Remote IT Support Analyst Tier 1/2 Helpdesk

TixTrack, Inc is seeking an IT Support Analyst to provide Tier 1 and Tier 2 technical support to employees, with responsibilities including troubleshooting hardware/software issues and managing user access. This full-time role is primarily remote, ideal for candidates in the NY Tri-state area. Candidates will need to demonstrate strong problem-solving skills, attention to detail, and a customer-focused mindset. The position offers a salary range of $65,000 to $80,000, alongside benefits such as 100% paid premium for medical coverage and flexible scheduling. #J-18808-Ljbffr