{"schemaVersion":"jobsearcher.job.v1","id":"455b24c3e8f5b967b7cbcdfa","url":"https://jobsearcher.com/jobs/455b24c3e8f5b967b7cbcdfa","canonicalUrl":"https://jobsearcher.com/jobs/455b24c3e8f5b967b7cbcdfa","title":"Hapi - Senior Program Manager","description":"About Hapi\nHapi is a cloud-based data streaming and integration platform built for the hospitality industry. Through open APIs and native connectors to major property management systems, Hapi gives hotels, management companies, and technology partners secure, real-time access to reservation, profile, and stay data. The platform supports more than 14,000 hotels worldwide, including leading global brands.\nAs Hapi expands its product portfolio, including Hapi Automate and the Hapi Data Platform, we are growing the team that coordinates how those products are released and brought to market.\n\nRole Summary\nWe are hiring a Senior Program Manager to own the coordination of product releases and go-to-market (GTM) activities across Hapi's product lines. This is a cross-functional role that connects product, engineering, marketing, sales, and customer success to ensure that releases ship predictably and that each launch is supported by a clear, well-executed GTM plan.\nThe ideal candidate has managed complex, multi-stakeholder technology programs, ideally in hospitality or enterprise SaaS, and is comfortable operating as the central point of coordination between technical and commercial teams. This is an individual contributor role with broad influence across the organization.\n\nKey Responsibilities\nRelease Program Management\nRelease planning: Coordinate release schedules across Hapi Automate, the Hapi Data Platform, and other product lines, maintaining a single, visible release calendar.\nRelease execution: Run release ceremonies, track readiness across engineering, QA, and documentation, and surface risks and dependencies early.\nProcess: Define and maintain release processes, intake workflows, and readiness criteria so that launches are repeatable and predictable.\nIssue management: Act as the escalation point for release blockers, driving issues to resolution with the relevant owners.\nGo-to-Market Coordination\nGTM planning: Partner with product marketing, sales, and customer success to build and execute GTM plans for each release, covering positioning, enablement, and customer communication.\nLaunch readiness: Coordinate launch readiness across internal teams and external partners, ensuring sales and support are equipped before features reach customers.\nPost-launch: Track adoption and launch outcomes, gather feedback, and feed learnings back into the product and release process.\nCross-Functional Leadership\nAlignment: Serve as the connective tissue between product, engineering, and commercial teams, keeping stakeholders aligned on priorities, timelines, and status.\nReporting: Communicate program status clearly to leadership, including progress, risks, and decisions needed.\nGovernance: Secure cross-functional approvals from teams such as security, legal, and data privacy where required for a release.\n\nRequired Qualifications\nFive or more years of program or project management experience in technology, SaaS, or hospitality technology environments.\nDemonstrated success coordinating product releases or large-scale deployments across multiple teams and stakeholders.\nExperience planning or supporting go-to-market activities, including launch coordination and cross-functional enablement.\nStrong organizational and communication skills, with the ability to manage many concurrent workstreams and prioritize effectively.\nComfort working with both technical teams (engineering, product) and commercial teams (sales, marketing, customer success).\nExperience managing vendor or partner relationships through evaluation, selection, and integration.\n\nPreferred Qualifications\nBackground in the hospitality industry or familiarity with hotel systems such as PMS, POS, or CRM platforms.\nExperience with data integration, APIs, or platform products.\nFormal program or product management training or certification (for example, a recognized product management or PMP credential).\nBased in or near Chicago, IL.\n\nWhat Success Looks Like\nWithin the first six months, the Senior Program Manager will have established a single, reliable release calendar across product lines, introduced a consistent release and GTM readiness process, and become the trusted point of coordination between Hapi's product and commercial teams. Releases will ship on schedule with launch plans that sales, support, and customers can depend on.","company":"Aquiva Hapi","rawCompany":"aquiva hapi","city":"Chicago","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-08-02T00:44:08.358Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-9081.00","title":"Lodging Managers","slug":"lodging-managers"}],"industries":[{"code":"721110","title":"Hotels (except Casino Hotels) and Motels","slug":"hotels-except-casino-hotels-and-motels"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Hapi - Senior Program Manager","description":"About Hapi\nHapi is a cloud-based data streaming and integration platform built for the hospitality industry. Through open APIs and native connectors to major property management systems, Hapi gives hotels, management companies, and technology partners secure, real-time access to reservation, profile, and stay data. The platform supports more than 14,000 hotels worldwide, including leading global brands.