifying amounts, verifying customer balances and examining checks for appropriate signatures and endorsements.\r\nProcesses savings bonds, branch capture, cashier's checks, and other items based on branch.\r\nOpens new accounts; prepares and compiles new customer information in accordance with the banks CIP and Know your Customer policies, as well as ensures completeness and accuracy of documentation including scanning into the system, and timely follow up on missing or incomplete documents.\r\nSuccessfully complete Account/File Maintenance with proper documentation.\r\nHelp customers with items such as Stop Payments, Debit Card Orders/Reorders, Debit Card Disputes, IRAs, Heath Savings Accounts, Wire Transfers, Directo-a-Mexico, Online Banking and Mobile Banking.\r\nPlaces holds on accounts for uncollected funds in accordance with regulations.\r\nAllows customers access to safe deposit boxes following specified procedures.\r\nCapable of assisting tellers with balancing daily transactions.\r\nMay assist in balancing vault.\r\nKnowledgeable of bank products and services to best serve customer's financial needs. Includes recognizing, responding and or referring sales opportunities (Accounts, Credit Cards, Loans, etc.), as well as making quality referrals to other areas of the bank and bank partners (Commercial and Consumer Lending, Treasury Management, etc.)\r\nTakes initiative to answer customer phone calls/email, takes ownership of their issue, takes proper steps to resolve their issue and provides the customer with appropriate feedback in a timely manner.\r\nPromptly responds to customers' inquiries and requests regarding account and suggests resolutions on account disputes and other account activity.\r\nWorks professionally with, and generates goodwill between the retail banking department and other internal departments.\r\nProtects and safeguards customer information and bank property.\r\nAdheres to all bank and regulatory requirements and participates in required training.\r\nActively participates in local community and bank sponsored events\r\nCompensation Range\r\nHourly: $16.54 - $22.67\r\nWe offer Medical, Dental, Vision, Paid Time Off, 401k and much more.\r\nJ-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"Otis","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-09T00:48:06.886Z","occupations":[{"code":"43-4141.00","title":"New Accounts Clerks","slug":"new-accounts-clerks"},{"code":"43-3071.00","title":"Tellers","slug":"tellers"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"}],"industries":[{"code":"522110","title":"Commercial Banking","slug":"commercial-banking"},{"code":"522180","title":"Savings Institutions and Other Depository Credit Intermediation","slug":"savings-institutions-and-other-depository-credit-intermediation"},{"code":"522130","title":"Credit Unions","slug":"credit-unions"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Services Associate (part-time)","description":"Join TBK Bank!\r\nAt TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.\r\nPosition Summary\r\nAs a Client Services Associate (part-time), you'll have the opportunity to build professional relationships and provide an exceptional client experience. You will use your knowledge and skills to help clients meet their financial goals through daily transactions and quality referrals to other departments within the bank. Major responsibilities will include:\r\nProviding prompt and accurate teller transactions, in accordance with the Bank's policies and procedures.\r\nBalancing currency, coin, and teller drawer at the end of each shift.\r\nOpening new accounts per Bank and regulatory requirements, as well as performing account/file maintenance and other personal banker duties.\r\nProviding exceptional customer service and identifying appropriate cross sell opportunities with professionalism and enthusiasm.\r\nQualifications\r\nHigh school diploma or general education degree (GED) required.\r\nMust be 18 years old\r\nSix to twelve months of bank teller experience preferred\r\nCustomer service, sales, or cross selling experience desired\r\nPosition Description\r\nEssential duties and responsibilities include the following.\r\nOther duties may be assigned\r\nProvides exceptional customer service by standing to welcome the customer, using the customer's name, taking responsibility for the customer, thanking the customer by name and exceeding the customer's expectations.\r\nResponsible for balancing currency, coin, and checks in teller drawer at end of each shift in comparison to computer totals. Maintains appropriate cash levels in teller drawer in accordance with the security policy. Complies with the Teller Over and Short Procedure.\r\nPerforms all customer teller transactions and inputs them into the computer system in accordance with established procedures. Includes cashing checks, receiving cash for deposit, verifying amounts, verifying customer balances and examining checks for appropriate signatures and endorsements.\r\nProcesses savings bonds, branch capture, cashier's checks, and other items based on branch.\r\nOpens new accounts; prepares and compiles new customer information in accordance with the banks CIP and Know your Customer policies, as well as ensures completeness and accuracy of documentation including scanning into the system, and timely follow up on missing or incomplete documents.\r\nSuccessfully complete Account/File Maintenance with proper documentation.\r\nHelp customers with items such as Stop Payments, Debit Card Orders/Reorders, Debit Card Disputes, IRAs, Heath Savings Accounts, Wire Transfers, Directo-a-Mexico, Online Banking and Mobile Banking.\r\nPlaces holds on accounts for uncollected funds in accordance with regulations.\r\nAllows customers access to safe deposit boxes following specified procedures.\r\nCapable of assisting tellers with balancing daily transactions.\r\nMay assist in balancing vault.\r\nKnowledgeable of bank products and services to best serve customer's financial needs. Includes recognizing, responding and or referring sales opportunities (Accounts, Credit Cards, Loans, etc.), as well as making quality referrals to other areas of the bank and bank partners (Commercial and Consumer Lending, Treasury Management, etc.)\r\nTakes initiative to answer customer phone calls/email, takes ownership of their issue, takes proper steps to resolve their issue and provides the customer with appropriate feedback in a timely manner.\r\nPromptly responds to customers' inquiries and requests regarding account and suggests resolutions on account disputes and other account activity.\r\nWorks professionally with, and generates goodwill between the retail banking department and other internal departments.\r\nProtects and safeguards customer information and bank property.\r\nAdheres to all bank and regulatory requirements and participates in required training.\r\nActively participates in local community and bank sponsored events\r\nCompensation Range\r\nHourly: $16.54 - $22.67\r\nWe offer Medical, Dental, Vision, Paid Time Off, 401k and much more.\r\nJ-18808-Ljbffr","datePosted":"2026-08-09T00:48:06.886Z","dateModified":"2026-08-09T00:48:06.886Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Otis","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"45ee66ed1e5ffd808b30c8a3"},"url":"https://jobsearcher.com/jobs/45ee66ed1e5ffd808b30c8a3"}}