ESS Structural Modules - QC Manager (Korean Bilingual)

Quality Control ManagerPosition OverviewLocation: Onsite at Houston factoryEmployment Type: Full-TimeReports To: Operations DirectorAbout the CompanyWe are a premier, specialized ESS industrial enclosure design and manufacturing corporation with three decades of industry expertise. As an early pioneer in the sector, we were instrumental in bringing advanced container manufacturing technologies to the domestic market.Today, we build custom-engineered structures for high-stakes industries including aerospace, marine, defense, and energy. We also deliver comprehensive, high-safety Energy Storage System (ESS) solutions worldwide. Driven by the swift expansion of the global green energy sector, we focus on continuous innovation, product stabilization, and portfolio diversification.Role SummaryThe Quality Control Manager ensures the safety, compliance, and long-term reliability of our custom specialized containers and ESS enclosures throughout production, deployment, and field operations. Supporting an "End-to-End Solution" business model, this position oversees quality standards from initial design validation through manufacturing, installation, and after-sales support.Leveraging extensive proprietary field data—built from a legacy of over 30,000 deployed units and 30GWh of global projects—the successful candidate will ensure products withstand severe environmental challenges, including heavy thermal loads, seismic activity, and extreme weather.Key ResponsibilitiesStrategic Quality Leadership: Direct the comprehensive quality strategy for heavy industrial enclosures and ESS products, aligning internal operations with international standards and client requirements.Team Management: Guide and develop the quality engineering team by establishing clear performance metrics (KPIs) and cultivating an environment of continuous improvement and accountability.System Optimization: Build, refine, and maintain quality management systems across production lines, external vendors, and field deployments.Cross-Functional Collaboration: Partner closely with procurement, engineering, manufacturing, and project management to embed quality protocols into every phase of the product lifecycle.Issue Resolution (NCR/CAPA): Oversee the non-conformance management workflow, spearheading root-cause analyses and verifying the execution of corrective and preventive actions.Continuous Improvement: Champion data-driven operational efficiency and product reliability using Lean and Six Sigma methodologies.Global Supplier Quality: Orchestrate vendor qualification, performance tracking, regular audits, and overall supply chain quality development.Testing & Certification: Manage product validation, strict environmental testing protocols, and compliance certifications.External Audit Management: Act as the primary point of contact for external regulatory bodies, overseeing third-party and ISO certification audits.Customer Relations: Serve as the chief escalation point for critical client-facing quality issues, ensuring swift resolutions to preserve key partnerships.Data Analytics: Leverage field and manufacturing metrics to provide actionable insights that guide executive business decisions.Crisis Management: Take ownership of high-impact, urgent quality incidents, including providing support outside of standard business hours when essential.Qualifications & RequirementsEducation: Bachelor’s or Master’s degree in Engineering (Mechanical, Industrial, Electrical, or a closely related discipline).Experience: Minimum of 8 years in manufacturing quality assurance, with at least 3 years in a direct managerial or leadership capacity. Experience in the ESS, heavy manufacturing, Automobile, or industrial equipment sectors is highly preferred.Standards & Systems: Deep expertise in ISO 9001 frameworks and global regulatory standards relevant to industrial and energy products.Methodologies: Proven track record applying advanced quality tools, including FMEA, APQP, SPC, RCA, and CAPA in complex manufacturing environments.Technical Skills: Strong proficiency in interpreting engineering drawings, blueprints, and technical specifications to build robust quality frameworks.Language Proficiency: Bilingual fluency in English and Korean (both written and verbal) is required.Availability: Willingness to address critical, time-sensitive quality emergencies outside of normal working hours.Desirable Experience: Experience setting up and scaling quality operations within brand-new or expanding manufacturing facilities.Compensation & BenefitsBase salary: $120K~$150K + performance based bonusFull health benefits package (including medical, dental, and vision insurance).Paid time off (PTO) and observed corporate holidays.