\nAs Hapi expands its product portfolio, including Hapi Automate and the Hapi Data Platform, we are growing the team that coordinates how those products are released and brought to market.\n\nRole Summary\nWe are hiring a Senior Program Manager to own the coordination of product releases and go-to-market (GTM) activities across Hapi's product lines. This is a cross-functional role that connects product, engineering, marketing, sales, and customer success to ensure that releases ship predictably and that each launch is supported by a clear, well-executed GTM plan.\nThe ideal candidate has managed complex, multi-stakeholder technology programs, ideally in hospitality or enterprise SaaS, and is comfortable operating as the central point of coordination between technical and commercial teams. This is an individual contributor role with broad influence across the organization.\n\nKey Responsibilities\nRelease Program Management\nRelease planning: Coordinate release schedules across Hapi Automate, the Hapi Data Platform, and other product lines, maintaining a single, visible release calendar.\nRelease execution: Run release ceremonies, track readiness across engineering, QA, and documentation, and surface risks and dependencies early.\nProcess: Define and maintain release processes, intake workflows, and readiness criteria so that launches are repeatable and predictable.\nIssue management: Act as the escalation point for release blockers, driving issues to resolution with the relevant owners.\nGo-to-Market Coordination\nGTM planning: Partner with product marketing, sales, and customer success to build and execute GTM plans for each release, covering positioning, enablement, and customer communication.\nLaunch readiness: Coordinate launch readiness across internal teams and external partners, ensuring sales and support are equipped before features reach customers.\nPost-launch: Track adoption and launch outcomes, gather feedback, and feed learnings back into the product and release process.\nCross-Functional Leadership\nAlignment: Serve as the connective tissue between product, engineering, and commercial teams, keeping stakeholders aligned on priorities, timelines, and status.\nReporting: Communicate program status clearly to leadership, including progress, risks, and decisions needed.\nGovernance: Secure cross-functional approvals from teams such as security, legal, and data privacy where required for a release.\n\nRequired Qualifications\nFive or more years of program or project management experience in technology, SaaS, or hospitality technology environments.\nDemonstrated success coordinating product releases or large-scale deployments across multiple teams and stakeholders.\nExperience planning or supporting go-to-market activities, including launch coordination and cross-functional enablement.\nStrong organizational and communication skills, with the ability to manage many concurrent workstreams and prioritize effectively.\nComfort working with both technical teams (engineering, product) and commercial teams (sales, marketing, customer success).\nExperience managing vendor or partner relationships through evaluation, selection, and integration.\n\nPreferred Qualifications\nBackground in the hospitality industry or familiarity with hotel systems such as PMS, POS, or CRM platforms.\nExperience with data integration, APIs, or platform products.\nFormal program or product management training or certification (for example, a recognized product management or PMP credential).\nBased in or near Chicago, IL.\n\nWhat Success Looks Like\nWithin the first six months, the Senior Program Manager will have established a single, reliable release calendar across product lines, introduced a consistent release and GTM readiness process, and become the trusted point of coordination between Hapi's product and commercial teams. Releases will ship on schedule with launch plans that sales, support, and customers can depend on.","datePosted":"2026-08-02T00:44:08.358Z","dateModified":"2026-08-02T00:44:08.358Z","hiringOrganization":{"@type":"Organization","name":"Aquiva Hapi","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"455b24c3e8f5b967b7cbcdfa"},"url":"https://jobsearcher.com/jobs/455b24c3e8f5b967b7cbcdfa"}}