{"schemaVersion":"jobsearcher.job.v1","id":"459fb8eeac77df510c8d75d1","url":"https://jobsearcher.com/jobs/459fb8eeac77df510c8d75d1","canonicalUrl":"https://jobsearcher.com/jobs/459fb8eeac77df510c8d75d1","title":"Program Director","description":"Role Description\n\n As a Program Director, you lead the end-to-end success of a large-scale technology services engagement, owning the client relationship, the program strategy, and the health of delivery. You set the direction for a large cross-functional team, build the trust of your client through demonstrated results, and make the decisions needed to keep the program on track. This is a remote position that can be done from anywhere, with occasional travel expected.\n\n Responsibilities\n\n \n \n CLIENT LEADERSHIP\n \n \n \n Build and Own the Client Relationship: Develop trusted, senior-level relationships with client stakeholders.\n \n \n Establish Credibility Quickly: Demonstrate value early through clear thinking and sound decision-making.\n \n \n Represent the Program at the Executive Level: Serve as the primary point of contact for all program-level client communications.\n \n \n Navigate Complex Client Dynamics: Maintain awareness of client relationships and take action to strengthen confidence.\n \n \n \n \n \n PROGRAM STRATEGY & VISION\n \n \n \n Define and Drive the Program Direction: Establish a clear program vision and strategic roadmap.\n \n \n Own the Program Decisions: Take accountability for necessary decisions without requiring escalation.\n \n \n Assess and Evolve Ways of Working: Continuously evaluate program structures and drive improvements.\n \n \n Maintain Strategic and Operational Awareness: Stay close to execution to understand risks and necessary plan evolutions.\n \n \n \n \n \n TEAM & DELIVERY LEADERSHIP\n \n \n \n Lead a Large, Complex Program: Provide clear direction and accountability across a team of 40 to 50 people.\n \n \n Maintain Ground-Level Visibility: Engage across all levels of the team to understand program dynamics.\n \n \n Drive Cross-Functional Alignment: Ensure teams are working toward a shared definition of success.\n \n \n Champion Continuous Improvement: Identify opportunities to raise the bar on delivery quality and performance.\n \n \n \n \n \n COMMERCIAL MANAGEMENT\n \n \n \n Understand the Commercial Landscape: Maintain a clear understanding of the account's financial structure.\n \n \n Make Resourcing Decisions That Serve the Program: Assess team fit and performance continuously.\n \n \n Support Account Growth and Renewals: Stay alert to opportunities for expansion and renewal conversations.\n \n \n Exercise Commercial Judgment: Maintain awareness of the commercial implications of commitments and proposals.\n \n \n \n \n \n STAKEHOLDER MANAGEMENT\n \n \n \n Build Trust Across the Organization: Develop strong working relationships with stakeholders at all levels.\n \n \n Negotiate With Tact and Confidence: Navigate competing priorities and difficult conversations effectively.\n \n \n Read the Room: Adapt communication style to the audience and situation.\n \n \n Hold the Line on Accountability: Set clear expectations on decisions, timelines, and ownership.\n \n \n \n\n Qualifications\n\n \n 10+ years of experience leading large-scale technology services programs in a consulting or agency environment.\n \n \n Proven track record managing programs of $5M or more annually with direct accountability for budget, margin, and revenue recognition.\n \n \n Experience leading and providing direction to teams of 30 or more people spanning multiple disciplines and seniority levels.\n \n \n Strong commercial instincts with the ability to identify risk, protect margin, and support account growth and renewal conversations.\n \n \n Demonstrated ability to build and maintain senior client relationships in complex, high-stakes environments.\n \n \n Proven ability to assess team performance and make resourcing decisions that balance delivery quality with financial sustainability.\n \n \n Experience establishing clear program direction while building alignment across a diverse and distributed stakeholder group.\n \n \n Strong communication skills with the ability to deliver concise and credible updates at the executive level.\n \n \n Experience working within Agile delivery frameworks with globally distributed teams.\n \n\n Requirements\n\n \n LOCATION: REMOTE, USA.\n \n\n Benefits\n\n \n Excellent, full coverage medical, dental, and vision insurance.\n \n \n Generous PTO and 15 company-wide holidays.\n \n \n 401k with company contribution.\n \n \n Paid parental leave.\n \n \n Work-life balance with an emphasis on personal well-being.\n \n \n Career growth in a disruptor space & entrepreneurial opportunities within the Monks network.\n \n \n A globally diverse & inclusive culture with employee resource groups.