{"schemaVersion":"jobsearcher.job.v1","id":"455fbe69f7feedf45f5a15af","url":"https://jobsearcher.com/jobs/455fbe69f7feedf45f5a15af","canonicalUrl":"https://jobsearcher.com/jobs/455fbe69f7feedf45f5a15af","title":"EUMOC Engineer","description":"This position is full time on site in Chantilly, VA and requires the candidate hold an active secret clearance.\nThis position is a Day shift: 6am-6pm on a Panama Shift.\nResponsibilities Facilitate shift-change to ensure effective transition of all EUMOC C2 activities.\nComplete comprehensive shift turnover and brief the incoming shift on operational activities.\nManage shift coverage/scheduling and ensure EUMOC roles are assigned daily.\nDigest/validate the Standup Dashboard and host the EUMOC Ops Daily Sync meeting.\nMaintain on-shift operational awareness of EUMOC C2 activities and serve as the first-line escalation POC.\nAct as the primary escalation point for operations, ensuring unresolved Tier 2 issues are escalated to Tier 3.\nInitiate and coordinate incident resolution efforts involving appropriate teams.\nIdentify when multiple calls for the same incident need to be rolled up into a master ticket (ServiceNow).\nProvide clear, concise updates to leadership and stakeholders during enterprise-wide outages.\nManage, support, and lead the team responsible for centralized network monitoring and alerting.\nEnsure all staff training needs are met.\nLeverage technical background to guide technicians in troubleshooting and incident management.\nCollaborate with technical teams to identify root causes and implement solutions.\nCreate/maintain the daily shift TOD (Time of Day) log and produce EUMOC Daily Recap reports.\nAssess, track, and communicate EUMOC KPI adherence.\nGenerate regular reports on network performance, incident tracking, and resolutions.\nMaintain accurate documentation of network configurations, procedures, and service provider maintenance.\nContribute to the development of Standard Operating Procedures (SOPs) and reporting matrices.\nMonitor network performance across the enterprise using various network management tools.\nConduct in-depth troubleshooting of WAN/network-related problems.\nProvide on-call support as needed in the 24/7 environment.\nQualifications Ability to support, oversee, and lead a team of Network engineers and other support staff as assigned.\nAbility to obtain a DoD secret Clearance / An active DoD Secret clearance.\n12+ Years of relevant experience (bachelor's degree in relevant field may be substituted for 5 years of relevant experience).\n5+ years of leadership experience.\nMust have documented 3+ years of routing/switching experience in an operational support capacity within a Wide Area Network (WAN) with: Knowledge of networking fundamentals.\nFamiliarity with cloud networking and virtualization technologies.\nUnderstanding of ITIL service delivery concepts.\nExperience working in a Network Operations Center (NOC) or Security Operations Center (SOC).\nPrevious experience in a mission-critical or emergency response environment. Ability to work in a fast-paced, 24/7 operational environment.\nExcellent problem-solving and troubleshooting skills.\nWorking knowledge of ServiceNow; creating, updating, and closing tickets.\nExcellent verbal and written communication.\n\nAbility to provide clear, concise briefings and reports to senior-level executives and staff.\nAccelera Solutions is an Equal Opportunity Employer/Veterans/Disabled.\n\n#J-18808-Ljbffr","company":"Accelera Solutions","rawCompany":"accelera solutions","city":"Chantilly","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-07-31T03:15:09.063Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1241.00","title":"Computer Network Architects","slug":"computer-network-architects"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"EUMOC Engineer","description":"This position is full time on site in Chantilly, VA and requires the candidate hold an active secret clearance.\nThis position is a Day shift: 6am-6pm on a Panama Shift.\nResponsibilities Facilitate shift-change to ensure effective transition of all EUMOC C2 activities.\nComplete comprehensive shift turnover and brief the incoming shift on operational activities.\nManage shift coverage/scheduling and ensure EUMOC roles are assigned daily.\nDigest/validate the Standup Dashboard and host the EUMOC Ops Daily Sync meeting.\nMaintain on-shift operational awareness of EUMOC C2 activities and serve as the first-line escalation POC.\nAct as the primary escalation point for operations, ensuring unresolved Tier 2 issues are escalated to Tier 3.\nInitiate and coordinate incident resolution efforts involving appropriate teams.\nIdentify when multiple calls for the same incident need to be rolled up into a master ticket (ServiceNow).\nProvide clear, concise updates to leadership and stakeholders during enterprise-wide outages.\nManage, support, and lead the team responsible for centralized network monitoring and alerting.\nEnsure all staff training needs are met.\nLeverage technical background to guide technicians in troubleshooting and incident management.\nCollaborate with technical teams to identify root causes and implement solutions.\nCreate/maintain the daily shift TOD (Time of Day) log and produce EUMOC Daily Recap reports.\nAssess, track, and communicate EUMOC KPI adherence.\nGenerate regular reports on network performance, incident tracking, and resolutions.\nMaintain accurate documentation of network configurations, procedures, and service provider maintenance.\nContribute to the development of Standard Operating Procedures (SOPs) and reporting matrices.\nMonitor network performance across the enterprise using various network management tools.\nConduct in-depth troubleshooting of WAN/network-related problems.\nProvide on-call support as needed in the 24/7 environment.\nQualifications Ability to support, oversee, and lead a team of Network engineers and other support staff as assigned.\nAbility to obtain a DoD secret Clearance / An active DoD Secret clearance.\n12+ Years of relevant experience (bachelor's degree in relevant field may be substituted for 5 years of relevant experience).\n5+ years of leadership experience.\nMust have documented 3+ years of routing/switching experience in an operational support capacity within a Wide Area Network (WAN) with: Knowledge of networking fundamentals.\nFamiliarity with cloud networking and virtualization technologies.\nUnderstanding of ITIL service delivery concepts.\nExperience working in a Network Operations Center (NOC) or Security Operations Center (SOC).\nPrevious experience in a mission-critical or emergency response environment. Ability to work in a fast-paced, 24/7 operational environment.\nExcellent problem-solving and troubleshooting skills.\nWorking knowledge of ServiceNow; creating, updating, and closing tickets.\nExcellent verbal and written communication.\n\nAbility to provide clear, concise briefings and reports to senior-level executives and staff.\nAccelera Solutions is an Equal Opportunity Employer/Veterans/Disabled.\n\n#J-18808-Ljbffr","datePosted":"2026-07-31T03:15:09.063Z","dateModified":"2026-07-31T03:15:09.063Z","hiringOrganization":{"@type":"Organization","name":"Accelera Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chantilly","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"455fbe69f7feedf45f5a15af"},"url":"https://jobsearcher.com/jobs/455fbe69f7feedf45f5a15af"}}