\n \n \n Authentic commitment to DEI efforts and sustainable growth.","company":"Monks","rawCompany":"monks","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-07-25T04:06:24.417Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Director","description":"Role Description\n\n As a Program Director, you lead the end-to-end success of a large-scale technology services engagement, owning the client relationship, the program strategy, and the health of delivery. You set the direction for a large cross-functional team, build the trust of your client through demonstrated results, and make the decisions needed to keep the program on track. This is a remote position that can be done from anywhere, with occasional travel expected.\n\n Responsibilities\n\n \n \n CLIENT LEADERSHIP\n \n \n \n Build and Own the Client Relationship: Develop trusted, senior-level relationships with client stakeholders.\n \n \n Establish Credibility Quickly: Demonstrate value early through clear thinking and sound decision-making.\n \n \n Represent the Program at the Executive Level: Serve as the primary point of contact for all program-level client communications.\n \n \n Navigate Complex Client Dynamics: Maintain awareness of client relationships and take action to strengthen confidence.\n \n \n \n \n \n PROGRAM STRATEGY & VISION\n \n \n \n Define and Drive the Program Direction: Establish a clear program vision and strategic roadmap.\n \n \n Own the Program Decisions: Take accountability for necessary decisions without requiring escalation.\n \n \n Assess and Evolve Ways of Working: Continuously evaluate program structures and drive improvements.\n \n \n Maintain Strategic and Operational Awareness: Stay close to execution to understand risks and necessary plan evolutions.\n \n \n \n \n \n TEAM & DELIVERY LEADERSHIP\n \n \n \n Lead a Large, Complex Program: Provide clear direction and accountability across a team of 40 to 50 people.\n \n \n Maintain Ground-Level Visibility: Engage across all levels of the team to understand program dynamics.\n \n \n Drive Cross-Functional Alignment: Ensure teams are working toward a shared definition of success.\n \n \n Champion Continuous Improvement: Identify opportunities to raise the bar on delivery quality and performance.\n \n \n \n \n \n COMMERCIAL MANAGEMENT\n \n \n \n Understand the Commercial Landscape: Maintain a clear understanding of the account's financial structure.\n \n \n Make Resourcing Decisions That Serve the Program: Assess team fit and performance continuously.\n \n \n Support Account Growth and Renewals: Stay alert to opportunities for expansion and renewal conversations.\n \n \n Exercise Commercial Judgment: Maintain awareness of the commercial implications of commitments and proposals.\n \n \n \n \n \n STAKEHOLDER MANAGEMENT\n \n \n \n Build Trust Across the Organization: Develop strong working relationships with stakeholders at all levels.\n \n \n Negotiate With Tact and Confidence: Navigate competing priorities and difficult conversations effectively.\n \n \n Read the Room: Adapt communication style to the audience and situation.\n \n \n Hold the Line on Accountability: Set clear expectations on decisions, timelines, and ownership.\n \n \n \n\n Qualifications\n\n \n 10+ years of experience leading large-scale technology services programs in a consulting or agency environment.\n \n \n Proven track record managing programs of $5M or more annually with direct accountability for budget, margin, and revenue recognition.\n \n \n Experience leading and providing direction to teams of 30 or more people spanning multiple disciplines and seniority levels.\n \n \n Strong commercial instincts with the ability to identify risk, protect margin, and support account growth and renewal conversations.\n \n \n Demonstrated ability to build and maintain senior client relationships in complex, high-stakes environments.\n \n \n Proven ability to assess team performance and make resourcing decisions that balance delivery quality with financial sustainability.\n \n \n Experience establishing clear program direction while building alignment across a diverse and distributed stakeholder group.\n \n \n Strong communication skills with the ability to deliver concise and credible updates at the executive level.\n \n \n Experience working within Agile delivery frameworks with globally distributed teams.\n \n\n Requirements\n\n \n LOCATION: REMOTE, USA.\n \n\n Benefits\n\n \n Excellent, full coverage medical, dental, and vision insurance.\n \n \n Generous PTO and 15 company-wide holidays.\n \n \n 401k with company contribution.\n \n \n Paid parental leave.\n \n \n Work-life balance with an emphasis on personal well-being.\n \n \n Career growth in a disruptor space & entrepreneurial opportunities within the Monks network.\n \n \n A globally diverse & inclusive culture with employee resource groups.\n \n \n Authentic commitment to DEI efforts and sustainable growth.","datePosted":"2026-07-25T04:06:24.417Z","dateModified":"2026-07-25T04:06:24.417Z","hiringOrganization":{"@type":"Organization","name":"Monks","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"459fb8eeac77df510c8d75d1"},"url":"https://jobsearcher.com/jobs/459fb8eeac77df510c8d75d1"}}